Starbucks Reviews | Glassdoor

Starbucks Reviews

Updated August 19, 2017
14,744 reviews

Filter

Filter

Full-timePart-time

14,744 Employee Reviews

Sort: PopularRatingDate

Pros
  • Starbucks offers a wicked comprehensive benefits plan to part time employees (who work (in 1034 reviews)

  • Free pound of coffee every week (in 519 reviews)

Cons
  • As a supervisor it can be difficult to have any semblance of a work-life balance (in 322 reviews)

  • If you are working in a retail store it is a fast paced environment which can eventually take a toll (in 405 reviews)

More Pros and Cons

  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Overland Park, KS
    Current Employee - Shift Supervisor in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than 3 years)

    Pros

    Enjoy working here, great boss.

    Cons

    Pay is not based on performance. 4 year trainers are getting paid 10 cents more than brand new hires.


  2. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Westminster, MD
    Current Employee - Barista - Starbucks in Westminster, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Starbucks part-time (More than a year)

    Pros

    Great team, great benefits, flexible

    Cons

    Busy, hectic, and poor management

    Advice to Management

    Schedule more people

  3. "Okay College-Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Grand Rapids, MI
    Current Employee - Shift Supervisor in Grand Rapids, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Starbucks part-time (More than 3 years)

    Pros

    Great benefits, stocks, 401-k, free coffee!

    Cons

    Too demanding, management too intense and overbearing, it's just coffee after all. Customers are conditioned to treat employees poorly.


  4. "Benefits"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starbucks part-time (More than a year)

    Pros

    They offer great benefits even to part-time partners.

    Cons

    The biggest con would be under staffing.


  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Hudson, OH
    Former Employee - Shift Supervisor in Hudson, OH
    Recommends

    I worked at Starbucks full-time (More than 3 years)

    Pros

    Corporate that cares, great benefits, flexible hours

    Cons

    Takes too long to get promoted, hard to get rid of bad employees


  6. "Very positive and enjoyable workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista
    Former Employee - Barista
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starbucks part-time

    Pros

    It depends on your store's location, but the tips are always a nice plus. I really enjoyed working with most of my coworkers and my store manager created a high-energy, positive environment that led to strong team work.

    Cons

    The customers can be VERY particular about how they like their drinks made. These individuals are often regulars, all you can do is memorize their regular order as fast as you can.

    Advice to Management

    Management could improve a bit by remembering to give breaks to their employees.


  7. "Starbucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Memphis, TN
    Former Employee - Barista - Starbucks in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks full-time (Less than a year)

    Pros

    Starbucks is a family oriented friendly shop.

    Cons

    May get addicted to great customer service.

  8. "Starbucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time

    Pros

    Great benefits and company culture

    Cons

    large bureaucratic processes to get things accomplished, a lot like other large companies


  9. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Great benefits, great perks, scholarships, and good pay

    Cons

    Some managers were young and had no clue what their job was


  10. Helpful (2)

    "Perfect place to build confidence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Seattle, WA
    Former Employee - Barista in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks (More than a year)

    Pros

    Spotify and coffee helped me through college, small wins every day leaked into everyday life, and over the holidays customers might sneak a gift to you.

    Cons

    Never anything with my coworkers. They were all perfect. All problems came fro higher up. Some promotional receipts wasted paper and annoyed customers. Sometimes they try to implement new policies (like a to-do card system with too much overhead) that make you realize that the people who made them have never worked a retail job in their lives.

    Advice to Management

    My store suffered major backlash from competition in a newly opened neighboring coffee shop, putting my manager under major stress to speed up sales while still connecting with customers. We were losing revenue and work hours... but here's the thing... our competition was a newly built Starbucks. Stop punishing your partners with decisions that YOU made. That's a trend that happened much more often than it needed to.


Showing 14,744 of 14,844 reviews
Reset Filters