Staples Reviews | Glassdoor

Staples Reviews

Updated June 21, 2017
765 reviews

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Staples CEO Shira Goodman
Shira Goodman
65 Ratings

765 Employee Reviews

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Pros
  • Good people, good work life balance (in 179 reviews)

  • Best reasons to work here would be flexible hours, opportunities to get higher up in the company & I feel welcomed (in 189 reviews)

Cons
  • Back to school season can be overwhelmingly dutiful in this job (in 83 reviews)

  • Work life balance is a little challenging if you are on the technology teams (in 73 reviews)

More Pros and Cons

  1. "Bad management"

    Star Star Star Star Star
    Former Employee - Print Production in Philadelphia, PA
    Former Employee - Print Production in Philadelphia, PA

    I worked at Staples part-time

    Pros

    Easy job but they cut your hours after a few months. Not bad for a student in college or high school

    Cons

    Your hours will probably be cut. And while employees are the best part they're also the worst part at times


  2. Helpful (1)

    "Hard workers are not appreciated or recognized. They are actually over worked while others get babied and catered to."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in La Mirada, CA
    Current Employee - Anonymous Employee in La Mirada, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Staples full-time (More than 8 years)

    Pros

    Monday through Friday business hours, no weekends. That's about all I can even think of which is really very sad.

    Cons

    Upper Management has zero idea what happens in the trenches where the real work is being done. Continually trying new pilots and ideas that never work out. They're too desperate for money and have applied a yearly fee for businesses to even become customers. If the customer doesn't want to pay the fee, move on to the next one. For being a huge company, they are VERY disorganized, especially in HR and corporate. There is no communication of changes so everyone does the same job differently and it causes a huge mess. The same rules don't apply to everyone and there is no consistency.

    Each department has to pay for their own copy paper and basic office supplies in order to work. There is zero budget for supplies. The building is literally falling apart and no one cares. Ceiling tiles are sopping wet after rain and filled water buckets will sit in walkways for months!

    Advice to Management

    Why bother? No one listens


  3. "Easytech/ Inventory Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EasyTech Associate in Framingham, MA
    Former Employee - EasyTech Associate in Framingham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Staples full-time (More than a year)

    Pros

    Relaxed working environment, rarely ever busy

    Cons

    Horrible management, style and system, half the management has no experience to be a manager. Corporate and store management doesn't care about mental health, I have a for of Autism, and they didn't even care, when it would cause an issue. They would still hold me to the same level, to as if i didn't have Autism.

    Advice to Management

    Grow up, and stop using favoritism, for everything.


  4. "Driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver in Atlanta, GA
    Former Employee - Delivery Driver in Atlanta, GA
    Doesn't Recommend
    Negative Outlook

    I worked at Staples full-time (More than 10 years)

    Pros

    None the company management was lost.

    Cons

    No raises in 5 years


  5. "Awful Awful Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Westborough, MA
    Former Employee - Sales Associate/Cashier in Westborough, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Staples part-time (More than a year)

    Pros

    Good staff to work with. That was honestly the only positive at this store.

    Cons

    Poor management. In fact, all the managers either left, relocated, or were fired while I was working there. This company was in shambles.

    Advice to Management

    Please bring in someone who is able to handle this position, and doesn't lie to his coworkers and tries to hide behind corporate.


  6. "General Manager Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in San Jose, CA
    Former Employee - General Manager in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Staples full-time (More than 5 years)

    Pros

    Pay was good. Lots of control and responsibilies to run your own store. Set your own schedule. Hired and Fired team.

    Cons

    Stressful. Required to sale and meet quota. Upper management does not care for you. They push and push you until you give up and leave the company.


  7. "Don't apply!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Copy and Print Associate in Charlotte, NC
    Current Employee - Copy and Print Associate in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Staples part-time (More than 3 years)

    Pros

    Doing a lot for a small income. The only good things about the company is getting positive surveys, retaining extra hours, days off and appreciating them. There aren't enough pros for this company.

    Cons

    I was supposed to be promoted to a supervisor position, but was lied to. Newer people get promoted over the veterans who have more experience and customer service satisfaction. Doing a lot for a small income. The GM shows favoritism toward certain associates, he's very unethical. The energy is very bad when entering the building because of the GM and his negativity. I know a story where he's trying to fire an assistant manager simply because he doesn't like him. Somebody needs to keep record of how he operates and how he verbally attacks his associates. FIRE HIM!

    Advice to Management

    Take extra management classes to keep your employees and your customers happy.


  8. "Worked as an Account Manager for the Copy and Print"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in New York, NY
    Former Employee - Account Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Employee discount and made 3 great friends

    Cons

    TERRIBLE! DO not do it! Management was terrible when i was there. Rude, not helpful, belittling and stressful!

    Advice to Management

    Step up and train yourself and your team! Be nice, helpful and SMILE!


  9. "Not Healthy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Framingham, MA
    Former Employee - Director in Framingham, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Staples (More than a year)

    Pros

    Some smart and nice people, often forced to pit on one another by executives!

    Cons

    Hostile and Toxic, 5 reorgs in 18 months. Run...

    Advice to Management

    Fix practices and Develop a healthy Process!


  10. "Staples Inc."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Columbia, SC
    Former Employee - Customer Service Representative in Columbia, SC
    Doesn't Recommend
    Negative Outlook

    I worked at Staples full-time (More than a year)

    Pros

    This company offers excellent pay.

    Cons

    Its like high school, but the supervisors are the bullies.

    Advice to Management

    Reevaluate your management.


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