StarHub Reviews | Glassdoor

StarHub Reviews

Updated May 21, 2017
168 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Approve of CEO
StarHub CEO & Executive Director Tan Tong Hai
Tan Tong Hai
48 Ratings

168 Employee Reviews

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Pros
Cons
  • Long hours required, need to hit KPIs (in 16 reviews)

  • so, ya) Irregular working hours (in 11 reviews)

More Pros and Cons

  1. Helpful (2)

    "System Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Systems Analyst in Canoga Park, CA
    Former Employee - Lead Systems Analyst in Canoga Park, CA

    I worked at StarHub (More than 5 years)

    Pros

    good working relationship and promote family values

    Cons

    upper management should learn to tae care of their employees


  2. "not bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Analyst in Miami, FL
    Former Employee - Technical Support Analyst in Miami, FL
    Recommends
    No opinion of CEO

    I worked at StarHub (More than 3 years)

    Pros

    keeping on track of the technology

    Cons

    nothing to say about cons


  3. Helpful (14)

    "Same everywhere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chief Wayang Officer in Green, OH
    Former Employee - Chief Wayang Officer in Green, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at StarHub full-time (More than 5 years)

    Pros

    Name of company. Office is nice. Lots of meeting rooms. Spacious pantry. Walking distance to MRT.

    Cons

    Have to appease to unreasonable customer. Staff benefits outdated. Look elsewhere.

    Advice to Management

    Stop eating biscuits and start to raise morale of staff ! Look into improving benefits for ordinary staff instead of creating more useless C positions. What's the point as it will only increase more friction and politics between depts.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good people, nice location, nice building

    Cons

    No real issues to worry about

    Advice to Management

    -


  6. "Project Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at StarHub full-time (More than a year)

    Pros

    No macro management, minimum processes and administrative work.

    Cons

    Overly focus on revenue and compromise on quality of delivery and customer satisfaction.

    Advice to Management

    Review the PMO structure. Have frank and open meeting with team members to gather feedback and revamp the PMO.
    Focus on building reputation and quality delivery.


  7. "Legal Counsel"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at StarHub full-time

    Pros

    Friendly colleagues. Stable environment. Good benefit

    Cons

    Volatile industry. Can be long hours


  8. Helpful (1)

    "Its been a long and fruitful learning process for me"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer
    Current Employee - Senior Engineer
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at StarHub full-time (More than 10 years)

    Pros

    Learning my ropes and gaining valuable experience and mentorship. As a fresh graduate, there was always ready guidance coming from experienced staff and great commaderi from everyone.

    Cons

    Working culture and frequent management changes. Less manpower resource and indecisive decisions on issues faced. Less ownership and integrity issues have rose since management changes.


  9. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Singapore (Singapore)
    Current Employee - Systems Analyst in Singapore (Singapore)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at StarHub full-time (More than 8 years)

    Pros

    Great benefits and compensation package

    Cons

    While vision statement is great, the company needs work to implement it internally. Needs to work better together as an organization.


  10. "Network Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer in Singapore (Singapore)
    Former Employee - Network Engineer in Singapore (Singapore)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at StarHub full-time (More than 3 years)

    Pros

    Good benefits, Paid Annual leave. Decent work life balance

    Cons

    Incompetent workers, lack of quality check

    Advice to Management

    Do background checks properly before hiring!!


  11. "Technical Support Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at StarHub part-time

    Pros

    Good training prior to job. Free taxi ride home if work night shift. Friendly working environment.

    Cons

    Sometimes quite stressful as you need to handle angry customers calling in to seek help. Have to tank all the negativity thrown at you.

    Advice to Management

    More emotional support, better pay for night shift workers. Bonus etc for good performance.


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