Starbucks Reviews in San Jose, CA | Glassdoor

Starbucks San Jose Reviews

Updated October 9, 2017
139 reviews

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San Jose, CA Area

3.6
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Starbucks President & CEO Kevin Johnson
Kevin Johnson
4 Ratings

139 Employee Reviews

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Pros
  • Starbucks offers a wicked comprehensive benefits plan to part time employees (who work (in 1069 reviews)

  • Free pound of coffee every week (in 540 reviews)

Cons
  • As a supervisor it can be difficult to have any semblance of a work-life balance (in 334 reviews)

  • Fast paced stressful rude customers (in 437 reviews)

More Pros and Cons

  1. "Very Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in San Jose, CA
    Current Employee - Barista in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time (More than a year)

    Pros

    Do I even have to say it?

    Cons

    Might want higher pay or more time off?

    Advice to Management

    Keep doing what you're doing!


  2. "Starbucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Mountain View, CA
    Current Employee - Shift Supervisor in Mountain View, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than 8 years)

    Pros

    Fast paced, fun people, can move up to lower management

    Cons

    Not enough staff on the floor at all times. Younger workers mean a lack of profesionalism at times.

  3. "great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Barista in Santa Clara, CA
    Current Employee - Cashier/Barista in Santa Clara, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Starbucks full-time (More than a year)

    Pros

    -works around your schedule
    -great maternity leave benefits

    Cons

    -each manager is different, some more difficult than others
    -some customers can be really rude


  4. "loved it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Mountain View, CA
    Former Employee - Barista in Mountain View, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks full-time (More than a year)

    Pros

    i loved working at starbucks

    Cons

    the manager sexually haressed me when i was 16

    Advice to Management

    dont let something like that happen again


  5. "Shift Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Santa Clara, CA
    Former Employee - Shift Supervisor in Santa Clara, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Starbucks full-time (More than 5 years)

    Pros

    Great Benefits, flexible schedules, decent environment

    Cons

    pay rate is abysmal, frantic pace, expects a lot from so little.

    Advice to Management

    Spread things out even more.


  6. "Fun work atmosphere! I love that my job can help make someone's day brighter."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Barista in Milpitas, CA
    Current Employee - Barista in Milpitas, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Starbucks part-time (More than 3 years)

    Pros

    Great benefits, Free college education, Tips, Stock options, Fun working environment, Meet great people and ability to make lifelong friends!

    Cons

    If you are a heavy sleeper do not schedule yourself as an opener! If someone doesn't show up, it throws off everyone else's schedule and our coverage for the day. We might have a rush of customers and not enough people to handle it, leaving customers very angry because of long wait times. Also when your manager doesn't follow through with proper training of staff.

    Advice to Management

    Training training training!!!


  7. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Morgan Hill, CA
    Former Employee - Barista - Starbucks in Morgan Hill, CA
    Recommends
    Positive Outlook

    I worked at Starbucks (More than a year)

    Pros

    I loved everything about working here as a barista, it's been three years and I still encourage people to apply! If the team you work with is fun then you never really feel like you're working. Your coworkers become family and your regular customers become friends! I encourage people from all walks of life to experience what is really is to be a partner! Love, a former partner.

    Cons

    Opening can be rough, I would have to be there at 3:30am most days. All store hours differ though, so check your particular store. Also, being open on major holidays is a drag.

  8. "understaffed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Mountain View, CA
    Former Employee - Barista in Mountain View, CA
    Positive Outlook
    No opinion of CEO

    I worked at Starbucks part-time (Less than a year)

    Pros

    there were a lot of good benefits and discounts. 30% off everything and free drinks during your shift and we received weekly tips

    Cons

    the stores in my area were always understaffed and management never made an effort to hire new partners

    the shift leaders as well were very condescending when you're new and expect you to learn everything very quickly


  9. "review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Santa Clara, CA
    Current Employee - Shift Supervisor in Santa Clara, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Starbucks full-time (More than a year)

    Pros

    free coffee and other stuff

    Cons

    lots of work and stuff

    Advice to Management

    needs to have more staffing


  10. "Two districts and two environments"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Cupertino, CA
    Former Employee - Barista - Starbucks in Cupertino, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starbucks part-time (More than 3 years)

    Pros

    The general direction of the company and the way it treats its employees on paper is excellent. This direction, if taken to heart, can create a very helpful and constructive atmosphere.

    Cons

    Encountered a district manager who enforced the rules they felt like enforcing, which created an antagonistic and lonely work environment.

    Advice to Management

    Hire better people as district managers, seriously interview your baristas about their district managers. Do a better job of vetting the district managers since they color the attitudes of 10 of your stores at a time.


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