Starbucks Reviews in San Francisco, CA | Glassdoor

Starbucks San Francisco Reviews

Updated January 25, 2017
273 reviews

Filter

Filter

San Francisco, CA Area

3.9
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
161 Ratings

273 Employee Reviews

Sort: Popular Rating Date

Pros
  • benefits for part-time employees (in 947 reviews)

  • A pound of coffee mark out every week (in 480 reviews)

Cons
  • Work-life balance can be challenging to maintain (in 299 reviews)

  • Cons for working for this company include early shift times and fast paced workdays (in 364 reviews)

More Pros and Cons

  1. "Loved it there."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fremont, CA
    Current Employee - Anonymous Employee in Fremont, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time (Less than a year)

    Pros

    Loved it there. Made friends. All coffee I could want

    Cons

    3 days testing for 4 week worth of training

    Advice to Management

    More time for training


  2. Helpful (1)

    "Barrista"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Starbucks (More than a year)

    Pros

    Quick paces job allowed early communicative and quick thinking skills to be attained in a relatively short time. Customers were consistent, sales were always up without the need to push and sell additional amounts. Flexible schedules and management team. Celebrated diversity and worked with employees rather than micro-managed employees.

    Cons

    Low pay and low opportunity for advancement.
    Rushed and fast environment leaves little time or opportunity to build or have meaningful conversation. Management turnover is high along with peer groups, results in loss of quality of product and atmosphere.

    Advice to Management

    Continue to work with all employees and work on developing the customer relational piece in preference to the sales piece. Continue to celebrate your employees and do your best to create a more enjoyable atmosphere.


  3. "Good Benefits, But Hard Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in San Bruno, CA
    Former Employee - Shift Supervisor in San Bruno, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    The people/co workers are great

    Cons

    The customers were trash for no reason. Working in a mall kiosk was hell.

    Advice to Management

    Stop being so stingy with labor. Having such a small staff really lowers morale. I hated my job toward the end of it.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Pretty gr8"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Belmont, CA
    Current Employee - Barista in Belmont, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Starbucks part-time (Less than a year)

    Pros

    High pay, opportunity for advancement, and good management. If you're interested in coffee learning how to make espresso (regardless of the fact that it is made with an automatic machine) it's a good fit as well.

    Cons

    Is high stress, around the holidays the store can get incredibly busy. Customers can be impatient, but overall I have no complaints there.


  6. "Starbucks Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in San Francisco, CA
    Current Employee - Store Manager in San Francisco, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than 10 years)

    Pros

    Good benefits as well as the ability to do your schedule.

    Cons

    There is starting to be too much politics involved. Felt detach to the job because of it.


  7. Helpful (1)

    "Shift supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Pleasanton, CA
    Current Employee - Shift Supervisor in Pleasanton, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than 3 years)

    Pros

    Great partners
    If you are super dedicated you can get promoted quickly
    Free coffee and tea
    Good for a first job.

    Cons

    As a shift you HAVE to work weekend. We are constantly getting harassed by customers because of price changes or other little things,Starbucks doesn't stand up for the baristas any more. I've been a partner for 3 years and in this span every great perk got stripped away or got cut down to the minimum.

    Advice to Management

    Stand up for your baristas! The behavior or most customers is appalling,we want your back.


  8. "Barista"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oakland, CA
    Former Employee - Anonymous Employee in Oakland, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starbucks part-time (Less than a year)

    Pros

    generally speaking, one of the better service jobs out there. I've worked at mcdonalds, sonic, walmart, etc.
    This was by far the best option.

    Cons

    Still a service job. You can only expect so much when you're being managed by people who don't even have HS diplomas.


  9. "barista"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in San Francisco, CA
    Current Employee - Barista in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Starbucks part-time (More than a year)

    Pros

    Super flexible and great benefits

    Cons

    Customers are very rude.


  10. "Barista"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contract Driver in San Francisco, CA
    Former Employee - Contract Driver in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Starbucks part-time (More than a year)

    Pros

    Excellent benefits. Cheap health insurance. Good crowd of people to work with. Fun all around job to do for a season or while juggling school.

    Cons

    Worst staffing I've come across. Finding someone to cover a shift or having enough people during a time of day was extremely problematic. Can wear you out in a short period of time.

    Advice to Management

    Work on training your supervisors and managers to allot the right amount of floor team members for a shift. Make it easy to plan out a climb up the ladder to higher positions where people might want to stay.


  11. "great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in San Francisco, CA
    Current Employee - Shift Supervisor in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    their benefits are great compare to other bigger companies

    Cons

    lately i heard they've been cutting labor



Showing 273 of 12,983 reviews
Reset Filters