Starbucks Reviews in Dallas-Fort Worth, TX | Glassdoor

Starbucks Dallas Reviews

Updated December 13, 2017
262 reviews

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Dallas-Fort Worth, TX Area

3.5
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Starbucks President & CEO Kevin Johnson
Kevin Johnson
17 Ratings

262 Employee Reviews

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Pros
  • Starbucks offers a wicked comprehensive benefits plan to part time employees (who work (in 1105 reviews)

  • Free pound of coffee every week (in 551 reviews)

Cons
  • as long as you manage work life balance it's a great job (in 345 reviews)

  • Fast paced stressful rude customers (in 446 reviews)

More Pros and Cons

  1. "Excellent stepping stone job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Euless, TX
    Former Employee - Barista in Euless, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks full-time (More than a year)

    Pros

    Camaraderie, very social atmosphere, keeps you busy, regulars can become friends.

    Cons

    Can be stressful during peak hours, or holidays, and would be challenging if the management wasn't as committed as my supervisor (who was amazing!)

    Advice to Management

    Continue to train employees, and help them to understand how these skills can be transferred to other positions within the store.


  2. "barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Rockwall, TX
    Former Employee - Barista - Starbucks in Rockwall, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks full-time (More than a year)

    Pros

    getting to take home your coffee or tea every week had its perks. ! free drink on the job also was great.

    Cons

    hard shifts, not always able to get a 10 min break

    Advice to Management

    great store managers but mine was sometimes extremely rude.

  3. "Stressful, tedious"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Arlington, TX
    Former Employee - Barista in Arlington, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Starbucks part-time (More than 3 years)

    Pros

    401k, insurance, breaks, good people.

    Cons

    stressful, redundant, overwhelming at times

    Advice to Management

    Focus on happiness of employees


  4. "Retail store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store Manager in Dallas, TX
    Current Employee - Retail Store Manager in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Starbucks full-time (More than 5 years)

    Pros

    I enjoy the coffee culture!

    Cons

    Limited growth available and underpaid.

    Advice to Management

    Base salary is too low. Limited opportunities for growth once you become an experienced store manager.


  5. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Fort Worth, TX
    Former Employee - Barista in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks part-time (More than a year)

    Pros

    Great benefits, love the schooling program and the company culture

    Cons

    You get stuck in a schedule and pin holed


  6. "terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Mansfield, TX
    Current Employee - Barista in Mansfield, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Starbucks (Less than a year)

    Pros

    the rare time that you experience down time can be fun

    Cons

    the remainder of the time is hellish to say the least

    Advice to Management

    Be more realistic when establishing a cadence time


  7. "Management Problem"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Mansfield, TX
    Former Employee - Barista - Starbucks in Mansfield, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Starbucks part-time (More than a year)

    Pros

    Flexible Hours
    Good Base Pay
    Part Time Benefits

    Cons

    Stressful Work Environment
    Incompetent Management
    Irritating Customer Base

    Advice to Management

    Good baristas don't always make good supervisors and managers. A good leader of course knows the ins and outs of the job they supervise but the ability to steam milk better than others doesn't make them qualified to lead. Groom leadership better.

  8. "A great environment, but management needs work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Grapevine, TX
    Former Employee - Shift Supervisor in Grapevine, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starbucks full-time (More than a year)

    Pros

    Fair pay, scheduled posted 3 weeks out, a great workplace as a barista. Plenty of growth opportunities

    Cons

    As a manager, it can become stressful handling all the new updates and potentially antiquated communication styles of my managers. Not much support for supervisors depending on location. Takes far too long to fire problem employees

    Advice to Management

    Realize that you need to have the backs of your supervisors, and that firing someone isn't a failure.


  9. "My review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Operations Manager in Dallas, TX
    Current Employee - IT Operations Manager in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Starbucks (More than 10 years)

    Pros

    Great corporate culture and values.

    Cons

    I have no cons to offer


  10. Helpful (1)

    "Good Company, Unrealistic Goals"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Dallas, TX
    Current Employee - Shift Supervisor in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Starbucks part-time (More than a year)

    Pros

    Good Benefits, even to part time(rs)
    Flexible schedules
    employee discount & free drinks

    Cons

    Expectations of higher management can be unrealistic ( ie, mop the floors at 10 am...during a rush? with the line out the door?)
    Also, focus is on customer service to the floor employees, but focus is on numbers served (how fast they move the line AT the register) to the manager.

    Advice to Management

    Pick one, do you want there to be a connection or do you just care how fast people order & pay (and then subsequently wait for their drink because you cant make them as fast as you can ring them in???)


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