St. Joseph's Hospital and Medical Center Reviews in Phoenix, AZ | Glassdoor

St. Joseph's Hospital and Medical Center Phoenix Reviews

15 reviews

Filter

Filter

Phoenix, AZ

3.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
CEO
0 Ratings

15 Employee Reviews

Sort: Popular Rating Date

  1. "Research Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Research Intern in Phoenix, AZ
    Former Intern - Research Intern in Phoenix, AZ
    Neutral Outlook
    No opinion of CEO

    I worked at St. Joseph's Hospital and Medical Center as an intern (Less than a year)

    Pros

    Great place to learn work.
    Great people around with immense knowledge and experience.

    Cons

    Not high paying jobs. I was volunteer only.


  2. "Pharmacist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacist in Phoenix, AZ
    Current Employee - Pharmacist in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook

    I have been working at St. Joseph's Hospital and Medical Center full-time

    Pros

    Good benefits including a retirement plan.

    Cons

    No emphasis on development of ancillary staff. No reward for achieving better credentials with advanced degrees or board certifications. Staff are type-cast making it hard to rotate into other positions in the department. Having adequate coverage is tough when staff call in sick.

    Advice to Management

    Look into high turnover rate within department for both techs and pharmacists.


  3. Helpful (5)

    "So much drama, no peace."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook

    Pros

    Decent paying job. The job itself is not bad, it's the Co workers and management that makes it so hard to tolerate.

    Cons

    Horrible gossiping, back stabbing people. No matter how nice they seem, it's only because they want in your business and want you to trust them so they can talk crap about you behind your back.
    Management is no help with work place violence, neither is HR.
    The same rules do not apply to everyone. The ones in the "clique " get their way about everything and no matter how much you try to stay to yourself you'll be dragged in the office with ridiculous, hideous accusations against you.
    Benfits are not very good at all. PTO time is the lowest in the valley.

    Advice to Management

    Stop showing favoritism and apply the same rules to everyone!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "not bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Neutral Outlook

    I have been working at St. Joseph's Hospital and Medical Center full-time (More than a year)

    Pros

    Lots of opportunities for mingling and bumping into people. Lots of community events.

    Cons

    Departments can vary widely in their structure. The atmosphere is night/day between where you are in the hospital.


  6. Helpful (3)

    "I was treated like I was just another number , I was over-worked and underpaid."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health Unit Coordnaitor in Phoenix, AZ
    Current Employee - Health Unit Coordnaitor in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook

    I have been working at St. Joseph's Hospital and Medical Center full-time (More than 5 years)

    Pros

    You get to work with top neurosurgery doctors.

    Cons

    Management is terrible and pay is below average.

    Advice to Management

    Re evaluate the leaders you have chosen to manage your nursing units.


  7. Helpful (2)

    "Icu RN"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Nurse, RN in Phoenix, AZ
    Former Employee - Staff Nurse, RN in Phoenix, AZ
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at St. Joseph's Hospital and Medical Center full-time (More than 5 years)

    Pros

    Excellent minds, educational opportunities, excellent learning environment, very nice facility, modern, up to date equipment, flexible schedule and excellent work life balance. Wonderful/talented medical staff. Good teamwork, good relationships and respect between nurses, physicians and ancillary staff. Good benefits and retirement. Unit manger was very understanding with personal life and flexible with scheduling.

    Cons

    Underpaid. difficult to get promotions/ progress. Will work u very short staffed which can be unsafe. Lots if micromanagement on telling u what you need to do but no help to do it. Upper management seems to be getting worse with the above issues and more disconnected from what is realistic at for one person to do with very little help at the bedside. I feel like this has changed when we went from CHW to dignity health. Becoming too costumer service and family oriented rather than safety and patient oriented, will sacrifice staff happiness of staff for budget or to meet ridiculous demands by pt's family's.

    Advice to Management

    Appreciate your staff more and don't work them do short, back them up with exceptional families instead of catering and encouraging this behavior. This causes many people to become burnt out. This place a started with something special, the spirt of charity and compassion and doing the right started by the catholic nuns, don't become so focused on money and chasing surveys.


  8. Helpful (4)

    "A Horrible work environment. Nurses are treated very poorly."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Nurse, RN in Phoenix, AZ
    Current Employee - Staff Nurse, RN in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook

    I have been working at St. Joseph's Hospital and Medical Center full-time (More than 3 years)

    Pros

    They will hire Anyone! Good place for a new grad with no experience.

    Cons

    Some of the "older" experienced RN's look down on the new RN's. Staff has a negative attitude, condescending comments and attitude are the normal. This is called "lateral violence". (If you are a victim of lateral violence you should consider taking legal action.) Senior management just tolerates it. The bad seeds are never disciplined, so it just continues. Most of the decent well adjusted people move on after they have a few years experience. The pay is incredibly low compared to other hospitals in this area.

    Always understaffed to the level of being unsafe for the patient and your nursing license!! Never enough Nursing Assistants. 32 bed unit operates with one Nursing Assistant when it should have 2 - 3. This means NA will only take 2 of your 4 pts. So RN has to do total care on Two patients ( all vitals, all bathroom, clean all poops, empty trash and linens. Zero help with this patient, no matter the acuity). Then when the other patients need help NA is not available because he/she is too busy with other pts, overloaded.

    Advice to Management

    Take appropriate corrective action with your experienced staff. Stop playing favorites. Lateral violence should be zero tolerance!
    Attention Unit Directors : Staff your units appropriately for safe patient care. Stop focusing on coming in under budget so YOU can get a BONUS. Do whats right for you patients and your hard working staff for a change.
    Cut out all the BS corporate talk where you go through the motions of acting like you hear us and Actually Listen, Then take action based on that feedback.


  9. "Top notch facility."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse in Phoenix, AZ
    Former Employee - Registered Nurse in Phoenix, AZ
    Recommends
    Positive Outlook

    I worked at St. Joseph's Hospital and Medical Center full-time (More than a year)

    Pros

    Great benefits and very up-to-date equipment and practice.

    Cons

    The parking is a bit silly. You have to pay to park as a daytime employee or park at an off-campus satellite plaza (which, for me, was further away from the facility than my place of residence). The management could use some pointers, but wasn't absolutely horrible. The one downside is that you really do have to fight for sitters even when a doctor says it is necessary for the patient's safety. The patient to nurse levels are really nice, but if you need help? Forget about it. Virtually no techs or aides to help, and the other nurses are always too busy to... even the charge RN. The pay isn't remotely competitive.

    Advice to Management

    Some refining is necessary, and more of an emphasis on teamwork would be nice.


  10. Helpful (2)

    "It's a good place to gain experience."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Neutral Outlook

    I have been working at St. Joseph's Hospital and Medical Center full-time (More than a year)

    Pros

    Good benefits.
    You can learn a lot if you are open to it.

    Cons

    Below average pay.
    Not the safest area, employees can not park on campus unless they are willing to pay, and the areas they allow for parking are not great. You have to plan a half hour in advance to take the shuttle and make it on time.
    And, depending on what unit you work in, there are many "high school type" situations that occur. If you are not willing to brown nose, then you will not find many opportunities. Management does not seem to enforce all of the rules with all individuals.

    Advice to Management

    Don't make promises that you can not keep. Treat all of your staff as equals. And be willing to get out there, get your hands dirty, and help your nurses when it becomes obvious that they need it. And don't forget to support your ancillary staff too.


  11. "Upper Management communicates in multiple ways."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacist in Phoenix, AZ
    Current Employee - Pharmacist in Phoenix, AZ
    Recommends
    Negative Outlook

    I have been working at St. Joseph's Hospital and Medical Center full-time (More than 8 years)

    Pros

    Highest level management is great. They utilize many communication methods to keep staff up to date across all shifts.

    Cons

    1-Middle management needs more personnel training, plus backing from HR to take care of nonproductive employees.
     2-Unless you are a nurse, career progression has no advancement track.

    Advice to Management

    Give HR the teeth it needs to back managers who wish to help nonproductive employees move on.
    Non-nursing departments need a strategic plan.



Showing 15 of 33 reviews
Reset Filters