Stanley Black & Decker Reviews
Updated Jun 2, 2023
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Top Review Highlights by Sentiment
- "The people I worked with are all great and the customers are more than understanding." (in 211 reviews)
- "the benefits are good and you get the experience of working for a big corporate company and developing contacts" (in 189 reviews)
Ratings by Demographics
This rating reflects the overall rating of Stanley Black & Decker and is not affected by filters.
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- Current Employee★★★★★Featured Review
Pros
Treats employees well. Good work environment and room for growth.
Cons
I have no cons to share.
- Current Employee★★★★★
It's the steadiest job I've ever had
Apr 9, 2023 - Material HandlerRecommendCEO ApprovalBusiness OutlookPros
There's always work to do.
Cons
Driving distance is almost 20 miles.
Continue reading - Former Employee, less than 1 year★★★★★
Trying to revamp entire department
May 21, 2023 - Customer Service Representative in Valley City, OHRecommendCEO ApprovalBusiness OutlookPros
Provide equipment, able to work remote after training, friendly staff.
Cons
No clear expectations set out at the point of hire or directly out of training. Immediately put in tonthe sales queue, even though we didn't have the opportunity to shadow enough agents who did it correctly. The ones we did shadow, did things their own way and had no real authority from any of the management. They have been here long enough, they are allowed to do what they want and not get penalized. Guidelines set put for call offs/requesting time off and denied because the queues are too stacking during busy-season (March-Oct). They do not provide a true sense of the job during training. It's all about learning the systems and then you are thrown in to the queue. Sink or swim. On top of that, they grade each call on a metric system so if you aren't doing what they expect, they let you go for it.
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Work from Home Decent Pay
Cons
Some people are worked to the bone while others don’t do anything. It’s a total mess.
- Current Employee, more than 10 years★★★★★
Pros
Flexibility to move around with the company
Cons
Reorganizing multiple times, long hours
- Former Employee, more than 3 years★★★★★
Pros
Good money Great benefits Easy job Good schedule
Cons
Very poor management Safety is the last thing they care about No sales due to poor management therefore a new plant manager is hired every 1-2 years and the company is bought out by someone else at the same time.
- Former Employee, less than 1 year★★★★★
Awesome Place to Gain Experience
May 30, 2023 - Summer Intern in Towson, MDRecommendCEO ApprovalBusiness OutlookPros
*Offer Remote Work Opportunities *Paid Internships *Flexible Hours *Good Environment
Cons
*Constantly Shifting business *Heavily Relies on PPT
- Current Employee, more than 5 years★★★★★
Wonderful Option for Early Career Development
Apr 29, 2023 - Sr Financial Analyst in Baltimore, MDRecommendCEO ApprovalBusiness OutlookPros
Excellent coworkers. I've been with the company 5 years since I finished undergrad and have made lifelong friends from around the world on each team I've been a part of. This will always vary given how large the company is, but overall the people have been what I love the most about working here. You gain great interactions with a global community.
Cons
Some of the roles here require being open to relocate. This wasn't an issue for me since I was young when I started, but it could be a limitation if you desire to be in a specific location.
- Former Employee★★★★★
Pros
People are great. The job can be repetitive at times, and with no commission, and very limited bonuses there is no money incentive, other than promotion. Company truck is great.
Cons
Lots of time on the road, dealing with difficult customers and leadership on the Home Depot team.
- Former Employee, more than 8 years★★★★★
Needs help at mid management
May 29, 2023 - Team Leader in Dexter, MIRecommendCEO ApprovalBusiness OutlookPros
Descent health benefits and stock options
Cons
Too many managers making selfish decisions
Continue reading
Stanley Black & Decker Reviews FAQs
Stanley Black & Decker has an overall rating of 3.5 out of 5, based on over 3,433 reviews left anonymously by employees. 62% of employees would recommend working at Stanley Black & Decker to a friend and 46% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.
62% of Stanley Black & Decker employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Stanley Black & Decker 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Stanley Black & Decker to be career development, benefits, coworkers and the cons to be senior leadership, culture, management.
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