Staples Reviews in Atlanta, GA | Glassdoor

Staples Atlanta Reviews

15 reviews

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Atlanta, GA Area

1.0
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Staples CEO Shira Goodman
Shira Goodman
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15 Employee Reviews

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Pros
  • good benefits, good work life balance (in 178 reviews)

  • Best reasons to work here would be flexible hours, opportunities to get higher up in the company & I feel welcomed (in 184 reviews)

Cons
More Pros and Cons

  1. "Racist Management"

    Star Star Star Star Star
    Former Employee - Sales Manager in Tucker, GA
    Former Employee - Sales Manager in Tucker, GA

    I worked at Staples (More than a year)

    Pros

    offered full time right away
    offered full benefits

    Cons

    mean store managers
    Unfair managers
    you re not allowed to have an opinion


  2. Helpful (1)

    "Team Supervisor/Inventory Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Supervisor/Inventory Specialist in Atlanta, GA
    Former Employee - Team Supervisor/Inventory Specialist in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Staples full-time (More than 5 years)

    Pros

    There are literally no pros to this company.

    Cons

    Every position is underpaid, little to no training, very limited advancement opportunities. The company is so focused on switching everything to online sales that store support has taken a huge hit. Never enough labor hours for store coverage. Upper management is more than happy to let someone underneath them on the chain take them blame for failures. Lots of finger pointing and VERY MUCH and old boys club. Unrealistic sales/attachment/rewards enrollment goals.

    Advice to Management

    If you are going to switch your focus to online sales, readjust your in-store goals. Allocate labor based on store traffic as opposed to solely going off projections. Pay people what they are worth instead of going for cheap labor. You get what you pay for.


  3. "Laid off all drivers"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Delivery Driver in Lawrenceville, GA
    Former Employee - Delivery Driver in Lawrenceville, GA

    I worked at Staples (More than 3 years)

    Pros

    Company layoff. Ive been searching ever since

    Cons

    small box trucks were easy to drive


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  5. "You asked"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Specialist in Atlanta, GA
    Former Employee - Inventory Specialist in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Staples full-time

    Pros

    The fellow associates. If not for my fellow associates, I would of imploded and been in a little white jacket by now....

    Cons

    Lol, do you have the better part of a week to spend reading? Please do your research if you are entertaining any notion of working for this retailer.

    Advice to Management

    Tell the truth to those above you. Do not continue to institute operational changes, when they Hinder/Harm the store, just because a DM, RVP, or someone else in an office, tells you too... My God, get a backbone!!!


  6. "General manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Atlanta, GA
    Current Employee - General Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Staples full-time (More than 8 years)

    Pros

    Build business relationships with BDP and b2b customers as well as benefits for full time employees. Part-time flexability available for department associates.

    Cons

    Poor upper management, direction and priorities change on a weekly basis. No connection to many of its other services like kiosk or staples advantage which put you in a bad situation with customers on a daily basis. Way too many processes for the same actions very repeatitive, without any clear result. Very disorganized as far as goals or potential to move up. Recently changed staffing model and recruit much lower quality of candidates than in the past.

    Advice to Management

    Best of luck with the merger, focus ofn associates and doing right by them, they are a direct result of what you can achieve. If you are constantly degrading and belittling your part timers which make up most of your building that will be the type of result you get.


  7. "Micromanaged, unclear direction, inconsistent program rollouts"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staples General Manager in Atlanta, GA
    Former Employee - Staples General Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Staples full-time (More than 3 years)

    Pros

    Benefits are good for full time only, available to any full time after 90 days. Somewhat standard. Flexible scheduling available to part time associates

    Cons

    As a GM I was advised to do many unethical things in regards to part time associates and "managing out" people at their discretion. Poor leadership/upper management direction resulting in a bit of chaos. Priorities change weekly, severely misappropriating funds away for stores to push omni/online division directly effecting customer satisfaction. HR department is a joke, scared of their own shadow repeatedly direct managers to go against policy when it's to their benefit.

    Advice to Management

    Figure out a direction and stick with it, do not under value your associates or managers. Figure out how to properly run a HR department, emails get lost between your "business partners", dedicate a business partner to give better direction.


  8. "Bad place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Team Supervisor in McDonough, GA
    Current Employee - Full Time Team Supervisor in McDonough, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Staples full-time (More than 8 years)

    Pros

    The hours the store is open

    Cons

    Not enough emplyoees, not enough hours, lack of leadership, high turn around

    Advice to Management

    Learn better management skills


  9. Helpful (2)

    "Worst Christmas"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Team Supervisor in Alpharetta, GA
    Current Employee - Full Time Team Supervisor in Alpharetta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Staples full-time (Less than a year)

    Pros

    You never have to worry about overtime in any position other that General Manager.

    Cons

    With several branches of services being out sourced it was very difficult to handle matters in a timely manner. The turn over rate is embarrassing to the point where customers notice the amount of new employees..

    Advice to Management

    Thanking team members goes a long way. I think the company would benefit from having more "leaders" and less "bosses"


  10. Helpful (1)

    "Staples"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Supply Associate in Marietta, GA
    Current Employee - Office Supply Associate in Marietta, GA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Staples part-time (More than a year)

    Pros

    NONE only 10% discount unless your in management

    Cons

    ALOT TOO MANY TO MENTION

    Advice to Management

    pay your associates more for the work they do


  11. Helpful (1)

    "Company OK"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Supervisor in Peachtree City, GA
    Former Employee - Team Supervisor in Peachtree City, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Staples full-time (Less than a year)

    Pros

    I can't think of any pros to this job. The closest I can come up with would be the 10% discount on merchandise, and that's really not that much to brag about.

    Cons

    Paid little. Manager wanted too much and did too little. Training was on a computer and was very anti-union.

    Advice to Management

    Hire better managers to run the store. People who know how to work and delegate.


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