Staples Reviews | Glassdoor

Staples Reviews

Updated December 14, 2017
6,368 reviews

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  1. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Pittsburgh, PA
    Current Employee - Account Manager in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Staples full-time (Less than a year)

    Pros

    balance, pay, benefits, paid vacation, base salary, fair commission plan

    Cons

    transparency with staples.com, constant change


  2. "I enjoy Staples."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Staples part-time

    Pros

    Great environment and friendly coworkers

    Cons

    None that I can immediately think of.

  3. "B2B Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - B2B Sales Consultant in Chicago, IL
    Current Employee - B2B Sales Consultant in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Staples full-time (Less than a year)

    Pros

    Control of schedule, work from home, GREAT work life balance, freedom

    Cons

    NOT GOOD FOR STRAIGHT OF COLLEGE, I got super lonely in this position because although it is sales you only go into the office once a week which sounds amazing, except when you're dealing with rejection it sucks to do it alone.

    Advice to Management

    Maintain relationship with reps! Good manager is essential instead of just barking at them to meet metrics.


  4. "Typical Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Staples part-time

    Pros

    None I can think of

    Cons

    management doesnt know whats going on in the trenches

    Advice to Management

    step it up


  5. "Sales Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Staples full-time

    Pros

    First job out of college. I joined on to get some hands on sales experience (this is very valuable and will help you get your next job, whether it is in sales or not). Lots of freedom, and it is great for people who have a lot of self starting motivation. The managers I reported to were extremely helpful.

    Cons

    The company is going through changes to attempt to be competitive with Amazon. Lots of corporate restructures, different support staff and management changes. I was there for just under 2 years and ended up being the most tenured person on my sales team, including my manager (yikes!). As mentioned above, some of the managers I reported to were great, while others seemed to not have any idea how to communicate with their employees or customers.

    Advice to Management

    Instead of justifying every restructure or problem with the sales process by saying "you have to be open to change" perhaps take a look at the landscape of the position and adhere to some feedback from the people with their feet on the street? I get that people need to adapt, especially with the way the industry is moving, but the sheer turnover rate that the position has should be some indication that there are some issues.


  6. "Corp office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Staples full-time (More than 5 years)

    Pros

    Pays average for the area

    Cons

    No room to grow or advance

    Advice to Management

    Pay attention the people who want to go somewhere in the company


  7. Helpful (1)

    "Staples"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Staples full-time

    Pros

    Great culture, growth opportunity, customer centric

    Cons

    HIgh number of employees can cause communication difficulties

  8. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Staples full-time

    Pros

    Typical office job and benefits

    Cons

    Will probably be eaten up by Amazon eventually like everything else


  9. "Decent Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inventory Specialist
    Current Employee - Inventory Specialist
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Staples full-time (Less than a year)

    Pros

    Good team of workers, most have a positive attitude. New sales every day. General incentives to drive sales.

    Cons

    My store has poor leadership. Give too many tasks to the full time employees when PT ones can do them. GM is there the least amount of time and the SM is like a bulldog but doesn't inspire team to sell just threatens them with termination.

    Advice to Management

    Be there more of the time. When GM leaves it forces everyone else to take on additional tasks.


  10. "Production Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Specialist in Bloomfield, NJ
    Former Employee - Production Specialist in Bloomfield, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Staples full-time (More than 3 years)

    Pros

    Flexible schedule/ Good for college students

    Cons

    Good college job and thats it .


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