Starbucks Reviews in Houston, TX | Glassdoor

Starbucks Houston Reviews

Updated March 2, 2017
177 reviews

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Houston, TX Area

3.7
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Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
118 Ratings

177 Employee Reviews

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Pros
Cons
  • Work-life balance can be challenging to maintain (in 299 reviews)

  • It is a fast-paced environment, can occasionally be stressful (in 371 reviews)

More Pros and Cons

  1. "Ups and Downs (Summer College Job)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Houston, TX
    Former Employee - Barista in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Starbucks full-time (Less than a year)

    Pros

    As someone who has a passion for coffee, I thought this was fun! Cafe-work was a challenge I was willing to take, and I handled it very well! I loved serving my customers and making drinks. Great overall!

    Cons

    I was promised full time, and i never got it. I was promised 35 hours a week, but there were a many weeks were I only got part time, and a week of no hours because the boss overhired by seven people (somehow). I eventually had to quit and move back in with my parents, since I couldn't afford to get basic brand-name groceries in the cheap section of my local grocer.

    Advice to Management

    Don't do the overhiring thing ever again, ffs.


  2. "Barista"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Baista in Houston, TX
    Former Employee - Baista in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Starbucks part-time (Less than a year)

    Pros

    free drinks on the job and discounts off the job and at other stores

    Cons

    little room for growth, regular customers take their coffee VERY seriously. Got to have tough skin for this job because people are crazy and spend a lot of money for this brand.

    Advice to Management

    Do you job and don't focus so much on being a snitch


  3. "Awesome"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Cypress, TX
    Current Employee - Barista in Cypress, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time (More than a year)

    Pros

    This has been an amazing first job experience with flexible schedules, good compensation, and an array of benefits to meet most needs.

    Cons

    Your manager makes our breaks your stores success.

    Advice to Management

    Store Managers should ONLY be people who have worked at the company starting as a barista.


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  5. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Spring, TX
    Current Employee - Shift Supervisor in Spring, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than a year)

    Pros

    Tips are really really great

    Cons

    Hours are really really great

    Advice to Management

    Great management is great to a point


  6. "Shift Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Houston, TX
    Current Employee - Shift Supervisor in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Starbucks full-time (More than 3 years)

    Pros

    Healthcare, Partial/Full payment for school, food & drink & bean mark-out

    Cons

    Customers, partners/coworkers, upper management, ill-timed position or hired-time raise, sloppy training, unprofessional, weak accountability

    Advice to Management

    Prioritize cultivating a healthy work environment between partners and management, without partners having to call Partner Resources. This has been a patterns b/w districts from myself and other partners.


  7. "Shift"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Houston, TX
    Current Employee - Shift Supervisor in Houston, TX
    Recommends

    I have been working at Starbucks full-time

    Pros

    Great environment encouraging growth and productivity

    Cons

    High stress at drive thru stores often resulting in lack of training


  8. "First Starbucks Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Houston, TX
    Current Employee - Barista - Starbucks in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time (Less than a year)

    Pros

    Fun atmosphere, very fast-paced so it is never boring.
    If you're a coffee lover then it is the most befitting job for you - unlimited drinks, daily! You just have to learn crafting the drinks first.
    Unlike restaurant jobs, you don't end up smelling like grease or food at the end of your shift, so that's a plus. There is a lot of diversity at Starbucks which, alongside the friendly partners and customers, is the main reason it stands out. *
    * Based on my experience so far.

    Cons

    As I mentioned, it can get really busy at times. If you are easily intimidated I do not recommend this job to you.
    Nothing else to worry about. Again, this is based on my short experience here.

    Advice to Management

    None!


  9. "No place is perfect but this one is pretty good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Houston, TX
    Current Employee - District Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time

    Pros

    Time off package includes vacation, sick time (for salaried partners), 6 paid holidays. Love the yearly stock options (now RSU's) which is basically free money & more valuable the better the stock prices are doing. Great culture around work-life balance.

    Cons

    Senior leadership (Regional Directors and above) do not always subscribe to the Starbucks culture in practice. In theory...it's there...but not always in reality.

    Advice to Management

    Seattle leadership needs to take a really hard look at RD's and RVP's leading the markets. It's rare to find a good one that understands how to be an inspriting leader and a great coach. The better DM's know how to filter and work around them.


  10. "Barista"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Porter, TX
    Former Employee - Barista in Porter, TX

    I worked at Starbucks full-time (More than 3 years)

    Pros

    The benefits were pretty good.

    Cons

    What wasn't wrong with the job. Horrible manager, wouldn't listen to her employees. The place often dirty. Shifts didn't order enough products. Promoted bad employees to shifts. Manager would often make you think less of yourself. You are always stress out.


  11. "Shift Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Houston, TX
    Former Employee - Shift Supervisor in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Starbucks (More than 5 years)

    Pros

    Free Coffee. Great customers. You get to meet people from all walks of life and it works well with people who have unique scheduling needs.

    Cons

    Sales numbers to meet. Customer is always right never the barista. Advancement is not easy, you have to really fight to be noticed in this mega company. The company is turning more fast food than anything.

    Advice to Management

    Listen to your people. They are the soul of the company. When I left it was sad but the most liberating feeling because of the way lower managers had started to run the stores.



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