Starbucks Reviews in Phoenix, AZ | Glassdoor

Starbucks Phoenix Reviews

Updated June 21, 2017
161 reviews

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Phoenix, AZ Area

4.0
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Starbucks President & CEO Kevin Johnson
Kevin Johnson
2 Ratings

161 Employee Reviews

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Pros
  • Starbucks offers a wicked comprehensive benefits plan to part time employees (who work (in 1011 reviews)

  • free pound of coffee or box of tea every week (in 503 reviews)

Cons
  • As a supervisor it can be difficult to have any semblance of a work-life balance (in 317 reviews)

  • If you are working in a retail store it is a fast paced environment which can eventually take a toll (in 398 reviews)

More Pros and Cons

  1. "Crew member"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Barista in Phoenix, AZ
    Current Employee - Cashier/Barista in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time (More than a year)

    Pros

    Its a good company and great products

    Cons

    it's not really a con but it gets really busy but I know I can handle it


  2. "Eh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Scottsdale, AZ
    Former Employee - Barista in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Starbucks full-time (More than 3 years)

    Pros

    Weekly Coffee/Tea, community, weekly tips.

    Cons

    Lack of consistency from store to store, outside of district or state. Always encountered "We do it THIS way HERE."

    Advice to Management

    Be more consistent.

  3. "The barista life is the life for me"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Phoenix, AZ
    Current Employee - Barista in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Starbucks part-time (More than a year)

    Pros

    The partners swho work with me have become my second family! My manager is great and I love my store.

    Cons

    It's a fairly stressful job and the customers can be difficult bit everyone in the store works together and has eachithers backs.


  4. "Cant complain"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Scottsdale, AZ
    Current Employee - Shift Supervisor in Scottsdale, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Starbucks full-time (More than 3 years)

    Pros

    best benefits all around, flexible, and fairly fun job.

    Cons

    stingy with paying employees and management for the most part is awful,


  5. Helpful (1)

    "barista"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend

    I worked at Starbucks full-time (More than a year)

    Pros

    can be fun w right crew, decent benefits for college kids,

    Cons

    can be horrible w wrong crew,

    Advice to Management

    quit letting good employees be screwed over by shady management


  6. "It gets you by"

    Star Star Star Star Star
    Current Employee - Supervisor in Phoenix, AZ
    Current Employee - Supervisor in Phoenix, AZ
    Doesn't Recommend
    No opinion of CEO

    I have been working at Starbucks full-time (More than 3 years)

    Pros

    The benefit packages are really good and the environment is always energetic and fun. Free coffee and discounts

    Cons

    The pay is horrible for how hard you work especially for great baristas and supervisors. External hiring for higher positions is easier than climbing the corporate ladder which becomes frustrating

    Advice to Management

    Allow more labor so it's not as difficult for hard working baristas and have a better training module for new hires. Electronically isn't as affective as the cards and one on one


  7. "Loved working with starbys"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Tempe, AZ
    Former Employee - Barista in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks part-time (More than a year)

    Pros

    fun coworkers, free coffee all the time, customers that bring their dogs to the drive thru

    Cons

    DON'T BE LATE, 3 strikes late policy

  8. "Barista"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Phoenix, AZ
    Former Employee - Barista in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starbucks full-time (More than a year)

    Pros

    Flexible schedule, great benefits, weekly tips, coffee tastings, always have new products

    Cons

    Customers are pretty high-maintenance, 24/7


  9. "Great company culture, pay is low"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Mesa, AZ
    Former Employee - Barista - Starbucks in Mesa, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Starbucks (More than a year)

    Pros

    Great culture, benefits are a plus.

    Cons

    Not many opportunities for growth, or for a raise


  10. "Okay first Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Mesa, AZ
    Former Employee - Barista in Mesa, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Starbucks (Less than a year)

    Pros

    free coffee each week, 401K, stock options

    Cons

    the managers do not have a grasp on the employees

    Advice to Management

    realize who works hard and those who just sit on the sidelines


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