Stanley Black & Decker Reviews | Glassdoor

Stanley Black & Decker Reviews

Updated October 17, 2017
667 reviews

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Pros
Cons
  • Poor work-life balance in certain roles (in 38 reviews)

  • Lack of personalization in upper management (in 29 reviews)

More Pros and Cons

  1. "Brand Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Manager in Towson, MD
    Current Employee - Brand Manager in Towson, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stanley Black & Decker full-time (More than 3 years)

    Pros

    Large company, great culture, great people, iconic brands, a lot of lateral and upward movement available.

    Cons

    Lack of process, HR policies unclear, employee benefits first to go during cutbacks, hard to increase salary and benefits once you're in.

    Advice to Management

    Small investments in your people will go a long way. Adding more people to the bonus plan won't significantly impact the bottom line but will greatly improve employee satisfaction. There also needs to be a much better onboarding and HR policy.


  2. "I love my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Stanley Black & Decker full-time

    Pros

    The people are nice, and it's kept me there over 10yrs.

    Cons

    Moving up within the company is hard

    Advice to Management

    When someone applies for a position from outside or within the company read the complete resume, pick the most qualified, and be a little harder on employees and supervisors to do their jobs.

  3. "X"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Benefits, Pay, Fortune 500 Company, If willing to relocate there are opportunities. . . . . . . . .

    Cons

    VERY POOR ATTITUDES! " Boss attitudes" instead of leadership. Your either in or out. No teamwork. Fast at making changes without thinking things through. Horrible communication.


  4. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stanley Black & Decker full-time (More than a year)

    Pros

    Flexible with time when it comes to personal matters

    Cons

    Communication is bad from upper management. Employees are held back from growth within the company. Employees are not held responsible when they should be

    Advice to Management

    Start listening to your employees from the bottom level up. Just because someone is in a lower position does not mean that they do not have valuable input, ideas and solutions


  5. "Financial Analyst"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Stanley Black & Decker full-time

    Pros

    Good direct Management to employees

    Cons

    Higher ups have little visibility to employees' work below them.


  6. Helpful (1)

    "Good people, underpaid if you start there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Stanley Black & Decker full-time

    Pros

    Pretty easy going with opportunity to try a lot of things if you get in the company out of school

    Cons

    People with less experience coming into the company tend to make 10-20% more


  7. Helpful (2)

    "Everything went downhill after changing department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Stanley Black & Decker full-time (More than 3 years)

    Pros

    a paycheck and insurance which every company provides, but it's below market price

    Cons

    I would say my old department is not bad, but the new department is a disaster. Micromanagement, no career growth, lots of office politics. Upper management ignore employee opinions, no appreciation, they only care about their powers. High turnover, they can't keep or get talented people.

    Basically, on the day when my manager who knows nothing but refused to listen to my suggestion on the software I've managed for more than four years, threatened me "are you saying no? I am your boss, you have to listen to me, if not, I'm going to bring it to your old manager and my boss...." , I immediately told him to go ahead, I'm out. It's very sad to see in certain department, managers cover each other, so does the HR. You just have nowhere to report to. They don't want different voice, regardless of the consequence, they just want someone who obey them and make them feel like a king.

    In the end, I'm very happy I made the decision even it means I would lose my work visa. This company certainly has discriminations.

    Advice to Management

    Nothing, they don't care

  8. "Cross Business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Huntersville, NC
    Current Employee - Sales Consultant in Huntersville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stanley Black & Decker full-time (More than 3 years)

    Pros

    Great Team effort to gain business with other divisions of the company

    Cons

    Great company to have a career with


  9. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Stanley Black & Decker full-time (More than 10 years)

    Pros

    Great opportunity to learn about different industries within one organization. Local team members are always willing to help when in need. Impressive development program and training classes.

    Cons

    Work life balance is a constant struggle. Often see an increase of responsibilities in territories which can be overwhelming and difficult to manage.

    Advice to Management

    Get back to focusing on the field by listening to customers and the sales team. Add manpower to the field to help create a healthy balance and increase customer satisfaction.


  10. "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Stanley Black & Decker full-time (More than a year)

    Pros

    Great Benefits, Mon-Fri job, paid holidays

    Cons

    Office is highly unorganized, office workers where I'm at do not have the best working conditions, it's loud, hard to hear customers over the phone, extremely micro managed. Black and Decker quality has went down tremendously as well as Stanley.

    Advice to Management

    Call center supervisors are extremely overwhelmed from all of the disorganization from corporate office. Sitting back and watching, there is extreme amount of back stabbing, which trickles down to the little people who feel the stress of it. LISTEN to your customer service reps more (this goes for supervisors as well). We deal with the frustrated customers on the daily, you would be amazed at what the little people at the bottom of the pole know. I will stop here for now.


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