Starbucks Reviews in North Carolina | Glassdoor

Starbucks North Carolina Reviews

Updated April 24, 2017
152 reviews

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North Carolina

3.5
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Starbucks President & CEO Kevin Johnson
Kevin Johnson
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152 Employee Reviews

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Pros
  • Starbucks offers a wicked comprehensive benefits plan to part time employees (who work (in 978 reviews)

  • free pound of coffee or box of tea every week (in 493 reviews)

Cons
  • As a supervisor it can be difficult to have any semblance of a work-life balance (in 305 reviews)

  • It can be very fast paced if you work at a high volume store (in 381 reviews)

More Pros and Cons

  1. "Renown for B.S., but a haven for us who fell through cracks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Asheville, NC
    Current Employee - Barista in Asheville, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Starbucks full-time (More than 3 years)

    Pros

    Free coffee. I always give away my weekly pound of coffee, but a free espresso hookup is something most working men should be able to appreciate. As far as pastries and sandwiches/snacks, it's top-tier fast food.

    Cons

    I still hate everything about the fake "culture", the mission statements from this still very top-down corporate management structure, and then the new drinks that come and go and the basic white girls who make it a highlight of every season to take selfies with their cup and give free advertising. Of course, it's also genius in a way and manages to rake in enough dough to generally maintain an almost livable wage for a struggling generation.

    Advice to Management

    When a 'shift' (team lead/floor manager) goes on leave because she is pregnant, it doesn't represent any sense of 'values' or 'good benefits' the customers assume they're supporting with their purchases, when you tell this woman upon her return to work that she is now demoted for no apparent reason other than her temporary absence.


  2. "Shift supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Greensboro, NC
    Current Employee - Shift Supervisor in Greensboro, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than 5 years)

    Pros

    Starbucks offers benefits when you work a min of 20 hrs a week.

    Cons

    It can be hectic at times. Customers are very demanding.

    Advice to Management

    I love my manager.


  3. "Not a living wage"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Charlotte, NC
    Current Employee - Shift Supervisor in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Starbucks full-time (Less than a year)

    Pros

    Health benefits are great, full time partners qualify for full coverage. Weekly mark out.

    Cons

    there seems to be a high turn over rate for shift supervisor's. The pay isn't a living wage and you are required to do a lot of stuff. I'm sure every store is different depending on the manager. Very hard to find another supervisor to cover a shift if you need a day off, everyone seems maxed out.

    Advice to Management

    Support the people you rely on, implement the things you and your staff discuss, be professional.


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  5. "Shift Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in Greensboro, NC
    Current Employee - Shift Leader in Greensboro, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (Less than a year)

    Pros

    Great benefits. Move up at your own pace. Encouraged to ask questions. Encouraged to learn.

    Cons

    The cons are mostly location dependant. If your Store Manager knows how to enact change and set to standard the store will run smoothly for the most part. There have been some comunication issues but they are few and far between. High turnover. physically demanding due to a fast pace environment as well as stringent goals that have to be met.

    Advice to Management

    That would depend on the manager.


  6. "Great company that invests in employee growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Charlotte, NC
    Current Employee - Barista in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time (Less than a year)

    Pros

    Decent starting pay for an entry-level/part-time position, extensive training for all positions, great benefits (some starting at hire date)

    Cons

    It is a fast-paced environment, can occasionally be stressful


  7. "Good job for the coffee lover"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time (More than a year)

    Pros

    If you love coffee, you will like this job.

    Cons

    Inhumane following of Lean system.

    Advice to Management

    Have a more democratic approach to management. Hire people with a brain in their head. Fewer youngins.


  8. "Not as easy as you think"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Charlotte, NC
    Current Employee - Shift Supervisor in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Starbucks part-time (More than 5 years)

    Pros

    Free Coffee, Creative Outlet, Enjoyable Customers

    Cons

    High Expectations for Low Pay, Demanding Customers, No Integrity for Upholding Corporate Policies


  9. "Shift Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Charlotte, NC
    Former Employee - Shift Supervisor in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starbucks full-time (More than 5 years)

    Pros

    Health Benefits
    Weekly Tips
    Ability To Work At Different Stores
    Opportunities For Advancing
    College Tuition For Arizona State University
    Weekly Coffee Perks

    Cons

    Weak Store Management
    Communication Issues
    Unqualified Hires
    Extreme Limited Training For New Hires
    Shifted Towards Commercialization
    Lost The Tradition Of The Brand

    Advice to Management

    Bring Back The Spirit Of Starbucks. Get Back To The Fundamentals Which Have Gotten Lost Due To The Focus On Bigger Branding. Spend More Time With Your Partners. Coach Them To Own Every Opportunity. Take Pride In Every Experience With The Customer.


  10. "Making coffee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Starbucks part-time (More than 3 years)

    Pros

    Nothing here because it sucks

    Cons

    Everything because its all bad

    Advice to Management

    Shove it


  11. "It's all about the manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Raleigh, NC
    Former Employee - Barista in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Starbucks (More than a year)

    Pros

    Health insurance available for PT and free coffee.
    Good experience to have, reaffirmed my belief that education is essential to happiness and success.

    Cons

    Working with the public, who haven't had their coffee yet.
    Pretty sharp learning curve, but mindless work there after.
    Terrible store managers lead to terrible communication, negative work environment, and poor service.

    Advice to Management

    Vet store managers for communication skills and at least the ability to pretend to care about other people, before placing them in charge.


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