StarTek Reviews

Updated Mar 3, 2021

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3.0
52%
Recommend to a Friend
54%
Approve of CEO
StarTek Global CEO Lance Rosenzweig (no image)
Lance Rosenzweig
88 Ratings
Pros
  • "Friendly work environment, pro to agent(in 34 reviews)

  • "Currently you can work from home as well paid training provided(in 22 reviews)

  • Cons
  • "Low pay and no growth opportunity(in 28 reviews)

  • "Low salary and upper management was a chaos(in 18 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 5.0
      Former Employee, less than 1 year

      Great work environment

      May 20, 2020 - Telemarketer in Mansfield, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great coworker. Spacious work place. Friendly faces. Great teachers. Wonderful place.

      Cons

      Callers are not always nice.

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    2. 4.0
      Former Employee, less than 1 year

      Excellent management

      Mar 3, 2021 - Customer Service Representative in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good schedule, team leaders were really helpful.

      Cons

      they payment could have been better.

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    3. 4.0
      Current Employee, less than 1 year

      Great Company Bad Pay

      Feb 28, 2021 - Talent Acquisition in Hamilton, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great hard working people to work with

      Cons

      Poor compensation in form of pay

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    4. 3.0
      Former Employee, more than 1 year

      Just want for me

      Feb 24, 2021 - Customer Service Representative in Myrtle Beach, SC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent benefits and great coworkers

      Cons

      Horrible internal systems and Inexperienced management

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    5. 5.0
      Current Employee, less than 1 year

      Would recommend

      Feb 15, 2021 - Technical Support 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Care about employees overall success

      Cons

      Low pay and undesirable work hours

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    6. 4.0
      Current Employee, less than 1 year

      Decent job with benefits

      Feb 11, 2021 - Engagement Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - remote - health insurance

      Cons

      - pay is a little low

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    7. 3.0
      Former Employee, more than 1 year

      It's meh

      Feb 3, 2021 - Engagement Specialist in Myrtle Beach, SC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Steady hours, decent benefits, full time work

      Cons

      Low pay compared to other call centers, management is less than stellar

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    8. 3.0
      Former Employee, more than 1 year

      Not a bad place to work

      Feb 2, 2021 - Customer Service Representative (CSR) in Indianapolis, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Bonuses are not too bad

      Cons

      Repetitive speech and calls, mainly boredom

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    9. 4.0
      Former Employee, more than 10 years

      Great people!

      Jan 24, 2021 - Human Resources Generalist in Lynchburg, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of Opportunities for growth

      Cons

      Not always sufficient staffing to handle call volumes

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    10. 3.0
      Current Employee, more than 3 years

      Okay to get by

      Jan 25, 2021 - Engagement Specialist in Myrtle Beach, SC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Relaxed atmosphere Meeting new people Paid training PTO after 90 days

      Cons

      Low pay Not many raises Management is slack

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