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Starbucks Reviews

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3.7
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Starbucks President & CEO Kevin Johnson
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Employee Reviews

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Pros
  • Starbucks offers a wicked comprehensive benefits plan to part time employees (who work (in 978 reviews)

  • free pound of coffee or box of tea every week (in 493 reviews)

Cons
  • As a supervisor it can be difficult to have any semblance of a work-life balance (in 305 reviews)

  • It can be very fast paced if you work at a high volume store (in 381 reviews)

More Pros and Cons

  1. Helpful (1)

    "Being a barista has it's challenging moments, but in general it's a great job to start your career."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Meridian, ID
    Former Employee - Barista in Meridian, ID
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Starbucks part-time (More than a year)

    Pros

    The people can be amazing. If possible, do some research on the store - see what kind of people work there, what the manager is like, and observe during a very busy time like Saturday morning - the people you work with make all the difference. I was fortunate in that I worked with a team of really great people who have remained my friends.

    You will almost always have a chance at promotion if you are truly showing up and giving your best every day.

    It looks a little better on a resume than McDonald's, Walmart, etc.

    Cons

    Wastefulness. I'd say thousands of boxes of edible food go into the trash every day, and that's just a shame.

    The art of being a barista seems to be getting lost, what with all the machines that just work at the touch of a button - it makes for more consistent results and not a lot of training time, but a true love of coffee is something you should have going in.

    Don't expect to raise a family on barista wages alone.

    Advice to Management

    Stay connected to what the good baristas really want, and stay true to all the things that made Starbucks great in the first place - including putting partners first.


  2. "I love this job!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in New York, NY
    Current Employee - Store Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than 5 years)

    Pros

    It is a great company that really makes it easy to be an employee.

    Cons

    I found it hard to have work life balance,


  3. "Great Opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Fort Worth, TX
    Current Employee - Barista in Fort Worth, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than a year)

    Pros

    Flexible schedule
    Great benefits for part-time
    Free coffee - so much free coffee!

    Cons

    Lots of gossip
    Your experience depends on the partners and manager at your location


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  5. "Starbucks Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Houston, TX
    Current Employee - Barista - Starbucks in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than a year)

    Pros

    Good company, basic pay, great hours, consistent breaks

    Cons

    knats flying around in the store, long hours on feet, rude customers


  6. "Love, love, love my job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Fort Worth, TX
    Current Employee - Barista in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time (Less than a year)

    Pros

    I've only been at Starbucks for a few months now.

    -Tips. About $30 a week.
    -Regular customers can make your day.
    -Unlimited free drinks.
    -One pound of free coffee a week.
    -Plenty of hours to go around.
    -Different positions to work, bar, store support, order support, DTO, cold bar..
    -If you work morning shift, yes, it's VERY early, 4:30 AM early, but you are off by 10:30AM and have the whole day ahead of you.
    -The training, at least at my store, was awesome. From the moment I started, I learned everything about Starbucks, its history, the history of coffee beans, Howard Shultz's story, etc.

    Cons

    The only cons I can think of are that they started me off at minimum wage, but I've always started minimum wage everywhere thanks to many retail jobs, but from what I hear, there is a .60 cent raise every six months.

    Only other con I can think of is you HAVE to find someone to replace your shift for you. Even if you're sick and laying in the hospital, you're expected to call everyone and ask them to work for you, and 90% of the time, they don't want to and you either better be extremely sick, or get hopped up on meds and just go for your few hours.

    Advice to Management

    My Starbucks is listed as the fastest in the nation, average drive through being a 30 second window. My manager pushes us hard, makes unreasonable requests, and constantly makes us move, move, move. At first, it got on my last nerves, but it makes us so much faster. After visiting other Starbucks around town, I saw how slow and unclean other stores were, and it made me appreciate mine much more. So management, don't be afraid to push your baristas for better service, because waiting for your drinks for ten minutes as opposed to 30 seconds makes all the difference.


  7. "Barista"

    Star Star Star Star Star
    Former Employee - Barista in Hicksville, NY
    Former Employee - Barista in Hicksville, NY

    I worked at Starbucks part-time (More than a year)

    Pros

    Awesome management
    Room to grow with the company

    Cons

    Early hours, late nights
    A lot of cleaning


  8. "A pretty great place if you have a good set of partners on the floor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Saint Louis, MO
    Current Employee - Barista - Starbucks in Saint Louis, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than a year)

    Pros

    You get to meet some really interesting customers; there is a sort of Zen in the routine of making drinks; there are opportunities to move up if you are persistent; the culture and attitude in the stores is generally great!

    Cons

    Peak hours can be very stressful if the shift supervisors aren't organized; there is a lot more cleaning than you would ever expect; one bad customer can throw off a whole morning of positive attitudes and successful orders

    Advice to Management

    Suggesting to SMs that regular meetings be had with baristas as well as shifts will help with communication, and communication between dayparts needs to be promoted for a happy shift for both openers and closers


  9. "Work hard, flexible and good while in school"

    Star Star Star Star Star
    Current Employee - Barista - Starbucks in Berkeley, CA
    Current Employee - Barista - Starbucks in Berkeley, CA

    I have been working at Starbucks part-time (More than 3 years)

    Pros

    Flex schedule and great interactions with the public

    Cons

    Micro managing not a lifetime career..just transitional work

    Advice to Management

    Train well and let your employees shine


  10. "Overall solid experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Falls Church, VA
    Former Employee - Barista in Falls Church, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Starbucks part-time (More than a year)

    Pros

    Flexible hours for students
    Decent Pay
    Benefits

    Cons

    Customers
    Depends on your store but some partners or co-workers.


  11. "Had a great time working here, made lots of great friends and memories."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Atlanta, GA
    Current Employee - Barista in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than 5 years)

    Pros

    Benefits for part timers (minimum 20 hours/week)
    Free coffee (1 lb to take home each week)
    Flexible work schedule
    Fun and interesting, fast-paced
    Opportunities

    Cons

    Your team and management make or break your Starbucks experience. Mine was very good for the first several years.
    You will probably make minimum wage starting out
    You will have to get your hands dirty, cleaning and taking out trash
    There is a lot of product knowledge to remember

    Advice to Management

    Keep close watch on your store managers, even the ones who seem to be doing really well. Listen to your "partners."