Staff Care Reviews | Glassdoor

Staff Care Reviews

Updated March 23, 2017
34 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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Sean Ebner
16 Ratings

34 Employee Reviews

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  1. "Sales Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Staff Care full-time

    Pros

    great pay and benefits. Understanding management

    Cons

    dialing, dialing, dialing cold call dialing

    Advice to Management

    management was all pretty good


  2. Helpful (2)

    "More cons than pros"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Staff Care full-time

    Pros

    morale can be a positive at times

    Cons

    communication is awful, no transparency, upper management does not seem to know what is going on, break down in cooperation between teams, employees are overworked and under valued, not really any room to grow,

    Advice to Management

    communicate better and show your employees that they are important. be more involved and know what your employees do on a daily basis.

    Staff Care Response

    Mar 8, 2017 – Senior Vice President, Staff Care

    Thank you for sharing your candid feedback. We strive to provide an atmosphere of openness and cooperation where our employees can thrive, so I'm disappointed to hear that hasn't been your ... More


  3. Helpful (2)

    "Awful place to work"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    If you are lucky, you can make good money

    Cons

    Company sees you as a number and doesnt care about their employees. If you have a heart attack, they would want you to come to work anyway and make up any time you missed that day.

    Advice to Management

    Quit

    Staff Care Response

    Jan 23, 2017 – Senior Vice President, Sales, Staff Care

    We’re sorry to hear that your experience with us was not positive. We take your comments seriously and I would like to speak with you personally to better understand your situation and learn what we ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    "If you're looking for a career look somewhere else!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Sales Recruiter in Sandy, UT
    Former Employee - National Sales Recruiter in Sandy, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Staff Care full-time (Less than a year)

    Pros

    I'm sure there is a few but can't think of any at the moment.

    Cons

    Poor management - lack of training - cares more about call metrics then sales metrics - I would recommend to look at more successful companies if you're looking for a long term career.

    Advice to Management

    Value your employees more and try to listen to them, just might get more out of them.


  6. Helpful (2)

    "Support Staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support Specialist in Salt Lake City, UT
    Former Employee - Sales Support Specialist in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Most of the coworkers are great and inviting people who don't hesitate to thank you or share their appreciation to you & the others in the office.

    Cons

    As a whole, Staff Care does not value their support staff. Compensation doesn't match the workload. They're very hesitant to give raises even when going above & beyond. All of their revenue goes to giving raises & bonuses to their sales staff, not the people who support them. Also, working in satellite offices means you will not get paid as much as the main office. This is true across the board.

    Advice to Management

    Have set job duties for your staff not just, "whatever I tell you to do." Show that the support staff is appreciated beyond "good jobs." Remain professional, consistent, & don't play favorites.


  7. "Great Company"

    Star Star Star Star Star
    Current Employee - Texas in Dallas, TX
    Current Employee - Texas in Dallas, TX

    Pros

    Can make a lot of money.

    Cons

    Not really any, but it can be a grind to get started.


  8. Helpful (1)

    "Territory Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Sales Consultant in Dallas, TX
    Former Employee - Territory Sales Consultant in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    There is an opportunity to make a lot of money

    Cons

    The company relies heavily on metrics


  9. Helpful (2)

    "Initially good, but the truth revealed itself as time went by."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Physician in Fort Worth, TX
    Former Employee - Physician in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Staff Care full-time (More than 3 years)

    Pros

    Its a temp agency, albeit glorified. You get a paycheck, even though they come from California, their emblezzement center, so always delayed pay.

    Cons

    They have too many employees working and handling the same tempjob accts and do not know how to communicate amongst themselves, they are at a high level of corporate inefficiency. Payroll portal to submit hours and workshift times is not user friendly.

    Advice to Management

    Learn to go back to the drawing board and cc,bcc one another on emails that pertain to the same tempjob candidate, and vice versa in communicating with one another. At the end of the day, youre a temp agency, so carry yourself as one. Be efficient, be transparent, be timely.


  10. "Excellent agency"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Very easy to deal with. Helped me credential at the hospital. Reached out often to make sure all was OK. Really great!

    Cons

    Not a w2 job, only 1099. Doesn't work if you want to get a mortgage.


  11. Helpful (1)

    "Credentialing Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credentialing Analyst in Grapevine, TX
    Current Employee - Credentialing Analyst in Grapevine, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Staff Care full-time (More than a year)

    Pros

    great people to work with

    Cons

    too many people to answer to

    Advice to Management

    stream line authority better



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