Starbucks Reviews in San Francisco, CA | Glassdoor

Starbucks San Francisco Reviews

Updated September 9, 2017
290 reviews

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San Francisco, CA Area

4.0
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Starbucks President & CEO Kevin Johnson
Kevin Johnson
6 Ratings

290 Employee Reviews

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Pros
  • Starbucks offers a wicked comprehensive benefits plan to part time employees (who work (in 1051 reviews)

  • Free pound of coffee every week (in 526 reviews)

Cons
  • As a supervisor it can be difficult to have any semblance of a work-life balance (in 330 reviews)

  • Fast paced stressful rude customers (in 424 reviews)

More Pros and Cons

  1. "It's a great place as a stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in San Carlos, CA
    Current Employee - Shift Supervisor in San Carlos, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Starbucks part-time (More than a year)

    Pros

    Conforms to your availability perfectly
    Pays for school through ASU Online
    Fun team
    Free drinks during your shifts and most people will give you free drinks all the time

    Cons

    Barista mistakes are blamed on the shifts
    Shifts forced to take on more work than they should
    Stressful AF
    Bad employees given too many chances due to being low staffed

    Advice to Management

    Hold everyone accountable, not just the shift supervisors


  2. "Very fun, great sense of community, fast-paced, exhausting, but ultimately very rewarding for a customer service job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in San Rafael, CA
    Current Employee - Barista in San Rafael, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time (More than a year)

    Pros

    There's ALWAYS something to do at work, which means you never get bored. Employees, or "partners", are given a lot of freedom to have fun on the job while still remaining professional. One free food item per shift and unlimited free drinks per shift, as well as a 30% discount and a free coffee bean markout per week. Great customers and great coworkers!

    Cons

    Although I said customers are great, they can also be really really horrible, and usually if they demand something ridiculous we need to satisfy their every request, and upper management and corporate ALWAYS take the side of the customer and rarely ever defend their employees, which sucks.

  3. "Good company to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in San Francisco, CA
    Former Employee - Barista - Starbucks in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks (More than a year)

    Pros

    Offer great benefits and packages
    Free drinks
    Good job to start as 1st job

    Cons

    Customers
    Not a pricess job
    Shifts can be difficult to work with

    Advice to Management

    Be more fair
    Better management system


  4. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Walnut Creek, CA
    Former Employee - Intern in Walnut Creek, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Starbucks (More than a year)

    Pros

    Enjoyable environment
    Good hot chocolate

    Cons

    There is a Poor allocation of resources

    Advice to Management

    more hot chocolate


  5. "Starbucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associaate in Danville, CA
    Former Employee - Sales Associaate in Danville, CA
    Recommends

    I worked at Starbucks part-time (More than a year)

    Pros

    Food, good employees, coffee, benefits

    Cons

    Pay could be higher

    Advice to Management

    Make min wage higher


  6. "Ast. Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ast Manager in Richmond, CA
    Current Employee - Ast Manager in Richmond, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than 3 years)

    Pros

    Flexible work hours, ability to create your own schedule

    Cons

    the human body is not supposed to be up at 3am


  7. "Good first job for anyone."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in San Francisco, CA
    Former Employee - Barista in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks part-time (More than a year)

    Pros

    Positive vibes, happy costumers, great coworkers.

    Cons

    Rushing, rude costumers, rude coworkers, short staffed.

    Advice to Management

    Take some time to listen to the employees.

  8. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in San Francisco, CA
    Current Employee - Barista - Starbucks in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than a year)

    Pros

    I love making drinks and see customer's satisfactions.

    Cons

    Having to make complicated drinks.

    Advice to Management

    I only want to work for part time.


  9. "Pays the Bills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in San Francisco, CA
    Current Employee - Shift Supervisor in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Starbucks full-time (More than 3 years)

    Pros

    Close-knit group of workers who really care about one another and support one another

    Cons

    Upper management sees us as (literal) numbers and not individuals. Culture in San Francisco can be toxic due to the high volume.

    Advice to Management

    Upper management out of touch with partners.


  10. "Good team environment and personal development."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Bay Point, CA
    Current Employee - Barista in Bay Point, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Starbucks part-time (More than 3 years)

    Pros

    Team, benefits, great manager, consistent schedules, flexibility with school work life, some nice customers, always something to do, opportunities for growth in company

    Cons

    Complicated orders, constantly busy, some rude customers, very little wage increases, benefits are expensive, a lot of turn around with employees

    Advice to Management

    Talk with your team more


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