Starbucks Reviews | Glassdoor

Starbucks Reviews

Updated August 22, 2017
14,764 reviews

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14,764 Employee Reviews

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Pros
  • Starbucks offers a wicked comprehensive benefits plan to part time employees (who work (in 1034 reviews)

  • Free pound of coffee every week (in 519 reviews)

Cons
  • As a supervisor it can be difficult to have any semblance of a work-life balance (in 322 reviews)

  • If you are working in a retail store it is a fast paced environment which can eventually take a toll (in 405 reviews)

More Pros and Cons

  1. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Orlando, FL
    Current Employee - Barista - Starbucks in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than 5 years)

    Pros

    Great company in general. I've been working there for 5 years and in that time have moved to different states 3 times, each time there's a job waiting for me on the other end. Knowing I'm able to go literally anywhere and have a job is really comforting. As long as you leave on good terms with Starbucks they will bend over backwards to rehire you if you need to go back. The environment is fun! The pay isn't great, about 9 bucks plus "tips" which are usually about 50 cents to a dollar an hour depending on what store you work at, but the perks are awesome! Free drinks, free food, free coffee for home, flexible schedules. It's great! The free drinks and food I got working there literally kept me alive during college lol that junk is expensive.

    Cons

    They are extremely stingy with raises. Unless you become a shift you'll likely only get one raise a year- in January, and it's only about 25 cents in my area (FL). They do schedules for 3 weeks out which I personally don't like but that's just preference I guess.

    Advice to Management

    Pay your employees better, we work extremely hard for you. One raise a year is not enough. I apprentice how easy they make it for hard working employees to move up to shifts, but not everyone has the schedule that allows for that despite going above and beyond.


  2. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Overland Park, KS
    Current Employee - Shift Supervisor in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than 3 years)

    Pros

    Enjoy working here, great boss.

    Cons

    Pay is not based on performance. 4 year trainers are getting paid 10 cents more than brand new hires.

  3. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Westminster, MD
    Current Employee - Barista - Starbucks in Westminster, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Starbucks part-time (More than a year)

    Pros

    Great team, great benefits, flexible

    Cons

    Busy, hectic, and poor management

    Advice to Management

    Schedule more people


  4. "Okay College-Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Grand Rapids, MI
    Current Employee - Shift Supervisor in Grand Rapids, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Starbucks part-time (More than 3 years)

    Pros

    Great benefits, stocks, 401-k, free coffee!

    Cons

    Too demanding, management too intense and overbearing, it's just coffee after all. Customers are conditioned to treat employees poorly.


  5. "Benefits"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starbucks part-time (More than a year)

    Pros

    They offer great benefits even to part-time partners.

    Cons

    The biggest con would be under staffing.


  6. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Great benefits, great perks, scholarships, and good pay

    Cons

    Some managers were young and had no clue what their job was


  7. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Hudson, OH
    Former Employee - Shift Supervisor in Hudson, OH
    Recommends

    I worked at Starbucks full-time (More than 3 years)

    Pros

    Corporate that cares, great benefits, flexible hours

    Cons

    Takes too long to get promoted, hard to get rid of bad employees

  8. "The life of a barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Volo, IL
    Current Employee - Barista in Volo, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Starbucks part-time (More than 8 years)

    Pros

    Great benefits, free coffee & meal every shift... fast paced & fun environment

    Cons

    On your feet all shift...


  9. "Very positive and enjoyable workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista
    Former Employee - Barista
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starbucks part-time

    Pros

    It depends on your store's location, but the tips are always a nice plus. I really enjoyed working with most of my coworkers and my store manager created a high-energy, positive environment that led to strong team work.

    Cons

    The customers can be VERY particular about how they like their drinks made. These individuals are often regulars, all you can do is memorize their regular order as fast as you can.

    Advice to Management

    Management could improve a bit by remembering to give breaks to their employees.


  10. "Starbucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Memphis, TN
    Former Employee - Barista - Starbucks in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks full-time (Less than a year)

    Pros

    Starbucks is a family oriented friendly shop.

    Cons

    May get addicted to great customer service.


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