Starbucks Reviews in San Jose, CA | Glassdoor

Starbucks San Jose Reviews

Updated February 21, 2017
124 reviews

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San Jose, CA Area

3.7
Star Star Star Star Star
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Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
65 Ratings

124 Employee Reviews

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Pros
Cons
  • Work-life balance can be challenging to maintain (in 299 reviews)

  • It is a fast-paced environment, can occasionally be stressful (in 371 reviews)

More Pros and Cons

  1. "Particular location - mgr great, trn awesome, overall great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Milpitas, CA
    Former Employee - Anonymous Employee in Milpitas, CA
    Recommends

    I worked at Starbucks part-time

    Pros

    Their training model is very well planned out and can be completed by anyone coming onboard. It really gives you the tools to be successful in the company. They make you feel important and they take your input. This manager was great with working with people.

    Cons

    The dress code was a little to stringent at the time but it has lighten up a lot since!


  2. "Great environment!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in San Jose, CA
    Former Employee - Shift Supervisor in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, great coworkers, and the best customers!
    Felt like i was being paid to hang out with friends everyday.

    Cons

    At times coverage would be a little short, but i enjoyed the challenge. Starbucks is always open, so expect to work holidays.


  3. "Good Job"

    Star Star Star Star Star
    Former Employee - Barista - Starbucks in San Jose, CA
    Former Employee - Barista - Starbucks in San Jose, CA

    I worked at Starbucks (Less than a year)

    Pros

    Had a lot of great benefits and room to grow.

    Cons

    Managers take favouritism and partners trash talk because some want to move up.

    Advice to Management

    Make sure managers are well trained and seek people who are willing to help their team grow.


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  5. "Great company who cares about their partners"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Santa Clara, CA
    Former Employee - Barista - Starbucks in Santa Clara, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starbucks part-time (More than a year)

    Pros

    Cares about their partners! So many perks such as meal mark-outs, free drinks before, during and after your shift (discounts when you aren't working) and free spotify! Also made lasting friendships with the partners I worked with!

    Cons

    Because Starbucks is a very popular chain, it may get very busy during certain hours of the day.


  6. "Great Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in San Jose, CA
    Former Employee - Barista in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks part-time (More than a year)

    Pros

    Many benefits included in being a Starbucks employee. Hours are very flexible and the teams are usually very friendly. The pace is fast but it is rewarding. Expect to work as a cashier or barista any given day.

    Cons

    Customers can be very rude or creepy. If you are having a slow day, expect to do busy work. Nothing out of the ordinary for a retail store.

    Advice to Management

    Listen to the employees. Often times they may see things that you do not in terms of efficiency.


  7. "Good short term"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in San Jose, CA
    Former Employee - Barista - Starbucks in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Starbucks part-time (Less than a year)

    Pros

    Very fun, fast-paced environment, free coffee while working and discounted when not working. Benefits and 401(k). Easy to leave work at work and not have it on my brain all hours of the day.

    Cons

    In my store the majority of the people that came in were regulars and those were the people I disliked serving. They were rude, pretentious, and expected to be treated as royalty. Dude, you're buying low quality over-priced coffee.
    Impossible for full-time as a barista (non-shift)

    Advice to Management

    Be honest with hours during interview. I was promised 40 and was lucky to get 30 per week.


  8. "Good student Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Milpitas, CA
    Former Employee - Barista - Starbucks in Milpitas, CA
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Health, dental, and vision care

    Cons

    Low wages. Always understaffed even during busy periods. High turnover rate.

    Advice to Management

    Focus more on personal employee to customer relations rather than forcing every experience to be the same.


  9. "Shift Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in San Jose, CA
    Current Employee - Shift Supervisor in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks (More than 3 years)

    Pros

    Excellent benefits, strong company morale, great work environment

    Cons

    Decent pay, schedule isn't set


  10. "Shift Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Campbell, CA
    Current Employee - Shift Supervisor in Campbell, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time (More than a year)

    Pros

    Making moments right for customers

    Cons

    Dealing with upset customers and partners


  11. "Not great."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Mountain View, CA
    Former Employee - Store Manager in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Starbucks full-time (Less than a year)

    Pros

    Client interaction is the only good thing this company has to offer.

    Cons

    Understaffed constantly. Lack of leadership. Lack of accountability. Too much work for such little pay.

    Advice to Management

    Pay your partners more. They will stay longer than two weeks.



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