Stanford Park Hotel Reviews in Menlo Park, CA | Glassdoor

Stanford Park Hotel Menlo Park Reviews

Updated May 26, 2017
8 reviews

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Menlo Park, CA

4.5
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8 Employee Reviews

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  1. Helpful (1)

    "Excellent company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waiter in Menlo Park, CA
    Former Employee - Server/Waiter in Menlo Park, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Stanford Park Hotel full-time (More than 3 years)

    Pros

    - Competitive pay
    - Good work-life balance
    - Solid training
    - Management is well trained and knowledgeable
    - Beautiful and well-maintained environment

    Cons

    - Some employees aren't as professional as they should be so better training/selectiveness for the staff would be good. - Employee bathroom is somewhat small.


  2. "The leadership team unfortunately is a representation of Woodside Hotels and this is very unfortunate!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Menlo Park, CA
    Former Employee - Manager in Menlo Park, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Stanford Park Hotel full-time (More than 3 years)

    Pros

    You will meet some of the most wonderful and hard working individuals. Wonderful management at the front desk, guest rooms, restaurant and the kitchen.

    Cons

    Leadership committee needs more training, Human Resources is either blind or stupid to not know how things are being handled at this place, no training, no guidance, no performance reviews. It is scary how things are handled at this place-it's evil! They tell you that you are doing a great job and before you know it; they tell you when is your last day. They don't believe in training and performance reviews, they say you are no good.

    Advice to Management

    Woodside Hotel's management needs to audit this place asap!


  3. Helpful (1)

    "Night Auditor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Menlo Park, CA
    Current Employee - Anonymous Employee in Menlo Park, CA
    Recommends

    I have been working at Stanford Park Hotel full-time (More than a year)

    Pros

    Clientele, location, status, co-workers.

    Cons

    Some staff members are un-professional


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Encourages Sharing of Unique Thinking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Menlo Park, CA
    Current Employee - Anonymous Employee in Menlo Park, CA
    Recommends
    Positive Outlook

    I have been working at Stanford Park Hotel full-time (More than a year)

    Pros

    This hospitality company encourages out-of -the box thinking, collaboration, and celebrates success, no matter the size. They often hire based on potential, not just experience.

    Cons

    Staff turnover happens, but mainly because they hire great team members with potential and train them for success, Unfortunately, many then leave for the next step in their career step or higher pay.

    Advice to Management

    Full time efforts are needed on recruiting from the corporate level, with a focus on entry level and mid level management so that succession planning efforts can be fulfilled.


  6. "Love this Place!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Menlo Park, CA
    Current Employee - Manager in Menlo Park, CA
    Recommends
    Positive Outlook

    Pros

    You are part of a winning team: The hotel is # 1 on TripAdvisor and the Menlo Grill is #2. People who work here get to use their personality in order to provide genuine hospitality. The management is friendly, helpful and there is no division line between supervisors and workers. Everybody works hard but it is super fun because we are generous with each other and the guests. The place is beautiful and the benefits are pretty good too. Company sponsored health and dental insurance. 401k with matching funds, parties, safety programs, recognition events, awards, and advancement opportunities and hotel stays as well as big food discounts. I had to go part time for a while and they worked with my schedule and I couldn't wait to go full time again because I like the people I work with.

    Cons

    You are expected to be "on-it" all of the time. Co-workers make sure that the processes are followed so there is no time to just chill...we work hard but it is fun to be part of the best. Guests are appreciative of hospitality however they expect perfection. This place is great for those who are on top of their game.

    Advice to Management

    Keep it up. The place is great but like you always say: moving from good to great and great to phenomenal is part of the DNA...keep helping us be phenomenal!


  7. "No thank you"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk in Menlo Park, CA
    Former Employee - Front Desk in Menlo Park, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at Stanford Park Hotel full-time (More than a year)

    Pros

    65% on great restaurant.
    VIP Encounters
    Free Coffee
    Good starting wage

    Cons

    Understaffed
    Lack of real meaningful change
    Status quo conformity

    Advice to Management

    Hire more front desk. Create incentives for front desk to stay and grow. Take care of employees.


  8. "Great opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Associate in Menlo Park, CA
    Current Employee - Guest Service Associate in Menlo Park, CA
    Recommends
    Positive Outlook

    I have been working at Stanford Park Hotel full-time

    Pros

    People are really helpful. Me and my fellow employees love it here. They take good care of us but also expect us to do the right thing. When it is your job to make people happy and you are empowered to do so it makes coming to work a lot of fun.

    The managers are friendly and try to work with people of all skill levels. They show that they care and even the General Manager asks me about my family and when it is busy he helps out too. The benefits are great and if you want to make a career of hotel work then the HR Director, GM and Accounting team give good advise and will help you out.

    Cons

    Sometimes it is sort of high pressure since everybody expects you to never make a mistake. This is good because it creates a great team but bad because you never get a chance to just chill while you are working.

    Advice to Management

    Keep helping us improve and teaching us how to do better. I have already been promoted and I plan on working hard to do even better.


  9. "Great Place to Work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Menlo Park, CA
    Current Employee - Anonymous Employee in Menlo Park, CA
    Recommends
    Positive Outlook

    I have been working at Stanford Park Hotel full-time (Less than a year)

    Pros

    Everyone is very welcoming and eager to help. Benefits are great, many events and perks are offered for the staff.

    Cons

    I have really enjoyed my time with Stanford Park this far and do not have any cons to list.

    Advice to Management

    Continue to value employees highly, actively manage and hold everyone accountable to following hotel standards.


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