Starbucks Reviews in North Carolina | Glassdoor

Starbucks North Carolina Reviews

Updated December 15, 2017
176 reviews

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North Carolina

3.8
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Starbucks President & CEO Kevin Johnson
Kevin Johnson
14 Ratings

176 Employee Reviews

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Pros
  • Starbucks offers a wicked comprehensive benefits plan to part time employees (who work (in 1105 reviews)

  • Free pound of coffee every week (in 551 reviews)

Cons
  • as long as you manage work life balance it's a great job (in 345 reviews)

  • Fast paced stressful rude customers (in 446 reviews)

More Pros and Cons

  1. "Flexible Fun Caring Benefits Yummy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Charlotte, NC
    Former Employee - Barista - Starbucks in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starbucks part-time (More than 3 years)

    Pros

    This company cares about its employees. They try hard to accommodate your work life and family like. Great benefits! Free lunch and free unlimited beverages on the clock!

    Cons

    None unless your manger is a a/hole

    Advice to Management

    Hire only personable management


  2. Helpful (1)

    "Barista"

    StarStarStarStarStar
    Current Employee - Barista - Starbucks in Charlotte, NC
    Current Employee - Barista - Starbucks in Charlotte, NC

    I have been working at Starbucks full-time (More than 3 years)

    Pros

    Great hours, benefits, and tips, fun job

    Cons

    Usually not enough baristas scheduled

  3. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Greensboro, NC
    Former Employee - Barista in Greensboro, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Starbucks part-time (More than a year)

    Pros

    Pay rate
    Good environment
    Close to regulars

    Cons

    Work life balance
    Long days
    Nothing else good place to start your career


  4. "BArista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Durham, NC
    Current Employee - Barista - Starbucks in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time (More than a year)

    Pros

    Everything is good with this company

    Cons

    Nothing is bad with starbucks

    Advice to Management

    na


  5. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Charlotte, NC
    Former Employee - Barista in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks full-time (Less than a year)

    Pros

    FREE COFFEE! I absolutely loved this job. It sucked sometimes, like any job. But at the end of the day most of your customers are awesome, you network easily, and your coworkers are awesome! There are too many pros that I can list.

    Cons

    frappy hour and when someone decides to mobile order 78 drinks while 3 people up front are ordering 20 drinks each. yes. that is a common occurrence.

    Advice to Management

    have corporate work a shift in a store please


  6. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Charlotte, NC
    Former Employee - Barista - Starbucks in Charlotte, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Starbucks part-time (More than a year)

    Pros

    Great people I worked with, and flexible hours when scheduling around my school life.

    Cons

    Can be very fast paced, and serve tough customers.


  7. "Fun but not really"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Raleigh, NC
    Current Employee - Barista - Starbucks in Raleigh, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Starbucks part-time (More than a year)

    Pros

    Networking with people is fun mostly. Free coffee and markets (you get to take something from the store home free once a week). Generally a fun job.

    Cons

    Sometimes making drinks and operating anything is pure insanity. Customers can be really rude or really nice. Management is broken and doesn't really do its job well.

    Advice to Management

    Management differs from store to store however my manager is terrible. I know this isn't the case at all stores just mine.

  8. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Raleigh, NC
    Former Employee - Barista - Starbucks in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Starbucks part-time (More than a year)

    Pros

    Coworkers are fun people. Enjoyable to banter with fellow employees during down time. Customer service is fun and engaging with the majority of people who are very nice and pleasant to talk to.

    Cons

    Breakneck pace of work. The kitchen area in the Talley Student Union Starbucks is too small for the number of people we had in there. Everyone was constantly tripping over one another, making it very difficult to work efficiently. An increase in available space would ameliorate this greatly.

    Some of the managers are not great. Several of my supervisors didn't show up on time consistently and didn't really help much with scheduling or in the kitchen.

    Advice to Management

    Use some sort of scheduling software for trading shifts. Email is not an effective way to do this and a weekly pdf of the schedule is not flexible enough to reflect changes in schedule. Previous part-time jobs I've worked have used WhenToWork, which works quite well, so long as people are actively using it to change shifts.

    Also, be mindful of who is promoted to supervisory or management roles. If someone has a track record of showing up late more than once, they may not be reliable. This really starts to hurt the other employees after a while too, since, when there is no manager, it's difficult to run everything efficiently.


  9. "Great Company, great partners."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Mebane, NC
    Current Employee - Barista in Mebane, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time (More than a year)

    Pros

    I always recommend to people to work for starbucks if they ever get the chance. It's great pay even for a starter Barista, time to time there are raises, hours are great if your store lacks Baristas or people don't show up. 30+ hours weekly. Always fun meeting new customers, and it's a great time consuming job while making drinks.

    Cons

    Depending on your store, Baristas slack and it can make you're job a lot more difficult.

    Advice to Management

    Be more strict to those who no call no show, it's annoying having people not show up day after day and it doesn't even matter.


  10. "Everyday it's the same routine,same people and same drinks with occasional new ones, it's fun and exciting making drinks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Huntersville, NC
    Former Employee - Barista in Huntersville, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Starbucks part-time (Less than a year)

    Pros

    Free drinks, discounts and friends, it's a pretty chill vibe working there

    Cons

    Bad/lazy coworkers, too much cleaning every day, bosses that don't appreciate what work you do

    Advice to Management

    If you decide to work at a Starbucks make sure you've met most of the bosses bc they're what will make it a good experience or a bad one


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