Starbucks Reviews in Texas | Glassdoor

Starbucks Texas Reviews

Updated August 18, 2017
680 reviews

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3.7
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Starbucks President & CEO Kevin Johnson
Kevin Johnson
18 Ratings

680 Employee Reviews

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Pros
  • Starbucks offers a wicked comprehensive benefits plan to part time employees (who work (in 1034 reviews)

  • Free pound of coffee every week (in 519 reviews)

Cons
  • As a supervisor it can be difficult to have any semblance of a work-life balance (in 322 reviews)

  • If you are working in a retail store it is a fast paced environment which can eventually take a toll (in 405 reviews)

More Pros and Cons

  1. Helpful (2)

    "Lack Luster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Houston, TX
    Current Employee - Store Manager in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Starbucks full-time (More than 3 years)

    Pros

    Great benefits, flexible scheduling. Great coffee.

    Cons

    Poor pay/work ratio. Demanding expectation. No work-life balance. Poor training. One store fits all scenarios/expectations. All the time we're told it's "our business, own it" yet the parameters are set to accommodate all store types yet this is not accurately functional.

    Advice to Management

    Reevaluate pay scale to benefits and the training program time frame/materials.


  2. "Starbucks Management Issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Lubbock, TX
    Current Employee - Barista - Starbucks in Lubbock, TX
    Recommends
    Positive Outlook

    I have been working at Starbucks full-time (More than a year)

    Pros

    I definitely enjoy the majority of the partners at my store. I've built friendships that will last a life time. Benefits are nice when used.

    Cons

    Management solely cares about what works for them without considering the needs of their partners. They jip you and work you less when you need more and work you more when you need less. A lot of managers could care less about the stability and environment of their stores and how each person works together. Favoritism is a large problem as well as inappropriate relations amongst management and their partners. Having set dates to sign up for benefits is inconvenient.

    Advice to Management

    Be considerate of your partners. Actually listen to your partners, their wants, their concerns and understand it from multiple views. Management sets the tone of each shift, their partners attitudes and motivation to get things done so it's important to set a good example with reasonable expectations and responsibilities according to the Starbucks Standards. Appreciate and value your partners, get to know them on an appropriate level to understand them better. Coach them according to how they best receive information and learn. Make sure that partners understand their roles and positions, whether that be as shifts, baristas, trainers, asm's, etc. Also in the different play positions as well. Just take care of your partners to the best of your ability and make them know you are doing your best to give them what they want and working with them for things they don't want. It's all about communication and understanding.

  3. "Can Be Fun But Forget About Work/Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Austin, TX
    Former Employee - Assistant Store Manager in Austin, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Starbucks full-time (Less than a year)

    Pros

    Diverse company, always busy, free caffeine and meals*, free weekly mark out, holiday pay, good music, tips if you are hourly

    Cons

    Payroll is horrible, customers are allowed to be jerks (do not NOT let them escalate or you will regret it regardless if it's not your fault), DMs spin everything into it being your fault,

    Advice to Management

    The barista pay is well below what it should be. Not everyone cares about the free meals as a perk. That $6 meal you brag about is not seen as a benefit. Everyone knows it's just a way of putting a happy face on a lost sale opportunity. Barista turnover is because of this.


  4. "A great beginners job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Houston, TX
    Current Employee - Shift Supervisor in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Starbucks full-time (More than 8 years)

    Pros

    The partners are amazing, they become family. A good way to grow "out of your shell" if you're a quiet person. Supportive network if you are a hard worker.

    Cons

    They expect a lot of personal loyalty and going above and beyond for the low wages and hard physical labor. The higher people are promoted, the more beaten down they are. Some kind of psychological stress.

    Advice to Management

    My advice is not to the management, but to whomever decides cutting labor while increasing workload was going to make happy cheerful baristas. We are so close because we're all so beaten down from corporate everyday, but trying to make the best of things.


  5. "Eh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Abilene, TX
    Former Employee - Barista - Starbucks in Abilene, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks part-time (More than a year)

    Pros

    Great benefits, free drinks, great company standards and training

    Cons

    Management at the store needs a lot of work, shipments came in at random making for very unahppy customers

    Advice to Management

    Learn to run a store


  6. "Latte factory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Houston, TX
    Former Employee - Supervisor in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Starbucks full-time (More than 5 years)

    Pros

    Health insurance and other benefits such as tuition reimbursement. Flexible hours

    Cons

    High pace labor, low pay rate, high stress, rude customers

    Advice to Management

    Stand up for employees faced with unreasonable customers


  7. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Saginaw, TX
    Current Employee - Barista in Saginaw, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time (More than a year)

    Pros

    Great company that genuinely cares about its partners. Offers amazing benefits for even part time employees. Offers tuition reimbursement with no requirement to stay on with the company after you get your degree

    Cons

    Honestly not to many cons with Starbucks. All I can really say is maybe increase base pay some and stop cutting hours so much.

  8. "Shift Leader Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Shift Leader in San Antonio, TX
    Current Employee - Shift Leader in San Antonio, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Starbucks full-time (More than a year)

    Pros

    Great benefits when it comes to insurance and free coffee

    Cons

    high stress level if you work for a high volume store


  9. "I'm so excited to finally be a partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Fort Worth, TX
    Current Employee - Assistant Store Manager in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (Less than a year)

    Pros

    Just started, everyone seems great

    Cons

    None so far! Everything seems great!


  10. "barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Houston, TX
    Former Employee - Barista in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starbucks part-time (More than a year)

    Pros

    Great environment, loved the managers

    Cons

    were not flexible with schedule


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