Square Enix UK Reviews | Glassdoor

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Square Enix UK Reviews

Updated January 21, 2018
24 reviews

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Current Employees

3.3
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Square Enix UK CEO Yosuke Matsuda
Yosuke Matsuda
2 Ratings

24 Employee Reviews

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Pros
  • Opportunity to brush elbows and chat with some famous people in the video game industry (in 4 reviews)

  • Really great people, good location in central London (in 4 reviews)

Cons
  • Low pay rate compared to the rest of the video game industry (in 4 reviews)

  • Processes stretched between UK and Japan times (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good job, okay pay"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Playing computer games for a living, great co-workers, amazing break room

    Cons

    Bosses have a strained relationship with testers, pay is not very high, hours can be long near the end of the contract


  2. "ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Good place to start in video game industry

    Cons

    low pay, not much room for upward mobility

  3. Helpful (3)

    "Senior Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in El Segundo, CA
    Current Employee - Anonymous Employee in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    An nice view of LAX and the freeway/ ocean. I can vouch that some people are good at what they do. The best of the best is here.

    Cons

    Most people don't know what they're doing here. I'm sure they got hired because of the referral process. Many employees are friends and/or family members. If you're not friends with the upper management say goodbye to your hours. From Full-time to Part-time in less than two weeks. My coworker has been at an entry level for 4 years. The pay is also very low for a SR xxxxxxx position but it's time to look else where.

    Advice to Management

    Treat referrals just as well as you would anyone else you are about to hire. Square Enix makes AMAZING money from what we dispatch. A decent pay would be nice.


  4. "Okay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Awesome people to work with.

    Cons

    Far travel (for me), and pay and advancement opportunities are very limited.

    Advice to Management

    Stop doing contract and hire full-time people more often.


  5. Helpful (3)

    "Low Pay and High Turnover - El Segundo, CA."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - California in El Segundo, CA
    Current Contractor - California in El Segundo, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Square Enix UK as a contractor

    Pros

    -Working with other gamers.
    -Casual dress.

    Cons

    - Very low pay for what is a pretty mentally demanding job.

    -Ridiculousl time management restrictions like clocking out for break, only getting 10 minutes per week away from desk time to use the restroom while not on your break.

    - Low worker morale due to low pay and high turnover.

    - As a contract employee, you are seen as totally expendable and receive no benefits other than the minimum required under obamacare.

    - Management promotes who they like, not who works hardest or has the highest quality work.

    -Square Enix is so cheap they have a very successful AAA game being run by a small handful of actual Square Employees (Who also make very little money) with little to no management or work experience managing a ton of contract workers who get no benefits and are paid peanuts.

    -The actual Square Enix employees that have been there for years are lazy, complacent, and rigidly close minded when it comes to new policies.

    There is no development done at all at the El Segundo, CA office. This is the last place you would want to work if you hoped to get into the Gaming industry.

    Advice to Management

    Square Enix drop Eastridge Workforce Solutions and hire all of your North American staff as true Square employees with regular benefits such as paid time off, sick leave, etc. Shame on you for not providing your employees with a living wage and benefits.


  6. "Fantastic gaming company!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Everything is awesome at Square!

    Cons

    Only downside was the commute, which is more personal if anything.


  7. "Customer Service Representative - Emails and Tickets"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Square Enix UK as a contractor

    Pros

    Good way to get your feet wet

    Cons

    Low compensation and gets repetitive

  8. "Amazing first step into the Gaming industry."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - QA Tester in El Segundo, CA
    Current Contractor - QA Tester in El Segundo, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Square Enix UK as a contractor (More than a year)

    Pros

    Awesome company culture
    Hire from within
    Good people
    Great learning opportunity

    Cons

    Some older employees come off as overly jaded and unmotivated
    Not much room to grow
    No onsite development


  9. "Lots of fun and great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - QA Tester in El Segundo, CA
    Current Contractor - QA Tester in El Segundo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Square Enix UK as a contractor (Less than a year)

    Pros

    For trying to break into the video game industry, you couldn't find a better place to do QA Testing than Square Enix. The environment was well lit and kept cool (sometimes a little too cool) and you're constantly surrounded by SE merch. Getting to talk with your coworkers is easy and encouraged, and everyone there is very helpful and super friendly. Food was brought in and shared at LEAST once a week.

    Cons

    The turnaround is pretty fast. People come and go and moving up is (I hear) very hard. I've also heard that some pretty major changes happened to the QA dept after I moved on. I hope the environment is still as great as it was when I was there.

    Advice to Management

    Please keep being so cool.


  10. Helpful (1)

    "Challenging work environment and juggling many items at once."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in El Segundo, CA
    Current Employee - Anonymous Employee in El Segundo, CA
    No opinion of CEO

    Pros

    Good benefits. Company is stable. You will learn a ton either by being taught but mostly by just doing it.

    Cons

    Very slow to promote. Low compensation and can be long hours (if you let it).

    Advice to Management

    Fair compensation that meets industry standards.


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