Square Reviews | Glassdoor

Square Reviews

Updated June 13, 2018
377 reviews

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4.2
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377 Employee Reviews

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Pros
  • "Great work/life balance (again depending on your org but it was great in mine)" (in 34 reviews)

  • "Fun work environment, encouraged to approach challenges uniquely and creatively, high emphasis on customer satisfaction" (in 21 reviews)

Cons
  • "Typical growing pains of a new office" (in 28 reviews)

  • "Work/life balance is non existent" (in 12 reviews)

More Pros and Cons

  1. Helpful (1)

    "Work with the coolest kids on campus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Square full-time

    Pros

    Such a fantastic company! Management is extremely supportive, kind and intelligent.. So are all of my colleagues... No drama workplace... Free Breakfast, lunch and Dinner. Flexible workplace (can WFH as long as you get stuff done). CEO is just one morally sound dude that cares about everyone, including his employees (we love you Jack!). Colleagues are all super fun. Pay is better than almost all tech companies out there. HQ is in SF. Stocks are on FIRE, great RSU/ESPP program, commuter benefits etc. Epic holiday party, and an annual company picnic (Square Games) that is just tons of fun... Company wide meeting every other week with wine and appetizers as of 3 PM. At the forefront of some pretty neat stuff and we are continuing to JUST CRUSH IT... Business is investing in itself and growing like crazy. Tons of philanthropy opportunities... LOVE LOVE LOVE working here.

    Cons

    None. Seriously. None. I have to write 5 words at least for this so at this point Im just typing, but this is the best place Ive ever worked, and I come to Square from some pretty employee centric companies like Google and Salesforce.

    Advice to Management

    None. Thank you for being so great, at every level. I have never felt intimidated or fearful of approaching any one of you. You guys are all just so awesome!


  2. "Solid company, great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Square full-time

    Pros

    Love the people, like the business, fun work

    Cons

    Lots of document review and re-review to get committment... and then that still doesn't always stick

  3. "Customer Success Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Square full-time (More than a year)

    Pros

    Fun work environment, encouraged to approach challenges uniquely and creatively, high emphasis on customer satisfaction

    Cons

    Support leadership not all trained to lead- just manage teams


  4. Helpful (2)

    "great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Square full-time

    Pros

    smart people, good food, fair pay.

    Cons

    haven't found any cons yet


  5. "still growing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Square full-time (More than 3 years)

    Pros

    a lot of interesting products to work on. Some hard technical challenges are still there to solve. Supporting manager (as always: depending on your org.). Great work/life balance (again depending on your org but it was great in mine).

    Cons

    Square is growing rapidly and not all departments are adapting well: growing bureaucracy is the clearest sign of this. on-call can be noisy

    Advice to Management

    Focus on keeping your top performers!


  6. Helpful (4)

    "Solid company with some problems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in San Francisco, CA
    Former Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Square full-time (Less than a year)

    Pros

    Excellent people, variety of projects, lots of growth and money, learning opportunities.

    Cons

    Most teams have a rotating 24-hour on-call duty, which I found intrusive: there were lots of pages that needed attention, and the primary and secondary rotations together lasted two weeks.

    A lot of the work was similar to Operations, so I found the problems I was solving were not interesting.

    Also, it turned out that my role involved a lot of cross-team politics. I did not find this out until I started the job and looked at the "eng levels" description.

    Advice to Management

    Be more up-front about the cons above. And when someone has to leave, ask them for their thoughts on how to improve, so you don't have to read it in Glassdoor!


  7. Helpful (9)

    "Soulless."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Square full-time (More than a year)

    Pros

    Perked to the point of being overperked.
    Wonderful benefits, extremely low employee costs.
    Beautiful office.
    Delicious and generous meal options. Prepare to gain weight.

    Cons

    The NYC office is Millennial culture at its worst. Employees are so indulged, the social pressure is always on to stay late/eat dinner/drink alcohol. Extremely cliquey. If you don't fit their shiny mold, prepare to be snubbed.

    Work/life balance is non existent. Expect to be tethered to Slack on your phone over the weekend and sending emails until 11pm every night.

    The talent is apparent at this company, but it's naive to believe that strong individual contributors convert to being even remotely sufficient managers. Egos are out of control here and leadership development is ignored. Expect lots of passive-aggression and micro-management.

    Advice to Management

    Manage your managers. Encourage your employees to go offline when they aren't at work. Embrace and celebrate diversity and stop hiring a generic army of insufferable, self-absorbed, overpaid children.

  8. "Still growing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Square full-time

    Pros

    A lot of changes so it keeps you on your toes. It's fast paced and you work with a lot of smart people who care about what they do

    Cons

    Overthinking things sometimes can lead to frustrating decision processes.


  9. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Square full-time

    Pros

    ability to work on a wide variety of projects in and out of the usual job duties

    Cons

    commute to this part of the city from the east bay

    Advice to Management

    keep checking yourselves and keep being self aware


  10. "enjoying my time so far!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Square full-time (More than a year)

    Pros

    Square has a great mission! This coupled with hard tech problems and innovative solutions really make Square a unique place to work.

    Cons

    Square currently does not offer bonuses. Would be great to improve in this area!

    Advice to Management

    Keep the bar high, aggressively try to retain top talent, continue to innovate!


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