Stanley Security Solutions Reviews | Glassdoor

Stanley Security Solutions Reviews

Updated June 19, 2018
179 reviews

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2.8
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Robert Raff
10 Ratings

179 Employee Reviews

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Pros
  • "Great salary pay and benefits and other things this company offers so get it while there hiring before it is to late" (in 6 reviews)

  • "A well managed company offering good benefits" (in 9 reviews)

Cons
  • "And lack of respect from upper management" (in 10 reviews)

  • "Massive customer service issues" (in 8 reviews)

More Pros and Cons

  1. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stanley Security Solutions full-time (More than a year)

    Pros

    Wonderful benefits. Great co-workers. Great resources available to do job. Support certifications and training. Leadership Integrity and trustworthiness.

    Cons

    A lot to do everyday. Numerous deadlines without taking into consideration other priorities.

    Advice to Management

    Don't load your people up so much at the end of the month. Spread it out.


  2. Helpful (1)

    "Install technician II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Install II in Nashville, TN
    Current Employee - Install II in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Stanley Security Solutions full-time (More than 5 years)

    Pros

    Discounts on tools. Decent insurance

    Cons

    No pay increases worth mentioning. Little training. Bad attitude from management

    Advice to Management

    Start an apprenticeship program so people can grow. Reward techs with increases. Halt the good ole boy network that encourages bad behavior from middle management. Pay better. Pay more for on call. Give raises. Don't let middle name managers run the office. Keep them in check with compliance managers. Promote from within. Give increases when due. Pay better.

  3. Helpful (2)

    "HR - CSS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Stanley Security Solutions full-time (More than 3 years)

    Pros

    Great benefits, a well known brand name, and making an impact in the world for security of life and property. If you are willing to relocate, there are great opportunities at SBD across the various business units.

    Cons

    It is a businesses that has been in transition for a long time. High pressure environment with little empowerment to mid-level managers. Poor executive leadership both at the business unit and SS level that fail to align on plans each year. The business is always running behind on revenue targets. There are great field, operations, and sales staff that work at Stanley Security, and many are driven out by RIFs.

    Advice to Management

    SBD likes to rotate people from other parts of the tools business into the security side. This is driving away and removing the talent that has experience in the security industry.

    It is hard to sell Stanley Security to future prospects when there are quarterly RIF actions.


  4. Helpful (1)

    "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Installation Manager in Trumbull, CT
    Current Employee - Installation Manager in Trumbull, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Stanley Security Solutions full-time (More than a year)

    Pros

    Great benefits & pay. Local team is amazing to work with, stability and growth Are positives. Company has a lot of resources at your disposal.

    Cons

    Corporate is too focused on the numbers and not the customer service aspect of the business. Too many changes too soon


  5. "Branch Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Coordinator
    Current Employee - Branch Coordinator
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Stanley Security Solutions full-time (More than 3 years)

    Pros

    The local branch crews and coworkers are like family. Most people at the local branches are devoted to their work, loyal, and willing to work to get the job done right the first time to satisfy the customer.

    Cons

    Corporate office has ruined the environment of Stanley Security over the past two years. Everyone is overworked, overstressed, overwhelmed, and intimidated by corporate office and their demands. The constant, out-of-touch, demands set by corporate office has created a daily "scared for my job" environment for low level management, general branch office associates, and local branch technicians.

    Advice to Management

    The "numbers" will not solve your issues. This is not proving true now, nor will it in the future. Until you take care of your employees and improve the morale, starting from the bottom and working up, you will not see an impact in your "numbers".


  6. "Service Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech III in Houston, TX
    Former Employee - Tech III in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Stanley Security Solutions full-time (More than 5 years)

    Pros

    Great career, pay compensation is very good

    Cons

    Usually too many hrs, not much home life


  7. Helpful (3)

    "Micro managed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service
    Current Employee - Service
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Stanley Security Solutions full-time (Less than a year)

    Pros

    Excellent benefits and company discounts on tools. The pay is good. Our local ops manager is great.

    Cons

    Horrible micro management by people who dont know what they are doing. They also hire field supervisors who have ZERO field experience. There is no track for advancement. Lots of promises for training that never happens

    Advice to Management

    Stop micro managing your money makers and the employees that have daily customer interaction. Promote people that know what they are doing and stop sticking people in random positions.

  8. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Supervisor in Indianapolis, IN
    Former Employee - Warehouse Supervisor in Indianapolis, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Stanley Security Solutions full-time (More than a year)

    Pros

    A well managed company offering good benefits. Very professional yet you are part of a team. I enjoyed my time with this company, and would have stayed longer, had I not moved out of state.

    Cons

    I don't know of any cons to list here. I was very pleased with my employment here during the time I was employed. I


  9. "Security Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good Manager and co-workers. Big company resources

    Cons

    Big company management brings too many people not directly involved with customers. Some are just working for a paycheck.

    Advice to Management

    Take better care of the customer and those that work directly with the customer.


  10. "Security Monitoring Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plymouth, MN
    Current Employee - Anonymous Employee in Plymouth, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stanley Security Solutions full-time (More than a year)

    Pros

    Flexible hrs. Shift differential , Holiday and Vacation

    Cons

    None at this time ok

    Advice to Management

    Keep up the good work


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