Starbucks Reviews in Seattle, WA | Glassdoor

Starbucks Seattle Reviews

Updated June 27, 2017
787 reviews

Filter

Filter

Seattle, WA Area

3.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Starbucks President & CEO Kevin Johnson
Kevin Johnson
14 Ratings

787 Employee Reviews

Sort: Popular Rating Date

Pros
  • Starbucks offers a wicked comprehensive benefits plan to part time employees (who work (in 1011 reviews)

  • free pound of coffee or box of tea every week (in 503 reviews)

Cons
  • As a supervisor it can be difficult to have any semblance of a work-life balance (in 317 reviews)

  • If you are working in a retail store it is a fast paced environment which can eventually take a toll (in 398 reviews)

More Pros and Cons

  1. "Barista- Seattle WA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Seattle, WA
    Current Employee - Barista - Starbucks in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than a year)

    Pros

    Despite Starbucks getting a bad reputation for its labor forecasting and what not, I love working here! Benefits, great coworkers, and so much potential lies here. You can really go anywhere if you put your mind to it.

    Cons

    Understaffed at times, poor management sometimes at the store level. I've had a great manager and a very poor one that I honestly don't know how she hasn't been fired yet.

    Advice to Management

    Labor could improve and the fun drinks are great and all but communicate better to your store teams about certain things and allow managers to schedule for it. And stop underestimating the popularity of limited beverages! We always run out of what people seem to want.


  2. Helpful (1)

    "Great Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Seattle, WA
    Former Employee - Shift Supervisor in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks full-time (More than 3 years)

    Pros

    Flexible hours, Great benefits, my boss was amazing, and co-workers were really supportive.

    Cons

    Sometimes you have to work at 4 am, Holiday hours can be quite exhausting.

    Advice to Management

    I have worked at 7 stores over the span of several years, And the stores I stayed in longest are where the managers were really supportive. And knew how to address issues to the employees in a non frustrated manner. I've had a manager that was so rude, I transferred almost immediately. Not every store is created equal.

  3. "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Seattle, WA
    Current Employee - Supervisor in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Starbucks full-time (Less than a year)

    Pros

    Nice company, good working place

    Cons

    Never had weekend off. Overnight shop


  4. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than 10 years)

    Pros

    Customer focused. Socially conscious organization. Growing business leads to significant opportunities for personal/professional growth.

    Cons

    Prioritization for projects is a challenge. Decision ownership is unclear.

    Advice to Management

    Focus on the projects/initiatives that move the business forward. Address the opportunities to continue to improve cultural challenges.


  5. "Shift Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista, Shift Supervisor in Bonney Lake, WA
    Former Employee - Barista, Shift Supervisor in Bonney Lake, WA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Starbucks full-time (More than 8 years)

    Pros

    college benefits if you do not have a degree. If you have one they will not pay for additional credits.

    Cons

    They are so concerned about cutting labor costs that the work environment is frantic, stressful, and overwhelming. It did not used to be like that.


  6. "Great Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Silverdale, WA
    Former Employee - Barista - Starbucks in Silverdale, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Starbucks part-time (More than 3 years)

    Pros

    Flexible Hours
    Great Benefits even for Part Time
    Love the former CEO: Howard Shultz is a super great dude
    All training done on site
    Upward Mobility
    Free Drinks! And all kinds of special discounts for employees!

    Cons

    Working at a Drive Thru, it's really hard to maintain the level of customer satisfaction that a lot of managers seem to be focused on while also keeping drive thru times down. If you have a manager who is more focused on times and profits than anything else, this job can be really stressful.
    But I worked predominately at a cafe location and I loved it.

    Advice to Management

    For the most part, I loved working with this company, but I recognized when I covered shifts at other locations that this was largely because I had a fantastic manager.
    When the management gets too focused on the numbers, it's super difficult for the staff. The biggest reason Starbucks is so beloved is because of it's rapport with walk-in customers. Don't sacrifice that for drive -in times.


  7. "The best"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Seattle, WA
    Former Employee - Supervisor in Seattle, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Starbucks part-time (More than 8 years)

    Pros

    Fast paced, competitive pay, benefits out the wazoo, keeps coffee habit cheap

    Cons

    3am comes early, some customers be cray

  8. "World class experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager Starbucks in Seattle, WA
    Current Employee - Store Manager Starbucks in Seattle, WA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Starbucks full-time (More than 10 years)

    Pros

    Benefits are wonderful, customer interaction is exceptional. Business and personal growth is great with the right leadership.
    Manager wages and up are according to work ethic

    Cons

    If you do not live in a large market, the chances of getting promoted close to home are limited. a lot of pressure and budget cuts happen close the closing of each quarter sacrificing store level challenges only to report good profit at stock holders meetings. Very little support to Store Managers

    Advice to Management

    Have strong leadership courage and consistent follow up to provide a great team and reputation


  9. "Great Employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Systems Analyst in Seattle, WA
    Current Employee - Lead Systems Analyst in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks (More than 5 years)

    Pros

    Coffee, benefits, leadership, coworkers. You can feel good about working at a place that prioritizes health care, education and other employee benefits.

    Cons

    Lots of direction changes from leadership, a very quarter by quarter company. Some quarters are better than others, of course.


  10. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager/Project Manager in Seattle, WA
    Current Employee - Store Manager/Project Manager in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Starbucks full-time (More than a year)

    Pros

    Undeniably great benefits. Very strong company stability.

    Cons

    Cons are personal, and not relevant. Depends on the individual.


Showing 787 of 14,267 reviews
Reset Filters