Starbucks Reviews in Atlanta, GA | Glassdoor

Starbucks Atlanta Reviews

Updated December 6, 2017
190 reviews

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Atlanta, GA Area

3.7
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Starbucks President & CEO Kevin Johnson
Kevin Johnson
11 Ratings

190 Employee Reviews

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Pros
  • Starbucks offers a wicked comprehensive benefits plan to part time employees (who work (in 1105 reviews)

  • Free pound of coffee every week (in 551 reviews)

Cons
  • as long as you manage work life balance it's a great job (in 345 reviews)

  • Fast paced stressful rude customers (in 446 reviews)

More Pros and Cons

  1. "Very fast paced environment, and must be great at multitasking."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Sandy Springs, Fulton, GA
    Current Employee - Barista in Sandy Springs, Fulton, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time (Less than a year)

    Pros

    The discount, the hours, free premium spotify, automatically a Gold member, FREE COFFEE!!!!! If the play on each shift is called accordingly then you may even enjoy it. Every one in their place and keeping up the pace will keep everything so smooth.

    Cons

    The customers are annoying, rude, clueless and obnoxious. In few cases, bad management. Scheduling issues, and very hard to get shifts covered.

    Advice to Management

    Keep schedules out in advance, dont mark request days off out in advance, and dont take advantage of your baristas availability every time you want to be off.


  2. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Atlanta, GA
    Current Employee - Barista - Starbucks in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Starbucks full-time (More than 3 years)

    Pros

    Great benefits of the company

    Cons

    So disorganized, bad pay, and partners are treated bad, plus they are never staffed enough for promotions

    Advice to Management

    Pay higher, if you want higher standards

  3. "Shift Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Atlanta, GA
    Current Employee - Shift Supervisor in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than a year)

    Pros

    Benefits, Dynamic Work Environment, Upward Mobility

    Cons

    Understaffing, Undertraining, Non-competitive Pay, Heavy workload


  4. Helpful (1)

    "All moral is lost"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Atlanta, GA
    Current Employee - Shift Supervisor in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Starbucks full-time (More than 3 years)

    Pros

    full insurance
    stock incentive
    Paid time off
    401 k
    Free coffee every week
    Free drinks during your shift
    30% discount

    Cons

    Long days
    Not enough Labor given to stores
    Not taking breaks
    Crappy pay to be a supervisor

    Advice to Management

    why would you trim the amount of Labor in stores while also introducing Mobile Order And Pay??? Not only do we have foot traffic we have a crazy average of mobile orders. Management is barley active on the floor leaving the bulk of the work for Shifts who are being told me babysit partners who aren't being trained properly due to the slash in Labor decreasing the Human Connection Starbucks starves to have! I'm worked to the bone and still had to pick up a second job to pick up the slack. Starbucks your Partners are Suffering


  5. "My experience with Starbucks has taught me a lot about customer service."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Dunwoody, GA
    Current Employee - Store Manager in Dunwoody, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Starbucks full-time (More than 3 years)

    Pros

    I think the pros would be the customer service training, the training you receive at Starbucks around customer service can easily translate into any other field. As well as the benefits, the benefits package at Starbucks is truly unparalleled.

    Cons

    The cons would be that there’s no work life balance and unfortunately with the pay rate it’s very hard to keep quality talent financially satisfied


  6. "Barista Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista Trainer in Decatur, GA
    Former Employee - Barista Trainer in Decatur, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starbucks part-time (More than a year)

    Pros

    Best company to work for with the right management, great benefits and flexibility.

    Cons

    People who need coffee are the rudest people in customer service, my manager would promote me, or move me up due to personal reasons.

    Advice to Management

    When over 50 people quit at one location over the course of 2 months, maybe its time to re-evaluate your management.


  7. "Great for college students!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Starbucks part-time (More than a year)

    Pros

    So accommodating to your schedule and nice work culture.

    Cons

    Not for those who cannot work under constant pressure

  8. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Atlanta, GA
    Current Employee - Barista in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time (More than a year)

    Pros

    There are so many benefits to being a barista. You have the option of 401K matching, 1lb of coffee per week, selected discounts with companies like Apple, 20% off your phone bill, etc., if you work at Starbucks.

    Cons

    Can be hard work with a sharp learning curve, and the company could definitely pay its employees more.


  9. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Smyrna, GA
    Current Employee - Barista - Starbucks in Smyrna, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Starbucks part-time (More than a year)

    Pros

    Regulars are generally amazing, kind people who generally care about the baristas. Health benefits package, 401k plan, stock after three years of employment in the company.

    Cons

    Some stores are disorganized and don't follow Starbucks method for labor. It can be an insane work environment, messy, chaotic, and frustrating one moment and then completely dead and boring the next.

    Advice to Management

    Keep up the incredible attitude and work ethic, Windy Hill Store Manager, You make working for this company what it should be.


  10. "The life of a barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Atlanta, GA
    Former Employee - Barista - Starbucks in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Starbucks (Less than a year)

    Pros

    The benefits are great. They really take care of you and whats better than endless frappuccinos!

    Cons

    The supervisor was worried about the wrong things and the store rarely ran smoothly. Very stressful but fun at times. Your coworkers really make the experience great and there are those special customers that make your day.

    Advice to Management

    Do your job correctly


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