Star Manufacturing International Reviews | Glassdoor

Star Manufacturing International Reviews

Updated July 22, 2017
11 reviews

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2.6
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Brian Kearins
1 Rating

11 Employee Reviews

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  1. "Sales Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support in Maplewood, MO
    Current Employee - Sales Support in Maplewood, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Star Manufacturing International full-time (More than a year)

    Pros

    Great team. Small sales support group. Not a "call center" , you are somebody and not a statistic. Nice pay.

    Cons

    Small group. Lots of work.

    Advice to Management

    Separation creates respect


  2. "Sales Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Administrator in Saint Louis, MO
    Current Employee - Sales Administrator in Saint Louis, MO

    I have been working at Star Manufacturing International full-time (More than a year)

    Pros

    Provides quality customer service, allows for growth within the company. Incorporates team work and ability to pay attention to detail.

    Cons

    Shipping warehouse needs to provide better lead times and delivery times.

    Advice to Management

    N/A

  3. Helpful (1)

    "anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Positive Outlook

    I have been working at Star Manufacturing International full-time (More than 10 years)

    Pros

    The IT team is very innovative.

    Cons

    There is a reliance on Food Days to create good will and a lack of opportunity to communicate from one department to another. Building relationships is sometimes viewed as disturbing others. Make certain you are carrying a piece of paper any time you are away from your desk.


  4. Helpful (2)

    "Don't Do It!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Star Manufacturing International full-time (More than a year)

    Pros

    Parking is very close to the front door, which makes it easy to leave every day.

    Cons

    Where to start..... Star International was the most disorganized place I have worked at. The place does not afford anyone the ability to think. Your entire day is spent fighting fires and dealing with drama. The management is the worst. Their philosophy is "If you yell about it, it will get fixed, and it better happen in two seconds". They do not have an idea what happens outside their office.

    I do applaud everyone at the factory. They seem to make some kind of sense out of the chaos that is dictated by corporate and get things done.

    I wish you could give a rating of zero on this website.

    Advice to Management

    Let someone who knows and cares run the business. Maybe buy a book or take some management classes.


  5. "Good pay for the area"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse in Cookeville, TN
    Current Employee - Warehouse in Cookeville, TN
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Pay is good for the work you do.

    Cons

    Hours are long at times but overtime is paid.

    Advice to Management

    Be more educated and take suggestions for improving.


  6. "You will work hard for the money."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    Pros

    Our leadership at the top level works as hard or harder than the employees they lead.
    Nestor understands the issues.

    Cons

    There is not much time for teaching or information sharing from department leaders.
    Individuals are so busy working they have nothing left to lead with.

    Advice to Management

    Take time to invest in the growth of your staff. Make certain that the goals of one department are consistent with the rest. Leaving them to 'fight it out among themselves is not a good strategy.


  7. "From one of the best companies I have ever worked with to the worst."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Smithville, TN
    Former Employee - Anonymous Employee in Smithville, TN
    Doesn't Recommend
    No opinion of CEO

    Pros

    Star has some of the best middle management and direct labor staff that I have ever worked with. Many employees with 15+ years of employment, very dedicated to the company and good at what they do. I found the employees very helpful and cordial.

    Cons

    Since Middleby's purchase of Star in 2008 and the ouster of Frank Riccio as president the culture and focus of Star has changed, unfortunately, for the worse. Star once valued creating lasting relationships and quality products for its clientel. Under Middleby the focus is on wringing every last cent out of the product in order to bolster the bottom line and satisfy the shareholders of this publicly traded company. The employee healthcare plan is very high deductible, no 401K match, they discontinued the company funded retirement plan when they took over and have not given raises since they've owned the company. The Elgin, IL based executive officers seem to see Star as a profit center only and not care about it's employees or their well being.

    Advice to Management

    You're slowly killing the goose that lays your golden eggs!

  8. "A good company to start with."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Manual Assistant in Saint Louis, MO
    Former Employee - Technical Manual Assistant in Saint Louis, MO
    Recommends
    Approves of CEO

    Pros

    It is an international company that is growing. The testing center in the back is really nice because it means lots of free food. The company is also very concerned with the health and wellness of its employees, which is great. They also include the families of the employees as well. Great job moving internationally and doing what you can to ensure that everyone in the other countries is able to receive a manual in their own language.

    Cons

    The office is small and boring. The whole thing is one big room that is rather drab and grey. The cubicles are small and do not provide much room.

    Advice to Management

    Great international expansion! Keep it up, but make sure you are appropriately accounting for culture.


  9. "Good atmosphere, great product"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The pay was decent, the work was challenging, but we were so busy that the days would fly by very quickly. The office is nice and clean, and the engineers are friendly. My favorite perk was the hour lunch, although we only worked until 4:30.

    Cons

    The benefits are not very good, with a lot of out of pocket expenses. Direct management (during my time there) was an absolute joke.

    Advice to Management

    Listen to the little people, that handle all of the day to day operations.


  10. Helpful (1)

    "Management is NEVER wrong and your opinions NEVER heard!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assembly Line
    Current Employee - Assembly Line
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Star Manufacturing International full-time (More than 5 years)

    Pros

    The work isn't really that strenuous for the pay , and close to home. And the probationary period was reduced to just 60 days.

    Cons

    VERY unorganized and continues to get worse. And the management doesn't wanna hear or listen to any suggestions from the employees.

    Advice to Management

    Management is pretty much the sole problem, they think just because an idea looks good on paper then there shouldn't be any issues period. That's not always the case, until you actually work out on the floor and see the day to day problems you'll never realize most if not all your ideas will work as planned on paper. This has to be the MOST unorganized facility I've ever worked in, more time is spent hunting parts than building units. And the cell leaders/supervisors are useless, as long as the problems/issues doesn't affect them then they could care less. There's one cell leader in particular that has no respect for employees by any means and the upper management turns a blind eye to it, he uses profanity constantly and towards employees and clearly has no leadership skills other than bullying and belittling employees. There's even been instances of him having relationships with female employees. But the plant manager has had several sexual harassment charges that were swept under the rug so you can't expect much disciplinary action when the plant manager can get away with it. It's all a buddy or good old boy system here, just depends on who you know and if they like you. Just being a good, honest worker gets you no where. They take care of the laziest employees and add more work to the harder working employees. And back to the plant manager, he clearly doesn't know how to treat employees or deal with situations professionally, he belittles employees publicly, putting them on the spot , talking to them like they were children also known to use profanity. So I'm hoping this rant gets noticed and gets some attention, for if this issue with certain cell leaders disrespecting and cursing fellow employees doesn't get resolved there will be legal action taken along with Middleby being notified as to what all is being allowed to go on inside their facility. I'm sure they have no clue how their employees are being treated and how crooked their so called management is.


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