Stanford Health Care Reviews | Glassdoor

Stanford Health Care Reviews

Updated March 26, 2017
362 reviews

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362 Employee Reviews

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Pros
  • great pay great benefits great people (in 26 reviews)

  • A positive environment, a great physical plant, excellent pay and benefits (in 11 reviews)

Cons
  • Work in an area with an extremely high cost of living (in 21 reviews)

  • Work life balance is difficult to achieve (in 11 reviews)

More Pros and Cons

  1. Helpful (7)

    "Overemphasis on metrics and quantification of work processes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Stanford Health Care full-time (More than 5 years)

    Pros

    - Pay and benefits are above average
    - Most of the people are well-meaning, dedicated, and supportive
    - Good communication protocol (C-I-CARE) in place

    Cons

    - Overemphasis on metrics and quantification of work processes. For example, financial counselors are often judged not by the quality of their patient communications (unless obviously terrible and resulting in patient complaints) but by some metric that quantifies some process or processes of the work. Of course, this results in low morale, especially among those who place a justifiably greater value on patient support rather than on reaching a numerical goal at the expense of exercising good communication practices.
    - Overemphasis on additional work processes associated with aforementioned overemphasis in quantification of work processes, for example, daily huddles. (Are _daily_ huddles really necessary?? Bring back the weekly (or biweekly or monthly) meeting and just let folks do their jobs!
    - Low morale (as mentioned above)

    Advice to Management

    Please straighten out your priorities to place greater emphasis on patient care (and, by extension, supportive teamwork) and less emphasis on metrics. Quantification is _not_ an inherently positive or, perhaps more to the point, inherently productive organizational practice or attribute.


  2. Helpful (1)

    "Great organization to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinic Clerical Coordinator in Newark, CA
    Current Employee - Clinic Clerical Coordinator in Newark, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stanford Health Care full-time (More than a year)

    Pros

    Great base pay, free dental, 403b, life insurance, assisted childcare, free go- pass for commuting on Caltrain. Overall, great company to work for.

    Cons

    Paid time off and salary increases can be better. Also, transferring to a different department within Stanford can delay you from starting new role depending on department needs (8 weeks instead of 2 weeks for me)

    Advice to Management

    Don't micromanage and overwork staff. Be approachable.


  3. "Patient Testing Technician III"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    -Benefits are great! Along with great support all around, Management supportive!

    Cons

    Parking is horrible! With all the construction going on it becomes a drag on the commute.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (4)

    "Business systems analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Analyst in Palo Alto, CA
    Former Employee - Systems Analyst in Palo Alto, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Stanford Health Care full-time

    Pros

    -Great Projects/work
    -Good insurance plan and health benefits
    -Parking at tech center is easy compared to parking at the hospital
    - Great training, documentation and mentoring

    Cons

    - Micromanagement- Lots of it
    - Nepotism/ Favoritism
    - Lack of credibility for work. Huge workload with hardly any appreciation
    - Lack of professionalism from management ,especially people who moved from Accenture
    - Very Rude manager, no team building activities, people work like robots, lots of negativity and politics. No Work- Life balance. No appreciation for the hard work, sometimes manager would take away your work and portray as their own.
    No 360 degree feedback to report the unfair ethics by management. Employee Engagement surveys are not anonymous, if you try to tell the truth , it will fire back on you.

    Advice to Management

    - Treat your employees better- they are your best resource! People are willing to give their 100%, only thing they ask back in return is some respect and appreciation.
    - Introduce 360 degree feedback

    Stanford Health Care Response

    Jan 24, 2017 – Talent Acquisition

    Thank you for providing your review. Candid feedback from employees is vital. I am disappointed to hear about your negative experience and will forward these comments to the management team. – Rima ... More


  6. Helpful (2)

    "Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stanford Health Care full-time

    Pros

    You get to do a lot of latest tech

    Cons

    Work goes at snail speed

    Stanford Health Care Response

    Dec 14, 2016 – Talent Acquisition

    Thank you for taking the time to share your feedback! - Rima, Talent Acquisition


  7. Helpful (1)

    "Job experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Palo Alto, CA
    Former Employee - Anonymous Employee in Palo Alto, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Stanford Health Care (More than a year)

    Pros

    The only good thing is you work for a big name, a world class organization.

    Cons

    Very challenging, very competitive work environment. They make you work for many hours and everything you do is substandard no matter what you do.

    Advice to Management

    You have to treat your employee better.

    Stanford Health Care Response

    Jan 24, 2017 – Talent Acquisition

    Hi there - thanks for taking the time to write up this review. I am disappointed to hear about your negative experience and will forward these comments to the management team. – Rima, Talent ... More


  8. Helpful (1)

    "Clinical nurse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Nurse in Palo Alto, CA
    Current Employee - Clinical Nurse in Palo Alto, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Stanford Health Care full-time (More than 8 years)

    Pros

    Good union, pay fair and benefits are good. Healthcare options are ok. Very bright coworkers that are very caring. All in all good products, career ladder, professional development best in Bay Area. Clinical nurses specialists and unit educators to support nurses and grow as a professional.APCMs are very hard working and support nurses. Educational funds are a plus to continue education. Could be more, but are very easy to access and use. Available to all employees. Changing and growing everyday.

    Cons

    Cost of living and commute is getting worse. Nursing leadership at it's all time low in 10 years. Very autocratic and no shared decision making as they lead you to believe. Very superficial and all about looking good from leadership. Quality of care is not a priority and a blameful environment. Stifle anyone who speaks up and nursing leadership is negative from CNO, directors to managers. APCM's try hard to keep peace and leadership chews them up. Huge favoritism at all levels of nursing leadership. All of the good leaders get smart and leave. Bullying is passive aggressive and tolerated. Lots of eye rolling and bad behaviors seen everyday. Really need an earthquake overall.

    Advice to Management

    Clean your act up and start acting like professionals. Stop saying fake it till you make it. We need new nursing leadership and standards for everyone to follow. Things broke down after Amir the CEO left, have a new CEO now says my manager and we hear things but have not seen the man. Amir was usable. Seems to be absent leadership at every level. No accountability for leaders like previously.


  9. "Service Excellence"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in Stanford, CA
    Current Employee - Project Coordinator in Stanford, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stanford Health Care full-time

    Pros

    Innovative work, great benefits including tuition reimbursement, highest paid nurses in the US!

    Cons

    Workload is non-stop, can be overwhelming at times


  10. "Don't let the name fool you"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Stanford Health Care full-time (More than 8 years)

    Pros

    Pile on the high achievers. Is that a pro?

    Cons

    Sweat shop management mentality. No work/life balance. Revolving door.


  11. Helpful (2)

    "Stanford Main OR PACU"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Stanford Health Care full-time

    Pros

    The patient population is a pleasure to care for. Easily the most pleasant people to care for, including family members. The benefits are great. Employer matching. CRONA means that there are breaks.

    Cons

    The entire culture is backstabbing and hostile. Turn over is high and they are in constant need of staff nurses and so, rely on agency to fill in. In several units, the nurses seem more interested in telling on each other to the manager than patient care. They use SAFE reports /RL reports to tell on each other. They race each other to the managers office to report "unsafe behavior."
    Relatively, CRONA doesn't seem as strong a negotiating power in the area. You can only cash out 50% of unused PTO.
    The management in the PACU is equally terrible. Any mistake you make in the beginning is held against you as a weakness and they will try to tear you down with it. They are not supportive. And encourage staff to blame each other, tearing apart the whole team. Worst management style there is. Very high turn over due to bad management.

    Advice to Management

    Grow up or quit



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