Starbucks Reviews in Illinois | Glassdoor

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Starbucks Illinois Reviews

Updated January 19, 2018
408 reviews

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Illinois

3.8
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Recommend to a friend
Approve of CEO
Starbucks President & CEO Kevin Johnson
Kevin Johnson
30 Ratings

408 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Best Company To Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook

    I worked at Starbucks (More than 3 years)

    Pros

    Had it not been for 3 herniated discs, I would still be working for Starbucks. They offer the best medical benefits of any job, ever, along with an amazing benefits package. You also get regular raises. This company values the people that give effort. I was promoted to a management position after 2 months of working there. If you do your job well, you get to have fun and leave your work at work. It's also just making drinks, cleaning, and hanging out with people. It's not rocket science and you get compensated well. I've had 15 jobs and this is the only one I truly miss.

    Cons

    The hours can be demanding. Not necessarily long days, but sometimes you will wake up at 5am and other times you won't get off till 11pm. When the store manager and staff finds it's grove, schedules are more consistent. But it's a service industry job so scheduling is never like a 9-5. It's also a very physical job, but I personally really enjoyed that vs. sitting at a desk.

    Advice to Management

    n/a


  2. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than a year)

    Pros

    It’s Great place to work

    Cons

    Company needs to upgrade some of the technology used

  3. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Chicago, IL
    Former Employee - Barista - Starbucks in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Starbucks part-time (More than a year)

    Pros

    Flexible schedule
    Benefits after working about two months (don't exactly remember) even as a part-time employee
    They pay for your races if you run (up to $200 a year for reimbursement)
    My specific store manager was great. Super friendly, willing to work with you, and caring.

    Cons

    Small store space/break room/locker
    Pending on the store, it is hard to fit in your training on making drinks because it is always super busy
    Not enough pay for everything that you are required to do

    Advice to Management

    Include specific training designated hours for new employees to be on making drinks.


  4. "Thanks for the opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Chicago, IL
    Former Employee - Barista - Starbucks in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starbucks part-time (More than a year)

    Pros

    Training program. Flexible schedule. Benefits. Very structured and I got along with management.

    Cons

    Customer interactions. Extra early morning shifts. Store was not clean.


  5. "eh its work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Starbucks (Less than a year)

    Pros

    easy work schedule and easy job

    Cons

    nothing really. some bad apples to work with.


  6. "Store Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook

    I worked at Starbucks full-time

    Pros

    Good working environment, flexible, good benefits

    Cons

    Heavy workload, many management changes.


  7. "Good for high school and college workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Libertyville, IL
    Current Employee - Shift Supervisor in Libertyville, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than 5 years)

    Pros

    Health Benefits
    Flexible hours
    401K benefits with company match
    Free college

    Cons

    Very hard to move up past the shift supervisor position.

    Advice to Management

    Recognize the hard work of your team. Too many times does hard work go unnoticed by managers and district managers.

  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Bloomingdale, IL
    Current Employee - Barista - Starbucks in Bloomingdale, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time (More than a year)

    Pros

    Free stock, free bags of coffee or tea, free food per shift

    Cons

    Management is not the best at communication

    Advice to Management

    Tell your staff what's expected and not talk about it to other people so we hear through the grapevine.


  9. "Barista. Beware: Starbucks is a CULT. They make you believe you are apart of an amazing community, but it’s all bs."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Burbank, IL
    Former Employee - Barista - Starbucks in Burbank, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Starbucks part-time (More than 3 years)

    Pros

    Great for students. Stock, health insurance, and 401K opportunities. I’ve made lifelong friends at Starbucks. Oh yes, and the free coffee!

    Cons

    There is room to become a shift supervisor, but you essentially perform all of the managerial tasks the manager would, besides creating schedules. The stress and the tasks are highly underpaid.

    Advice to Management

    I’ve had amazing managers and horrible managers at Starbucks. To the horrible managers: do not GOSSIP about your baristas to other baristas. It is so unprofessional. Do not try to balence being friendly and being a manager, it doesn’t work. Be out in the trenches with us when we are swamped instead of sitting in the back room doing nothing.


  10. "Field Leadership/Operations-Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Chicago, IL
    Former Employee - Store Manager in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starbucks full-time (More than 10 years)

    Pros

    Great benefits-stock options, stock grants, discounted stock; 401k matching; medical, dental, visual; one free lb. of coffee each week or box of tea; 30% partner discount on merchandise, food, and drink; one free drink per shift; ability to recruit, hire, and train staff of your choosing.

    Cons

    Unrealistic expectations of customer growth year to year; lack of commitment and support when it comes to management development to next level (district manager or professional services); hours can be undesirable; male dominated in areas and regions (lack of female leadership); lack of effective team building within districts, etc. I was always expected to accept and believe in others, but when it came to me, I was expected to be different or change my personality to meet the needs of others; etc.

    Advice to Management

    Make reasonable investments that yield customer growth results-this cannot solely be managements responsibility; offer strong support and commitment to those seeking promotion/development from manager to district manager or professional service positions; commit to and achieve gender equality in leadership and in the field when it comes to who is chosen for promotion; more effective team building in regions, area, district, etc.; accept all for who they are-work to help them develop/evolve/grow-truly embrace diversity from all perspectives (not just what looks good, or is easy).


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