Starbucks Reviews in Houston, TX | Glassdoor

Starbucks Houston Reviews

Updated October 10, 2017
200 reviews

Filter

Filter

Houston, TX Area

3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Starbucks President & CEO Kevin Johnson
Kevin Johnson
9 Ratings

200 Employee Reviews

Sort: PopularRatingDate

Pros
  • Starbucks offers a wicked comprehensive benefits plan to part time employees (who work (in 1069 reviews)

  • Free pound of coffee every week (in 540 reviews)

Cons
  • As a supervisor it can be difficult to have any semblance of a work-life balance (in 334 reviews)

  • Fast paced stressful rude customers (in 437 reviews)

More Pros and Cons

  1. Helpful (1)

    "Shift Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Pearland, TX
    Current Employee - Shift Supervisor in Pearland, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than a year)

    Pros

    Amazing benefits, personal connections with regular customers, always busy, have love the people I've worked with, pretty good pay, always have hours, so much fun during the holidays.

    Cons

    Some stores are managed poorly, hard to train new baristas due to have busy it is all the time, can be stressful sometimes

    Advice to Management

    Have some kind of new barista boot camp training lol


  2. "Great as long as you don't have a terrible store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Houston, TX
    Current Employee - Shift Supervisor in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than a year)

    Pros

    Amazing benefits, community oriented corporate, loved my coworkers and bosses. Being able to take shifts at other stores was a nice feat too. Extra hours are always available and managers work well around your personal life schedule.

    Cons

    Some stores are just hopeless. my store in particular had a great staff and support system but my manager was terrible at her job.

  3. "Best company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista Trainer in Houston, TX
    Current Employee - Barista Trainer in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than a year)

    Pros

    Excellent benefits, great coworkers, decent pay, weekly tips, great career opportunities.

    Cons

    Early morning opening shifts, the occasional grumpy guest, you may have to leave your home store to train at a new location.

    Advice to Management

    Have all locations be a training location so partners don't have to leave their location.


  4. "Overall a Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Houston, TX
    Former Employee - Store Manager in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starbucks full-time (More than 10 years)

    Pros

    Great Benefits and growth

    Cons

    Hours can be demanding

    Advice to Management

    create flatter organization or


  5. "Awesome Company"

    StarStarStarStarStar
    Current Employee - Barista in Houston, TX
    Current Employee - Barista in Houston, TX

    I have been working at Starbucks part-time

    Pros

    Great Benefits, Flexible Hours, Good discounts

    Cons

    Pay is low for baristas and shift leaders


  6. "Fun and Challenging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Houston, TX
    Current Employee - Barista - Starbucks in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than a year)

    Pros

    Benefits are amazing.
    You get to be around coffee all day

    Cons

    Some customers can be rude, but that is typical of a service job.

    Advice to Management

    Listen to your partners!


  7. "Starbucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Tomball, TX
    Current Employee - Shift Supervisor in Tomball, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Starbucks full-time (More than a year)

    Pros

    1. Flexible hours
    2. Great benefits
    3. Coffee

    Cons

    1. Menu is constently changing
    2. Opening at 330 am

  8. Helpful (2)

    "Lack Luster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Houston, TX
    Current Employee - Store Manager in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Starbucks full-time (More than 3 years)

    Pros

    Great benefits, flexible scheduling. Great coffee.

    Cons

    Poor pay/work ratio. Demanding expectation. No work-life balance. Poor training. One store fits all scenarios/expectations. All the time we're told it's "our business, own it" yet the parameters are set to accommodate all store types yet this is not accurately functional.

    Advice to Management

    Reevaluate pay scale to benefits and the training program time frame/materials.


  9. "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Katy, TX
    Current Employee - Barista in Katy, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Starbucks part-time (More than a year)

    Pros

    Fun environment and make lots of friends

    Cons

    Management can be a pain

    Advice to Management

    Treat your employees with respect


  10. "A great beginners job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Houston, TX
    Current Employee - Shift Supervisor in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Starbucks full-time (More than 8 years)

    Pros

    The partners are amazing, they become family. A good way to grow "out of your shell" if you're a quiet person. Supportive network if you are a hard worker.

    Cons

    They expect a lot of personal loyalty and going above and beyond for the low wages and hard physical labor. The higher people are promoted, the more beaten down they are. Some kind of psychological stress.

    Advice to Management

    My advice is not to the management, but to whomever decides cutting labor while increasing workload was going to make happy cheerful baristas. We are so close because we're all so beaten down from corporate everyday, but trying to make the best of things.


Showing 200 of 15,575 reviews
Reset Filters