St. Regis Hotels Reviews | Glassdoor

St. Regis Hotels Reviews

Updated June 6, 2017
53 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
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Frits van Paasschen
20 Ratings

53 Employee Reviews

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Pros
  • Competitive salary and great benefits (in 3 reviews)

  • Good Benefits however expensive, opportunity to work in other departments as a banquet server in slow times (in 2 reviews)

Cons
  • Upper management doesn't have the luxury experience that top hoteliers had in the past (in 3 reviews)

  • Not satisfied with Work/Life Balance, also a lot of pressure (in 2 reviews)

More Pros and Cons

  1. "Private Dinning Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL

    I have been working at St. Regis Hotels full-time (More than a year)

    Pros

    Five stars hotel and five diamonds

    Cons

    It merged with Marriott It might be good or bad


  2. "Management to employee relationship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in San Francisco, CA
    Current Employee - Server in San Francisco, CA

    Pros

    Competitive salary and great benefits

    Cons

    Overall the hotel is a great place to work the benefits are a big incentive, coming from such a strong management body i would have preferred this location to invest more in effective strong managers.

    Advice to Management

    Better training is required for them to better execute the jobs.


  3. "What I think"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Stamford, CT
    Former Employee - Anonymous Employee in Stamford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at St. Regis Hotels (Less than a year)

    Pros

    Best hotel that I've been to while staying in Doha and the stuff's are amazing, very helpful when in need.

    You can learn a lot from each person you meet while working or even staying there

    Cons

    Sometimes people don't understand the meaning of needing your own space and they just keep pushing and pushing. Also, the managers there can be a bit mean


  4. "Amazing Company that Cares About Its Employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Deer Valley, UT
    Former Employee - Anonymous Employee in Deer Valley, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at St. Regis Hotels full-time (Less than a year)

    Pros

    The St. Regis Deer Valley was an amazing place to work. The team there was dedicated to excellence. Everyone was kind and went out of their way to help each other. Really great back of house environment.

    Cons

    As a seasonal employee, you don't get benefits (like medical, dental, etc). However, this seems to be the norm for all seasonal positions, regardless of where you work.

    Advice to Management

    Within company standards, leave some space for employees to innovate and act on their initiative.


  5. "Awful experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dana Point, CA
    Former Employee - Anonymous Employee in Dana Point, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at St. Regis Hotels full-time (Less than a year)

    Pros

    Free food if you work a certain amount of hours, and a nice view....IF you get to go out.

    Huge place.

    Occasional free stuff.

    Cons

    If you're thinking about working here full time with an "office" job, don't. It may seem like a luxurious job...but behind the walls that guests don't see is an old, outdated enclosed office space that is surrounded by snobby people. I was so excited to work here and thrilled to be at the best resort but it was the most depressing experience of my life. They didn't value the work that I did, upper management always took credit for my work, my ideas were never considered, and not once felt valued.

    This resort is now the "Monarch Beach Resort" but until upper management changes, behind those walls: it's the same hell.

    Advice to Management

    Look around... Full time back of the house employees are miserable, be honest. A little makeover may do some change, but the change should start from up above. VALUE ALL employees, not just a couple every now and then. If you make all of your employees feel like they are valued and part of a family, they will stay.


  6. "Im ready to show my skills."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar Supervisor in Miami, FL
    Former Employee - Bar Supervisor in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at St. Regis Hotels full-time (More than 5 years)

    Pros

    Very good experience in 5 stars hotels. Communication and trainings helped me to rise my qualification.

    Cons

    Hard time to work there. Open area in hot weather. More than 12 hours per day.

    Advice to Management

    To high more trainings for staff. To create some offers for staff.


  7. "Butler- Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Butler in Bal Harbour, FL
    Current Employee - Butler in Bal Harbour, FL
    Recommends
    Positive Outlook

    I have been working at St. Regis Hotels full-time (More than a year)

    Pros

    Great co-workers, Tip Opportunities, Guest Interactions

    Cons

    High Pressure and somewhat difficult guests

    Advice to Management

    I would recommend more structure within management in the hotel.


  8. "Beautiful Portfolio of Hotels"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at St. Regis Hotels full-time

    Pros

    Great benefits Two weeks of paid vacation after the 1rst years of service up to 4 years beginning the 5th year you receive an additional week. 5 Free Nights W/ any St Regis in North America.Great Co Workers

    Cons

    Health Insurance is horrible very high out of pocket annual deductibles, Very high turn over with associates, Penny pinching budgets when it comes to purchase orders to help create the best experience for the hotel guest

    Advice to Management

    Hire seasoned employees for an Ultra Luxury property such as St Regis, Go back to the old school hiring practices instead of the Hub centralized employment center .Revisit budgets so that the rooms can be serviced adequately and necessary repairs are made in a timely matter / No more temporary fixes .


  9. Helpful (3)

    "Avoid it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at St. Regis Hotels full-time

    Pros

    -HOTrates
    -5 st regis nights
    -benefits
    -SOME of the employees.

    Cons

    people that work there are RUDE & CATTY!
    very hard to move up unless you hangout with management.
    pay for parking
    50 million orientations

    Advice to Management

    stop picking favorites & be more professional


  10. Helpful (1)

    "My Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hotel Front Desk Agent in Dana Point, CA
    Current Employee - Hotel Front Desk Agent in Dana Point, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at St. Regis Hotels (More than a year)

    Pros

    -An amazing team of people who love what they do and work hard.
    -A beautiful property to work
    -A company to be proud to work for

    Also, just to note Jonny So is not the GM anymore. It is a new gentleman named Mr. Pollan. He is so much better than Jonny So!

    Cons

    -If you want to work in hospitality there aren't many, but if you don't want to make a career of it, it is a lot of work.
    -They have incredibly high standards, which is both good and bad
    -They will work you to the bone in the summer then you give you time off in the winter

    Advice to Management

    Keep doing what you are doing! I think they only thing that could be improved are more employee appreciation during those long, hard summer months.


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