St. Jude Children's Research Hospital Reviews in Memphis, TN | Glassdoor

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St. Jude Children's Research Hospital Memphis Reviews

Updated January 18, 2018
239 reviews

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Memphis, TN

4.8
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Approve of CEO
St. Jude Children's Research Hospital Chair, President and CEO James Downing
James Downing
134 Ratings

239 Employee Reviews

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Pros
  • The Administration at SJ really wants all employees to have work/life balance (in 27 reviews)

  • Great benefits, low living cost (in 40 reviews)

Cons
  • There are no cons in my job position (in 19 reviews)

  • There are not really cons to working for St (in 4 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (25)

    "Truly a great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in Memphis, TN
    Current Employee - Executive Assistant in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at St. Jude Children's Research Hospital full-time (More than 8 years)

    Pros

    I can say that they have the BEST medical/dental/vision insurance policies of any organization where I've worked, in Memphis. The Administration at SJ really wants all employees to have work/life balance. To assist employees with this, they have a first class gym, on campus, with free membership to all employees. They offer group exercise programs or, you may choose to take an afternoon bike ride with other employees. And, the best surprise of all, we will occasionally receive "additional" days off on major holidays. Since Christmas is on a Monday this year (2017) we were also given the Friday prior as an additional holiday. And, they just increased the amount of vacation you get!

    Cons

    Wow, I cannot think of any cons about working at SJ. When I first began working at SJ, it sometimes would upset me if I saw a sick child. Now, after fully understanding the mission and seeing the ongoing efforts the doctors and researchers, I know SJ is the BEST place for the children facing these challenges.

    Advice to Management

    Keep up the great work!

    St. Jude Children's Research Hospital Response

    Sep 11, 2017 – Recruiter

    Wow, thank you so much for your incredible review. We thank you for your dedication to our mission. Keep up the great work!


  2. "Great place to work!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Memphis, TN
    Current Employee - Project Manager in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at St. Jude Children's Research Hospital full-time (Less than a year)

    Pros

    Great company, Great people.
    It is more than just a place of employment for people at St Jude. It is a philosophy we all believe in, Finding cures, Saving children!

    Cons

    Location: Memphis TN, is not the most desireable place to live in US. It is a city with high crime and limited opportunities. Education systems in this area is not the best which makes it hard to raise a family there.

  3. "Wonderful Institution and Mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Care Provider/Department of Radiation Oncology in Memphis, TN
    Former Employee - Patient Care Provider/Department of Radiation Oncology in Memphis, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at St. Jude Children's Research Hospital full-time (Less than a year)

    Pros

    Clinical areas have a patient-centric focus and overall collaborative focus. St. Jude treats employees fair, and provide employees' benefits and incentives. The campus environment is inviting and caters to both employees and patients/families. Personal honor to work for St. Jude and provide care for the patients.

    Cons

    Cons reside at a departmental level. Expectations of the job were unclear and often varied depending on the matter and parties involved. All members of the department, regardless of position, were not treated as equals. Work-life balance, in regards to clinical staff, was not a consideration. The clinical team (direct patient care) are understaffed and not directly supported by department administration.

    Advice to Management

    My advice to management is at a department/administration level. Trust in your employees. Provide them the needed resources to perform their duties. Treat every member of the department, regardless of status, as equals. If one, as a manager, repeatedly asks for justification and questions as to why a clinical team or patient population need daily supplies or support, observe the clinical workflow so the manager may better comprehend the needs. Maintain professionalism and courtesy at all times, regardless of company.


  4. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Intern - Anonymous Intern in Memphis, TN
    Former Intern - Anonymous Intern in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at St. Jude Children's Research Hospital as an intern (Less than a year)

    Pros

    - food,
    - collegiality
    - experience
    - personal and professional balance

    Cons

    Being an intern means that, one day, you might have to leave :(


  5. Helpful (2)

    "St Jude Chidlren's Research Hospital"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Memphis, TN
    Current Employee - Manager in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at St. Jude Children's Research Hospital full-time (More than 10 years)

    Pros

    I've worked at St. Jude over 10 years and it's the best place I've ever worked. The benefits are great, the respect from senior management is visible and felt everyday--from walking the halls with us to listening to and encouraging ideas from any and all staff members. Recognition and rewards are a high priority at St. Jude--for a job well done as well as for activities in the community (volunteers, races, etc.) St. Jude has truly been a blessing to my life.

    Cons

    The campus is growing every day! Parking is sometimes an issue and getting from one side of the 60+ acre campus to the other for meetings can be a challenge. But I look at it as a way to get my Activity Points/Steps in, to help me stay healthy--which is also encouraged here!

    Advice to Management

    Management--Keep up the Good Work! And continue with the model that each employee is a valued ally in making St. Jude a great place.

    St. Jude Children's Research Hospital Response

    Dec 12, 2017 – Recruiter

    Thank you for your review! We are happy to hear how much you love working for St. Jude. As the campus grows we also grow in parking spaces, it just takes time to build our parking structures. It... More


  6. Helpful (2)

    "Making a difference every day in the lives of others"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Clinical Social Worker in Memphis, TN
    Current Employee - Licensed Clinical Social Worker in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at St. Jude Children's Research Hospital full-time (More than 10 years)

    Pros

    Best part of working at St Jude is being part of a wonderful mission to find cures and save children and share that knowledge with the world. The hospital administration really cares about its employees and values the work we do. The culture is one of excellence and pride in our work. The benefits are exceptional. I am very proud to have worked for St Jude for nearly 18 years and it is only getting better.

    Cons

    Sometimes it can be sad work as unfortunately we still lose some of our patients, but I am able to cope by knowing that everyone here is doing the very best we can to take care of the patients and families. The cure rates are getting better all the time and the scientists and doctors will not stop until they are 100%. The families feel better knowing that by bring their children here they have given them every chance possible to save their lives.

    Advice to Management

    Keep up the good work- kudos to our CEO!

    St. Jude Children's Research Hospital Response

    Dec 12, 2017 – Recruiter

    Wow! Thank you for your thoughtful review and your almost 18 years of service! You're right, it is hard to see patients suffer sometimes, but the fact that what the employees of St. Jude do is... More


  7. "Senior Scientist (11 years at St. Jude)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Scientist in Memphis, TN
    Current Employee - Senior Scientist in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at St. Jude Children's Research Hospital full-time (More than 10 years)

    Pros

    We have a CEO that is amazing with a high degree if integrity. Dr. Downing has made a concerted effort to incorporate employee suggestions. He cares about the patients AND his employees. St. Jude benefits are fantastic especially the health insurance that has a deductible less than $100. Work/life balance is important here. I love our mission.

    Cons

    There are no cons to working at St. Jude other than getting promoted can be challenging so negotiate your salary and position before accepting the job. The quality of life in Memphis has dramatically improved the past ten years here in the City, but there is a lot of room for improvement.

    Advice to Management

    Continue to partner with the City of Memphis to improve the quality of life for both St. Jude employees and their families. This will encourage employees to want to settle in and make St.Jude and Memphis their long-term home (decrease turn-over). Keep the City accountable increasing the quality of life for current and future employees.

    St. Jude Children's Research Hospital Response

    Jan 4, 2018 – Recruiter

    Thank you so much for your thoughtful review! These suggestions are fantastic. We are so glad you enjoy the work, benefits, and pay at St. Jude. Our partnership with the City of Memphis gives us... More

  8. Helpful (1)

    "Systems Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Systems Software Coordinator in Memphis, TN
    Current Employee - Security Systems Software Coordinator in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at St. Jude Children's Research Hospital full-time (More than a year)

    Pros

    The purpose is incredible. Mission driven and zero negativeity. Really doing God’s work. Best of the best.

    Cons

    I can honestly say I have nothing bad to say. It’s a great place.

    Advice to Management

    Keep doing what your doing. You guys are rock stars.

    St. Jude Children's Research Hospital Response

    Dec 12, 2017 – Recruiter

    Thank you for your review! It's great to hear how much you love the mission and of St. Jude. YOU are the rock star!


  9. "Data analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst in Memphis, TN
    Current Employee - Data Analyst in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at St. Jude Children's Research Hospital full-time (More than a year)

    Pros

    This is a very Friendly working environment. The Most meaningful job I can imagine. Good benefit and flexible working style.

    Cons

    None. None. None. It's hard to name any. It's hard to name any. It's hard to name any. It's hard to name any.

    St. Jude Children's Research Hospital Response

    Dec 12, 2017 – Recruiter

    Thank you for your review. We are happy to hear that you enjoy the work you do and the environment in which you do it.


  10. Helpful (2)

    "STUDENT WORKER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Worker in Memphis, TN
    Current Employee - Student Worker in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at St. Jude Children's Research Hospital part-time (More than a year)

    Pros

    Great atmosphere, hard-working colleagues.

    Cons

    No cons for St. Jude from me.

    St. Jude Children's Research Hospital Response

    Nov 12, 2017 – Recruiter

    Thank you for your review!


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