Stanley Security Solutions Reviews | Glassdoor

Stanley Security Solutions Reviews

Updated May 22, 2019

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Found 196 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
54%
Recommend to a Friend
69%
Approve of CEO
Robert Raff
19 Ratings
Pros
  • "A well managed company offering good benefits(in 11 reviews)

  • "Great benefits, loads of work, good pay(in 10 reviews)

Cons
More Pros and Cons
  1. "Monitoring Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plymouth, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Stanley Security Solutions full-time for more than a year

    Pros

    Good pay...Great Vacation and PTO!!!

    Cons

    I have absolutely nothing negative to say about my time at Stanley!!!

    Advice to Management

    Keep up the great work!!!

    Stanley Security Solutions2018-09-28
  2. Helpful (1)

    "Potential is there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Monitoring in Santa Ana, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Stanley Security Solutions part-time for more than a year

    Pros

    Large corporation, great incentives such as benefits, discounts and affordable insurance. Same schedule each week. Lots of tenure, some employees working in the same facility for 30+ years.

    Cons

    Mid size call center located in a very sketchy area. Graffiti on the walls outside with sketchy individuals hanging outside making people feel unsafe when driving in, however the parking lot is secured by a gate that works when not raining. Roof leaks during raining season, trashcans all around the office to catch the water is a common sight, thankfully it doesn't rain much. Call center has numerous issues mainly with...

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    Advice to Management

    It is very discouraging to see a company that is not willing to follow all of its guidelines. Cherry picking which policies you will follow only leaves the ability for your employees to claim you play favorites. A company is only respected when they stay true to their word and remain transparent to all it's employees. If you have two employees doing the same exact job, then offer your available perks to both employees,...

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    Stanley Security Solutions2019-02-07
  3. "Security Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Security Technician in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Stanley Security Solutions full-time for more than 8 years

    Pros

    Good support from fellow workers. Like working for family. Good benefits and extras like 401K and discount stock buying as well as discounted tools.

    Cons

    Pay was and still is substandard and pay increases are too little to late.

    Advice to Management

    Deal with the reality of this industry. Good pay brings good people and keeps them working for you.

    Stanley Security Solutions2019-01-14
  4. Helpful (1)

    "Great place to get bullied"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Stanley Security Solutions full-time

    Pros

    It's a job and you get paid

    Cons

    No Training. You will be expected to train on your own time. You will be told to go out into the field to fix equipment you have never been trained on. If you can not you will be asked why not. Management encourages the other employees to bully.

    Advice to Management

    It's sad when an employee hasn't been with the company very long and they want to find another job. You as management should open your eyes and take care of your tech and train them so that they can inturn take care of the company.

    Stanley Security Solutions2018-12-14
  5. Helpful (5)

    "Run by DeWalt and McKinsey"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Analyst in Fishers, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Stanley Security Solutions full-time for more than a year

    Pros

    Good pay, brand is reputable

    Cons

    Too many to list. The electronic security business is in turmoil and is losing share in the market for 3+ years. The corporate office took some B players from the tools business and put them over Security. Because those guys have no idea what they’re doing, they brought in the McKinsey consulting company to drive the final nail in the coffin. Most good employees are looking for a job.

    Advice to Management

    Ask yourself why you’re the only large security company who is shrinking. Look in the mirror and stop blaming your predecessors, systems, employees, etc.

    Stanley Security Solutions2018-08-22
  6. Helpful (1)

    "Horrible supervision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Monitoring Specialist in Santa Ana, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Stanley Security Solutions full-time for more than 3 years

    Pros

    Benefits, co workers, schedule, have days off

    Cons

    Pay, supervision, no opportunity, hostile envirinment

    Advice to Management

    Clean house in Santa Ana location. Second shift supervisor is a complete joke. Clearly picks favorites. When he is upset with you as opposed to addressing issues he chooses to ignore your messages and questions, and then treats you like a best friend in person because he’s scared of the confrontation he makes by treating people like dirt. Upper management in Santa Ana does nothing to address issue and bringing attention...

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    Stanley Security Solutions2018-08-12
  7. Helpful (1)

    "Install technician II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Install II in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Stanley Security Solutions full-time for more than 5 years

    Pros

    Discounts on tools. Decent insurance

    Cons

    No pay increases worth mentioning. Little training. Bad attitude from management

    Advice to Management

    Start an apprenticeship program so people can grow. Reward techs with increases. Halt the good ole boy network that encourages bad behavior from middle management. Pay better. Pay more for on call. Give raises. Don't let middle name managers run the office. Keep them in check with compliance managers. Promote from within. Give increases when due. Pay better.

    Stanley Security Solutions2018-05-07
  8. Helpful (4)

    "HR - CSS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Stanley Security Solutions full-time for more than 3 years

    Pros

    Great benefits, a well known brand name, and making an impact in the world for security of life and property. If you are willing to relocate, there are great opportunities at SBD across the various business units.

    Cons

    It is a businesses that has been in transition for a long time. High pressure environment with little empowerment to mid-level managers. Poor executive leadership both at the business unit and SS level that fail to align on plans each year. The business is always running behind on revenue targets. There are great field, operations, and sales staff that work at Stanley Security, and many are driven out by RIFs.

    Advice to Management

    SBD likes to rotate people from other parts of the tools business into the security side. This is driving away and removing the talent that has experience in the security industry. It is hard to sell Stanley Security to future prospects when there are quarterly RIF actions.

    Stanley Security Solutions2018-04-12
  9. Helpful (1)

    "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Installation Manager in Trumbull, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Stanley Security Solutions full-time for more than a year

    Pros

    Great benefits & pay. Local team is amazing to work with, stability and growth Are positives. Company has a lot of resources at your disposal.

    Cons

    Corporate is too focused on the numbers and not the customer service aspect of the business. Too many changes too soon

    Stanley Security Solutions2018-03-05
  10. Helpful (1)

    "Branch Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Branch Coordinator 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Stanley Security Solutions full-time for more than 3 years

    Pros

    The local branch crews and coworkers are like family. Most people at the local branches are devoted to their work, loyal, and willing to work to get the job done right the first time to satisfy the customer.

    Cons

    Corporate office has ruined the environment of Stanley Security over the past two years. Everyone is overworked, overstressed, overwhelmed, and intimidated by corporate office and their demands. The constant, out-of-touch, demands set by corporate office has created a daily "scared for my job" environment for low level management, general branch office associates, and local branch technicians.

    Advice to Management

    The "numbers" will not solve your issues. This is not proving true now, nor will it in the future. Until you take care of your employees and improve the morale, starting from the bottom and working up, you will not see an impact in your "numbers".

    Stanley Security Solutions2018-03-22
Found 196 reviews