Staples Reviews in Boston, MA | Glassdoor

Staples Boston Reviews

Updated February 20, 2017
449 reviews

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Boston, MA Area

3.6
Star Star Star Star Star
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Staples CEO Shira Goodman
Shira Goodman
37 Ratings

449 Employee Reviews

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Pros
Cons
  • Back to school time was really busy (in 81 reviews)

  • Work life balance is a little challenging if you are on the technology teams (in 67 reviews)

More Pros and Cons

  1. "Awesome Place to learn and grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior IS Manager in Framingham, MA
    Current Employee - Senior IS Manager in Framingham, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Staples full-time (More than 5 years)

    Pros

    Great place to learn if you have the appetite and willingness. Transparent management ad good growth oppertunities

    Cons

    Work life balance is a little challenging if you are on the technology teams


  2. "Admin and Sales"

    Star Star Star Star Star
    Current Employee - Account Specialist in Avon, MA
    Current Employee - Account Specialist in Avon, MA

    I have been working at Staples full-time (More than a year)

    Pros

    The really stick their diversity policy

    Cons

    Being acquired by Taylor Communications


  3. "sales associate"

    Star Star Star Star Star
    Former Employee - Sales Associate in Londonderry, NH
    Former Employee - Sales Associate in Londonderry, NH

    I worked at Staples part-time (Less than a year)

    Pros

    good product selections, benefits, good location

    Cons

    mismanaged, poor training, poor cleanliness, poor communications from higher management


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  5. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Framingham, MA
    Current Employee - Anonymous Employee in Framingham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Staples part-time (More than 10 years)

    Pros

    Great work/life balance, fast paced

    Cons

    Health insurance is not great


  6. "Great culture, okay management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Customer Marketing Specialist in Framingham, MA
    Former Intern - Customer Marketing Specialist in Framingham, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Staples as an intern (Less than a year)

    Pros

    Working at Staples was great, the culture was amazing - very respectable of work-life balance, a lot of opportunities to take part in charitable events and everyone was open to meeting for coffee for informational interviews.

    Cons

    Wasn't the most innovative company, leveraging competitors' products/services and repacking it to their own.

    Advice to Management

    Middle management is under supported and under appreciated.


  7. "Inside Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager in Framingham, MA
    Former Employee - Senior Account Manager in Framingham, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Staples full-time (More than 8 years)

    Pros

    The people you work with, benefits, time-off are fair.

    Cons

    Majority of management is very disconnected. Lack of owning responsibility and being hands on to learn what works and what needs to change. Also management was very top heavy. A lot of "restructuring" over the last couple of years and unfortunately where I came from the best were let go and those that are great at kissing back-sides and nothing else were rewarded. How do you get ahead... do less. Also huge breakdown through cross-channels. A lot of times you were working against each other rather than with each other.

    Advice to Management

    Be more involved with employees. Listen to them, and enforce a team mentality for all channels to work together and not against each other


  8. "Project Manager"

    Star Star Star Star Star
    Current Employee - Senior Project Manager Supply Chain in Framingham, MA
    Current Employee - Senior Project Manager Supply Chain in Framingham, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Staples full-time (More than 10 years)

    Pros

    Close proximity to Boston and Worcestor

    Cons

    Company could be doing better over the last few years


  9. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Acton, MA
    Former Employee - Sales Associate in Acton, MA
    Doesn't Recommend
    No opinion of CEO

    Pros

    There are flexible hours available. Several different opportunities available. General Managers are great teachers but some times the other managers can not be good

    Cons

    Store managers are typically dysfunctional at best. It is rare to have a get good managers in the same store.

    Advice to Management

    Work in a store for a few days before you start a new position to see how the trickle down effect truly effects the store


  10. "That was easy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staples Easy Tech in Boston, MA
    Former Employee - Staples Easy Tech in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -Easy job to do. Minimal effort
    -The company needs talent
    -Little prior knowledge needed.

    Cons

    -Poor training
    -They are okay at every service they offer storewide, but not great at any of them.

    Advice to Management

    -Become more Employee centric. Making line level employees feel part of a team keeps your talent bench.


  11. "Compensation Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compensation Analyst in Framingham, MA
    Current Employee - Compensation Analyst in Framingham, MA

    I have been working at Staples full-time

    Pros

    company has many career opps

    Cons

    I can't think of any



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