Standard Chartered Bank Reviews | Glassdoor

Standard Chartered Bank Reviews

Updated May 20, 2017
491 reviews

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2.9
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Standard Chartered Bank Group CEO Bill Winters
Bill Winters
60 Ratings

491 Employee Reviews

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Pros
Cons
  • work life balance can be a challenge for some business functions (in 61 reviews)

  • Long working hours, the bank has hired lots of inefficient staff both on the senior and working levels (in 44 reviews)

More Pros and Cons

  1. Helpful (1)

    "Nice working environment; poor infrastructure."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Risk Analyst in New York, NY
    Former Employee - Credit Risk Analyst in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Standard Chartered Bank full-time (More than 3 years)

    Pros

    Colleagues are very friendly. Work life balance is ok.

    Cons

    Organization and management team keeps changing; lots of processes and policies; infrastructure and systems are way below standard making everything extremely manual.

    Advice to Management

    Spend money on building infrastructure rather than hiring and firing people will be a way more effective solution.


  2. Helpful (1)

    "VP-level Standard Chartered"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in New York, NY
    Former Employee - Project Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at Standard Chartered Bank full-time (More than 3 years)

    Pros

    Competitive benefits
    Exposure to global markets and cultures

    Cons

    A global British bank with business head in Singapore: U.S. office has little influence and does not get the respect it deserves
    Lack of quality managers who engage staff and support development
    Heavily focused on regulatory compliance and tight on discretionary spending

    Advice to Management

    Train managers in basic management function and hold managers accountable


  3. "Service Delivery Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Totowa, NJ
    Former Employee - Anonymous Employee in Totowa, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Standard Chartered Bank full-time (Less than a year)

    Pros

    Great exposure to take on multiple projects at one time. Also, great people to work with.

    Cons

    Being confined to the global model and not being able to be so hands on because of back office operations in India.

    Advice to Management

    Consider expanding the idea of the global model. In North America, companies and corporate culture are different then that of Europe- that should be taken into consideration.


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  5. "international"

    Star Star Star Star Star
    Former Employee - Consultant in New York, NY
    Former Employee - Consultant in New York, NY

    Pros

    Great people from all over the WORLD
    everyone is polite

    Cons

    Place too small seating is crowded


  6. "Used to be better before the Bank got into a mess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director, Corporate & Institutional Clients in New York, NY
    Former Employee - Director, Corporate & Institutional Clients in New York, NY
    Negative Outlook
    No opinion of CEO

    I worked at Standard Chartered Bank full-time (More than 8 years)

    Pros

    Work life balance, good opportunities to get involved in interesting stuff, very multi cultural, good access to senior management, young and fun environment

    Cons

    Challenging environment for the Bank since 2012, pay below market, opportunities for promotion limited in certain areas such as client coverage

    Advice to Management

    Make a better effort on compensation if you want to retain your best employees


  7. Helpful (1)

    "Go in with your eyes open"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Standard Chartered Bank full-time (More than 10 years)

    Pros

    I was paid fairly, bonuses were fair, decent opportunities for learning and growth. I had really good work-life balance, although some colleagues did not. I was allowed and expected to control my own balance. As long as the work got done, I had a great deal of freedom. That was nice. Standard Chartered is in a lot of very interesting and challenging markets. It was never boring.

    Cons

    Execution is a challenge. Systems are antiquated and generally updated in a hodge-podge manner. Standard Chartered Bank acutally operates as a federation of local banks and that needs to change desperately. "The right hand does not know what the left hand is doing." Way too many layers of management - though I think that is starting to change finally.

    Advice to Management

    Become one bank in more than just voice. Really become one bank - break down and destroy the country silos - it is possible. Standard Chartered is top-heavy with sales associates/managers. There aren't enough support people to cater to all the amazing effort from the sales staff, resulting in delayed on-boardings, issue resolution, and overall customer support. That chases customers away and hammers customer service ratings. Invest in infrastructure for a while - not the sales function.


  8. "Excellent culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Neutral Outlook
    No opinion of CEO

    I have been working at Standard Chartered Bank full-time (More than 8 years)

    Pros

    Excellent culture and flexible working environment.

    Cons

    Work / life progressively harder to balance


  9. Helpful (1)

    "Not Ready for Investment Banking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Managing Director in Fargo, ND
    Former Employee - Managing Director in Fargo, ND
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Standard Chartered Bank (More than 3 years)

    Pros

    Global footprint with core focus on Asia, Africa and the Middle East; strong brand (and willingness to put balance sheet to work) in emerging markets

    Cons

    Standard Charted talks a good game (internally and externally) about wanting to be a competitor in the traditional investment banking businesses (securities underwriting, equities, bonds, M&A advisory), but while I was there the bank proved again and again that it is, at its core, a lending and trade finance bank with at best limited appetite to (i) take the organizational and strategic steps and (ii) hire & compensate the people necessary to compete even on a regional basis.

    (Glassdoor won't let me use a sufficiently general location, but I was based in North America.)

    Advice to Management

    A pipe dream, but perhaps take a bit more time (with the new senior leadership in the post- Peter Sands era) to figure out what you really want the bank to be, and then be honest with recruits and lateral candidates. Also, for such a diverse and global firm, the lack of understanding and appreciation for material differences between markets is key. Expecting first-world bankers from the Americas and Western Europe to move around to Asia, Africa and the Middle East is not realistic, even if it is commonplace for persons originating within those markets.

    Hopefully the addition of Winters, who is a seasoned US Wall Street professional, will help guide the ship in a better direction.


  10. "Director Global Corporate Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    No opinion of CEO

    I have been working at Standard Chartered Bank full-time (More than 5 years)

    Pros

    Client oriented and flexible to needs of clients. Supportive in changing roles and geographies.

    Cons

    Very political and competitive. US is off-strategy for the bank so little chance for progression. Colleagues are very detached and not interested in friendship.

    Advice to Management

    Focus on US and provide opportunity for US employees. Cut down on vested interest and let real performers shine.


  11. "Sometimes the grass actually is greener..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newark, NJ
    Former Employee - Anonymous Employee in Newark, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Standard Chartered Bank full-time (More than 5 years)

    Pros

    Good culture and employee engagement, excellent benefits, 4 weeks vacation, great facilities(high end coffee/cappuccino machines)

    Cons

    Pay is well below market, inferior data systems and low quality data in those systems contribute to long hours and poor work life balance. Limited career growth opportunities


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