St. Francis Medical Center - CA Reviews | Glassdoor

St. Francis Medical Center - CA Reviews

Updated September 19, 2017
17 reviews

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3.5
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Approve of CEO
St. Francis Medical Center - CA President and Chief Executive officer Gerald T. Kozai
Gerald T. Kozai
1 Rating

17 Employee Reviews

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  1. "RRT"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great location excellent staff members

    Cons

    not enough hours are being giving


  2. "Great Opportunity"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at St. Francis Medical Center - CA full-time

    Pros

    Great environment with great co-workers.

    Cons

    Pay could be a bit better

  3. "Surigical Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lynwood, CA
    Former Employee - Anonymous Employee in Lynwood, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at St. Francis Medical Center - CA (Less than a year)

    Pros

    Awesome hospital and I enjoyed working there

    Cons

    Im sad my clinicals were over.


  4. "Awesome New Grad RN Program"

    StarStarStarStarStar
    Current Employee - Registered Nurse in Lynwood, CA
    Current Employee - Registered Nurse in Lynwood, CA
    Recommends
    Positive Outlook

    I have been working at St. Francis Medical Center - CA full-time (Less than a year)

    Pros

    Love the mission of the hospital
    Managers seem really approachable and genuinely want to make you successful4
    Opportunities for advancement
    A lot of nurses have been there for years

    Cons

    Computer system is old and needs updating


  5. "R.N."

    StarStarStarStarStar
    Current Employee - Registered Nurse in Lynwood, CA
    Current Employee - Registered Nurse in Lynwood, CA

    Pros

    Has a strong union. Good freeway access/commute.

    Cons

    Lots of uncertainly over new ownership. Dangerous neighborhood


  6. "Not always worth the money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse
    Current Employee - Registered Nurse
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at St. Francis Medical Center - CA full-time

    Pros

    The pay is outstanding! The comradery of digging in the trenches with fellow nurses makes everyone a tight knit group.

    Cons

    The working conditions are ridiculous. I came from another "low level" hospital that had barely caught up with electronic charting- I thought THAT hospital was sub-par... St Francis is ridiculous. Machines are constantly breaking down. Patients are transported in unsafe conditions: Medications running in IV without a nurse present, including anticoagulants. Often times, transporters turn pumps off with no idea of what is running. It takes over 2 hours to get a patient transported, often times leaving nurses to get the patient themselves if you want a test to be done. Communication is horrible. No verbal report/SBAR given before patient is transferred. Often times, no isolation precautions with transport. I found out I assisted in a Bronchoscopy where pt was active TB, that was 3 weeks ago. My boss still hasn't informed me. Luckily, another nurse told me. Nurses are overworked and underappreciated, so of course, customer service is horrible. Attitudes trickle down from management.

    Advice to Management

    Stop hiring per diem/temporary managers. Micromanaging nurses is ridiculous. Most nurses want to do the best job possible for their patients, we just don't have enough help, time, respect within the structure of the business. All other services are just as important and accountable for patient satisfastion. Start holding those other areas as accountable as nursing.


  7. Helpful (1)

    "cna"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CNA in Lynwood, CA
    Former Employee - CNA in Lynwood, CA
    Recommends
    Positive Outlook

    I worked at St. Francis Medical Center - CA part-time (More than 5 years)

    Pros

    enjoy location of site and co workers

    Cons

    need more hours and lesser work load

  8. "Surgical Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Rotations/Surgical Technologist in Los Angeles, CA
    Current Employee - Clinical Rotations/Surgical Technologist in Los Angeles, CA
    Recommends

    I have been working at St. Francis Medical Center - CA (Less than a year)

    Pros

    Staff was very helpful love the enviromennt

    Cons

    I believe that with the short time that i was there i wasnt ablt to see any negative things.


  9. "1 for the Union, 0 for the people trying to manage them"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at St. Francis Medical Center - CA full-time

    Pros

    Very motivating and intrinsic cause. Feel good about the work that you're doing. Good benefits package.

    Cons

    Union environment. No accountability. Seniority seemed to equal laziness.

    Advice to Management

    Be more focused on patient care than numbers. If you focus on providing good care, the numbers will follow.


  10. "Hope new ownership comes and looks at the deteriorated conditions and quality issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lynwood, CA
    Former Employee - Anonymous Employee in Lynwood, CA
    Doesn't Recommend
    Negative Outlook

    I worked at St. Francis Medical Center - CA (Less than a year)

    Pros

    There are many hard working and committed employees.

    Cons

    Deteriorated condition of buildings. Multiple elevators out of service constantly. Not enough ancillary assistant persons such as housekeepers, transporters, nursing assistants. Not enough employees to answer pt call lights in an appropriate manner or to properly clean hospital. Hospital is never clean in a manner that you would expect for an American hospital. This hospital has very bad patient satisfaction results and both the CEO and CNO and new ownership seem to think that cutting additional staff is going to help the problem. There is much employee and leadership turnover due to difficult working conditions. HR and management are not able to recruit nurses to fill open positions, many of which that have been open and unfilled for greater than a year. Employee satisfaction is low. Patient care employees often are not getting the breaks that they are entitled to due to nearly constant understaffing issues. Nurses are sometimes required to go over state of California mandated nursing ratios for patient care. When equipment breaks it is often not repaired. Not enough basic equipment such as gurneys and wheelchairs and monitors to take care of patients due to leadership not budgeting repairs and purchase of replacement equipment. Due to lack of employees there are almost always constant issues with getting patients discharged in a timely manner and getting rooms cleaned in order to accommodate new patients in a timely manner. There are often many patients waiting to be seen in both ER and labor and delivery because of lack of ability of employees to care for any additional patients and lack of beds. There are quality issues that need to be dealt with and doctors need to be accountable for following standard best practice protocols.

    Advice to Management

    See above. It is important that new Verity owners come and round on the units and talk to actual bedside employees about what they think will improve the hospital quality, safety and patient satisfaction. The answers to solving the problems often are held by the actual employees that are doing the job. It is a matter of listening to employees to see what causes the problems and how they can be fixed. It is a matter of practicing active leadership and ownership rounding on the actual employees who are doing the job to see what they need to do the job. Most healthcare employees want to do a good job and to do the right thing. Do they have the tools and equipment to do the job? Do they have the correct amount of employees to do the job? Are there process problems that are getting in the way of getting the job done efficiently? What caused the process problems in the first place? How can they be fixed or improved? Then management and ownership need to act upon their findings and then reassess on a regular basis to find out if the interventions have worked to fix the problems. At this hospital it is necessary for leadership and ownership to have a weekly rounding appointment on every unit to talk to actual staff doing the job. This is needed for at least a couple months on a weekly on every unit in order to actually fix problems. This needs to be done by the very highest leadership and ownership persons and not just the managers and directors. The very senior leadership and ownership needs to see for themselves what I'd actually happening in order to fix the issues that have caused the poor outcomes above.


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