StarTek Reviews

Updated Jan 17, 2021

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3.0
54%
Recommend to a Friend
50%
Approve of CEO
StarTek Global CEO Lance Rosenzweig (no image)
Lance Rosenzweig
73 Ratings
Pros
Cons
  • "Low pay and no growth opportunity(in 25 reviews)

  • "Like any place, sometimes upper management can get in their own way, but everyone means well(in 17 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Lynn, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at StarTek full-time for more than a year

    Pros

    it's a great job. you will enjoy.

    Cons

    theres no cons, enjoyed job thourougly.

  2. "Good place"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engagement Coach in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at StarTek full-time

    Pros

    Welcoming, comfortable atmosphere, nice culture

    Cons

    Lack of Communication in some areas. Better questions for hiring process for new hires


  3. "Eh"

    3.0
    Former Employee - Account Manager 

    I worked at StarTek full-time

    Pros

    Excellent companies to support. Great people on teams.

    Cons

    Company constantly struggling with reorganization.

  4. "At home"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Costumer Service Representative 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at StarTek full-time for less than a year

    Pros

    weekends pff sometimes, benefits , trainers are nice

    Cons

    pay, breaks , and the training is only 4 days!! that's crazy to me

  5. "Great training poor recruiting"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customers Service in Reno, NV
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at StarTek full-time for less than a year

    Pros

    The training is phenomenal. Attendance policy is amazing

    Cons

    Poor recruiters and pay could be better

    Continue reading
  6. "It's Ok"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Live Chat Agent in Myrtle Beach, SC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at StarTek full-time for less than a year

    Pros

    Currently you can work from home as well paid training provided

    Cons

    Not compensated enough for the work load

    Continue reading
  7. "Decent job"

    4.0
    Former Employee - Customer Service Representative in Myrtle Beach, SC

    I worked at StarTek full-time

    Pros

    It was a decent job, okay pay for the area

    Cons

    No real cons, was a decent job

  8. "if you need money, whatever"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Mansfield, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at StarTek full-time

    Pros

    cafeteria was cool, freezer food

    Cons

    management coworkers client customers pay

    Continue reading
  9. "Not Great"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Chat Billing Agent in Farmington, MO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at StarTek full-time for less than a year

    Pros

    The people I work with are awesome.

    Cons

    Training and communication are non-existent.

    Continue reading
  10. "Horrible"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service in Lynchburg, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at StarTek full-time for less than a year

    Pros

    Its a job it pays Thats about it

    Cons

    Training is horrible Job is horrible Low pay Training dosent prepare you. Trainers are sometimes rude and if you get sick alot...or have medical problems...avoid like the plague

    Continue reading
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