Stanley Steemer International Reviews | Glassdoor

Stanley Steemer International Reviews

Updated May 21, 2017
181 reviews

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Full-time Part-time

2.7
Star Star Star Star Star
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Approve of CEO
Stanley Steemer International Chairman and CEO Wesley C. Bates
Wesley C. Bates
86 Ratings

181 Employee Reviews

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Pros
  • Can make good money as a technician if you can sell (in 7 reviews)

  • If you learn the trade and apply yourself well you can make money (in 6 reviews)

Cons
  • Long hours, don't really have many cons about this job (in 30 reviews)

  • Work-life balance, politics within the company (in 5 reviews)

More Pros and Cons

  1. "Great pay and benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Technician in Milwaukee, WI
    Former Employee - Lead Technician in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Stanley Steemer International full-time (More than a year)

    Pros

    Best part of working here is the pay and the other employees, its a great place to work if you want to make alot of money and meet new people every day.

    Cons

    Only con of working here is the hours are long and you have the occasional rude customer.


  2. "Crew Chief"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Chief in Braintree, MA
    Former Employee - Crew Chief in Braintree, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Stanley Steemer International full-time (More than 3 years)

    Pros

    Lots of good men to work with. Trucks are new and most equipment is new. 401K

    Cons

    Exceptionally long hours some weeks. You can work a 50-60 hour week and earn $450.00. Slow in winter after Christmas until the end of march when it begins to pick up. During this time you may work 8-10 hours per week and make about $4-$5/hr. Manager at my branch showed a lot of favoritism for good paying jobs, was also subtly racist. Expensive insurance.

    Advice to Management

    Follow up on your managers and parts/maintenance .


  3. "Good money but long hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Carpet Tech in Dallas, TX
    Current Employee - Carpet Tech in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Stanley Steemer International full-time (More than a year)

    Pros

    You can make your own schedule as long as you are efficient at cleaning peoples homes as well as able to sell other company products.

    Cons

    There are periods in the year that will be extremely slow and you may have to get a part-time job.

    Advice to Management

    Provide better insurance for the employees, the coverage is so awful people just may as well pay the penalties from the ACA and not be covered because that's what the insurance does, cover practically nothing. The percentage paid for initial scheduled jobs could be increased as well.


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  5. "Senior tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Worcester, MA
    Former Employee - Anonymous Employee in Worcester, MA

    I worked at Stanley Steemer International full-time (More than 5 years)

    Pros

    Daily tips from customers, easy to do side jobs and make alot of money for yourself. Get payed for 3 hours of driving a day. Its a good job if you like getting ripped off, treated like crap, working 60 hours a week.

    Cons

    There are way more cons than pros. Long long hours 6 days a week, allows no family time what so ever, management are all mean no matter franchise or corporate. Aweful pay for a ridiculous amount of work. Forced to sell customers unwanted products. Management doesnt care one bit about employees only care about making $

    I worked there for 5 years. New managment came and forced employees to upsell products and then not compensate us for it. If you cant sell products they dont want you point blank. New management got rid of 34 years of experience between 3 guys bevause they didnt sell, then they replaced them with first day employees!!! I started working for a differentt company and i forgot what it was like to have bosses appreciate the work we do and compensate for it


  6. Helpful (1)

    "Solid company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Chicago, IL
    Former Employee - Branch Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Stanley Steemer International full-time (More than 10 years)

    Pros

    Great company to work for, great benefits, pay and bonuses.

    Cons

    Work-life balance, politics within the company


  7. "Title"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Technician in San Antonio, TX
    Current Employee - Lead Technician in San Antonio, TX

    I have been working at Stanley Steemer International full-time

    Pros

    If you learn the trade and apply yourself well you can make money.

    Cons

    Long hours, Unstable salary, quality isn't rewarded, nor the ability to keep current customers calling back.

    Advice to Management

    Have better training with follow ups, be consistent from assistant to branch manager. Add on is important but so is quality and retention. Sales shouldn't be the only thing compensated, ability to keep customers and have requests should be rewarded more, which would create a better environment and retain business while still adding.


  8. "Nothing Special"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in Phoenix, AZ
    Current Employee - Customer Service Advisor in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Stanley Steemer International full-time (More than a year)

    Pros

    - always hiring so easy to get the job
    - set hours and days off
    - commission can be good if they're busy
    - managers were friendly and generally helpful
    - some flexibility with scheduling, so good second job or PT job for students

    Cons

    - low pay, there are many other centers that pay much more for similar work. Commission is only $0.65 per $100 in sales
    - small center means no room for advancement
    - everyone loses 1 day from their schedule December through March
    - a lot of drama and gossip between employees and supervisors

    Advice to Management

    Let your current employees keep their full time hours instead of continually hiring. Higher pay would attract more experienced/reliable employees. Both of these things would help to reduce very high turnover rate.


  9. "Chief"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Traverse, MI
    Former Employee - Anonymous Employee in Traverse, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Stanley Steemer International full-time (More than a year)

    Pros

    Good hour's day goes by really fast easy work. Incentives are a plus.

    Cons

    Pro's outweigh the con's

    Advice to Management

    Hire less people That have Drug charge's, and cant drive due to DUI's


  10. "You can make a living"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Chief in Volusia, FL
    Former Employee - Crew Chief in Volusia, FL
    Doesn't Recommend
    Positive Outlook

    I worked at Stanley Steemer International (More than 3 years)

    Pros

    You can make a decent amount of money if you have a knack for sales and can preform the labor in reasonable time.

    You meet a lot of interesting people throughout the work week.

    Working there allows you learn the area in depth. You will know your way around the county.

    They do offer vacation time/pay. It's based of off off of your average two week pay total. (After two years of employment. The first year it is a low nominal amount)

    Cons

    Complete loss of personal time. I personally often had 13 - 14 hour days. 6 Day weeks (with a rotating Saturday off). There is no set hours other than the starting time. This makes it very difficult to take care of personal business without knowing way in advance.

    Your pay is soley commision based, so it your not good at longterm budgeting you can get into trouble.

    They offer insurance, but it's terrible. It's what a lot employers now offer. You know... insanely high deductibles coupled with unreasonably high premiums regardless of age or health.

    If you are a prideful person and are unable to pocket said pride, this isn't the place for you. You will certainly be treated poorly by some customers and management, and sometimes coworkers.

    Though it's a commission position you end up doing work for free like: van & shop maintenance, redos (on your own jobs, wich is reasonable) redos(on coworker's jobs (wich is completely unreasonable)

    This particular branch treasures sales above all else. So if your quality oriented person don't expect a ton respect off that alone.

    Your treatment directly corralates to your recent sales average. If your having a down week or month expect smaller routes in the poorer parts of the county and probably some attitude from management.

    Advice to Management

    Be more selective about who you hire: This job as a whole is not rocket science, But the same time it's not as simple as it seems. Management should be more careful about who they hire and promote. In my time there they hired some really dense and/or lazy people, wich made it harder on everybody else there.

    Speak to your employees with the respect that's due.

    Pay your employees for any and all work that they do.

    Except that some customers simply don't have the means or willingness to spend extra money on extra services and products and don't punish your employees for that fact.

    Pay your managers a salary, so they don't feel it necessary to take all of the high paying jobs. Spread said high paying jobs out amongst the whole crew


  11. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Dublin, OH
    Former Employee - Business Analyst in Dublin, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Stanley Steemer International full-time (Less than a year)

    Pros

    Friendly work environment, hardworking team, closeness and cooperation among all parts of the company and the ability to communicate easily with everyone there

    Cons

    Small team that I worked for in Business Intelligence, so we had a great deal of work to do but overall a great experience

    Advice to Management

    Continue on the path that you are on, the company is heading in the right direction


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