Staff Care Reviews | Glassdoor

Staff Care Reviews

Updated August 8, 2017
13 reviews

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Sean Ebner
7 Ratings

13 Employee Reviews

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Pros
  • There is an opportunity to make a lot of money (in 2 reviews)

  • It's a great way to start in the staffing industry and figure out if it's for you (in 2 reviews)

Cons
  • They really should email us about opportunities, instead of all the phone calls (in 2 reviews)

  • Zero opportunity at career growth (in 2 reviews)

More Pros and Cons

  1. "great money, worst job i ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Staff Care full-time

    Pros

    once you build up your book of accounts the commission checks were great!

    Cons

    working and recruiting 1099 contracts were the worst. they could quit a job without notice and you lose all your commission. managers were unsupportive and always looking for someone to blame. they created a hostile work environment and never offer support.

    Advice to Management

    have your teams back when a provider or company drops their contract. threatening to fire your employee and offer zero coaching is why your turn over rate is so high.


  2. "Doctors- AVOID THIS AGENCY."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Doctor in Dallas, TX
    Current Contractor - Doctor in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Staff Care as a contractor

    Pros

    That the BBB has been notified and their illegal actions are being investigated

    Cons

    Dishonest, disorganized, bungle assignments and cheat physicians out of pay with no apology

    Advice to Management

    Apologize when you make a mistake, teach your staff to communicate when there is a problem and not avoid the client. DO NOT LIE AND CHEAT PHYSICIANS

  3. "Physician Recruiting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Staff Care full-time

    Pros

    overtime was almost mandatory- more money

    Cons

    no work life balance at all, pay is low, too much cold calling and time on phone, VERY high turnover rate, management is shady, no career growth

    Advice to Management

    be honest with employees


  4. Helpful (2)

    "Awful place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    If you are lucky, you can make good money

    Cons

    Company sees you as a number and doesnt care about their employees. If you have a heart attack, they would want you to come to work anyway and make up any time you missed that day.

    Advice to Management

    Quit

    Staff Care Response

    Jan 23, 2017 – Senior Vice President, Sales, Staff Care

    We’re sorry to hear that your experience with us was not positive. We take your comments seriously and I would like to speak with you personally to better understand your situation and learn what we... More


  5. Helpful (4)

    "If you're looking for a career look somewhere else!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Sales Recruiter in Sandy, UT
    Former Employee - National Sales Recruiter in Sandy, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Staff Care full-time (Less than a year)

    Pros

    I'm sure there is a few but can't think of any at the moment.

    Cons

    Poor management - lack of training - cares more about call metrics then sales metrics - I would recommend to look at more successful companies if you're looking for a long term career.

    Advice to Management

    Value your employees more and try to listen to them, just might get more out of them.


  6. Helpful (2)

    "Initially good, but the truth revealed itself as time went by."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Physician in Fort Worth, TX
    Former Employee - Physician in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Staff Care full-time (More than 3 years)

    Pros

    Its a temp agency, albeit glorified. You get a paycheck, even though they come from California, their emblezzement center, so always delayed pay.

    Cons

    They have too many employees working and handling the same tempjob accts and do not know how to communicate amongst themselves, they are at a high level of corporate inefficiency. Payroll portal to submit hours and workshift times is not user friendly.

    Advice to Management

    Learn to go back to the drawing board and cc,bcc one another on emails that pertain to the same tempjob candidate, and vice versa in communicating with one another. At the end of the day, youre a temp agency, so carry yourself as one. Be efficient, be transparent, be timely.


  7. Helpful (2)

    "Recruiting Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiting Associate in Sandy, UT
    Former Employee - Recruiting Associate in Sandy, UT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Staff Care full-time (Less than a year)

    Pros

    potential for growth and pay for a person who enjoys cold calling. They offer free coffee and tea in the break room. The office was nice

    Cons

    very little care about employee welfare. Managers "sale" the job to make it sound more exciting and not like the job descriptions implies. threats of getting terminated are used as a way for management to get employees to get call numbers and call times up. Management has changed a lot over the years and employee retention is not that great.

    Advice to Management

    care more about the employees so that there is less turnover rate. Turnover is costly and it leads to dissatisfaction with employees.

  8. Helpful (2)

    "Territory Sales Consultant / Account Rep"

    StarStarStarStarStar
    Former Employee - TERRITORY SALES CONSULTANT/ACCOUNT REPRESENTATIVE in Dallas, TX
    Former Employee - TERRITORY SALES CONSULTANT/ACCOUNT REPRESENTATIVE in Dallas, TX
    Doesn't Recommend
    Neutral Outlook

    I worked at Staff Care (More than a year)

    Pros

    Some teams are flexible and have legit leadership - Emergency Medicine team is awesome.

    Cons

    Awful management. Commission structure changes every other month. Ever since the company went public, they have been short changing the people on the floor while increasing metrics. Metrics are almost impossible to meet and the high numbers that are set as "goals" for calls lead people to make empty dials, just for the number. Counterproductive environment because of metrics. Training is a joke. Dentistry team is AWFUL. Leadership is a joke, flexibility is nonexistent, micromanagement is insane.

    Advice to Management

    Put some care into Employee Retention. Unless you can do that, your turn over rate and employee dissatisfaction will leave you with the bottom of the counter productive barrel.


  9. Helpful (2)

    "Horrible Staffing Company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Never use this company to provide coverage for your healthcare facility

    Cons

    Promised a competent physician at our clinic, and received a complete idiot. Every patient had a complaint. RUN!!!

    Advice to Management

    Hire better staff to oversee privileging of your so-called "wonderful physicians".


  10. Helpful (3)

    "This is simply not a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Dallas, TX
    Former Employee - Director in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Staff Care full-time (More than 10 years)

    Pros

    There are few pros here. They have changed the comp plan so many times in the past 3 years that you cannot be guaranteed of anything, but for a very few people (fewer than 5 out of 200) the financial rewards are exceptional.

    Cons

    Zero opportunity at career growth. Zero opportunity at promotion. Zero opportunity to develop new skills. Zero opportunity to do anything other than dial a phone more than 100 times a day, 5 days a week. If you are ever short your number of dials, or "talk time," which is the time spent on an actual phone call, don't worry -- you get to make it up on Saturday. No matter how they dress it up this is a call center, all calls are recorded, and you receive "call logs" several times each day to make sure you know how close you are to your requirements. The rewards are few and far between, and thy resort to childish games and contest more suitable to 3rd grade than the professional world to incentivize their otherwise depressed employees.

    Advice to Management

    Resign. Short of that realize that people are motivated to grow and to become more each day and that if you are unwilling to help them reach their goals, they are unwilling to help you reach yours.


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