Stanley Steemer International Reviews | Glassdoor

Stanley Steemer International Reviews

Updated December 3, 2017
198 reviews

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3.0
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Stanley Steemer International Chairman and CEO Wesley C. Bates
Wesley C. Bates
92 Ratings

198 Employee Reviews

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Pros
  • It's great for meeting new people and having a different work environment on a daily basis (in 8 reviews)

  • good money, good crew, good job plan (in 9 reviews)

Cons
  • Long hours, don't really have many cons about this job (in 36 reviews)

  • Work-life balance, politics within the company (in 5 reviews)

More Pros and Cons

  1. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Dublin, OH
    Current Employee - Customer Service Representative in Dublin, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Stanley Steemer International part-time (More than a year)

    Pros

    management team is friendly, gives feedback

    Cons

    No real advancement opportunities, not really any team bonding


  2. "Job with unpredictable pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Carpet Cleaning Technician in Dublin, OH
    Former Employee - Carpet Cleaning Technician in Dublin, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Stanley Steemer International full-time (Less than a year)

    Pros

    Some good coworkers
    Working with little supervision
    Meeting new people daily

    Cons

    Routes aren't assigned fairly
    Favoritism is bad at Dublin location under the leadership of J.T.
    Never know your schedule
    Average $23/hr one day and the next three average $9-$10/hr
    Your income is dictated by the dispatch department
    You are expected to do some hard selling to make money
    With the exception of 4-5 guys, you WILL NOT make $$ with Stanley Steemer Dublin
    Double standards with facial hair policies and dress code, also lead by management leadership in J.T.

    Advice to Management

    Focus on creating an environment that is fair and equal. In my short time with the company I worked with some dedicated workers and I seen them leave because of the the uneven playing field within those walls. It didn't take me long to see the challenges of making a living there.

  3. Helpful (1)

    "Meet different people thru traveling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Carpet Technician in Dublin, OH
    Current Employee - Carpet Technician in Dublin, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Stanley Steemer International full-time (More than a year)

    Pros

    Can't think of any right now. You have the opportunity to make new friends by building a trust with your assistant and eventually making money but when management sees y'all make money together then they don't keep you paired together which I think is completely stupid

    Cons

    If your not in the inner circle then you don't make as much as others. We should be getting paid hourly and every week. Commission sheets are less than others due to those in the inner circle getting the better jobs

    Advice to Management

    Make all truck totals around the same for everyone and give everyone the opportunity to make good money by being fair. Don't give me 8 99$ specials and turn around and complain about my add on average when the person that has the highest add on average never does 99$ specials. If you praise the person with the highest add on average then turn the tables and give him 8 99$ specials and see if he can still have the highest add on average.


  4. "Steam Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Stanley Steemer International full-time

    Pros

    Meeting a variety of Customers, nice staff, good hours and options for overtime.

    Cons

    The output of work doesn't match the paychecks, pay is mainly controlled by a twisted commission. A minor percentage of sales goes to commission and even then, taxes take out the rest.

    Advice to Management

    Increase in overall hourly, getting rid of commission.


  5. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Albuquerque, NM
    Current Employee - Sales Associate in Albuquerque, NM
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stanley Steemer International full-time (More than 8 years)

    Pros

    I have been I sales for 12 years, on the phone or face to face sales I like to deal with customers a lot and help them in every way I can to get their needs fulfilled

    Cons

    I don't like people who slow me down and make muy job harder. I also hate being late to anywhere that I have to be at

    Advice to Management

    I have a lot of sales experience already over the phone and face to face interactions


  6. "Worth it but not worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Temple, TX
    Former Employee - Technician in Temple, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Stanley Steemer International full-time (More than a year)

    Pros

    Good money if you have nothing better to do

    Cons

    Long drive time lots of liars


  7. Helpful (1)

    "Your potential and drive determines your path"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager
    Current Employee - Office Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stanley Steemer International full-time (More than 8 years)

    Pros

    As a cleaning tech. Potentially great income considering its a no exp needed position.

    High management promotion upside for those with the right skill set and work ethic.

    Large company that still has the family vibe.

    Cons

    Can be long working hours

  8. "carpet cleaning tech."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Stanley Steemer International full-time

    Pros

    good money, good crew, good job plan

    Cons

    bad on your back over time , no clock out time, no set routes, bad customers


  9. "Stanley Steemer Nashville Franchise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Carpet Cleaning Technician in Nashville, TN
    Current Employee - Carpet Cleaning Technician in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Stanley Steemer International full-time (More than a year)

    Pros

    You can earn some extra money from sales commission.
    This a good job for people who live to work, or who like lots of overtime.

    Cons

    The management is not present much.
    There are no benefits.
    The hours are long and random. You must ask for the days off you want or surrender to random days off.
    You can not have every weekend off unless you are the manager.
    The management is harsh to employees and doesn’t listen.
    The mechanic messes with people’s personal belongings, and doesn’t bother to do his job of maintaining the equipment.
    The management refuses to fire blatantly racist employees because “they can’t afford to lose anyone.”
    Management refuses to stand up for employees, and will give customers refunds when they get argumentative and aggressive, even talking down about their own employees.
    Management will call back and shout at people who call out, telling them rudely to come back in.

    Advice to Management

    Everything. You make the wrong calls at every turn. Treat your employees right and they will work hard for you. Treat them poorly and oppress them and they will become disinterested and quit. I’d take that advice and fix things, since you’re always understaffed.


  10. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Recommends
    Positive Outlook

    Pros

    Easy work free carpet cleaning

    Cons

    Customer info systems alway going down and we no sales when its their issue which cuts in bonus money.

    Advice to Management

    Fix it


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