Starbucks Reviews in Washington, DC | Glassdoor

Starbucks Washington DC Reviews

Updated August 12, 2017
241 reviews

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Washington, DC Area

4.0
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Starbucks President & CEO Kevin Johnson
Kevin Johnson
6 Ratings

241 Employee Reviews

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Pros
  • Starbucks offers a wicked comprehensive benefits plan to part time employees (who work (in 1034 reviews)

  • Free pound of coffee every week (in 519 reviews)

Cons
  • As a supervisor it can be difficult to have any semblance of a work-life balance (in 322 reviews)

  • If you are working in a retail store it is a fast paced environment which can eventually take a toll (in 405 reviews)

More Pros and Cons

  1. "Shift supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Fredericksburg, VA
    Current Employee - Shift Supervisor in Fredericksburg, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than 3 years)

    Pros

    I love everything starbucks as a company has to offer and stands for. Such a great company to work for, the benefits are amazing & the pay is great.

    Cons

    None really. Sometimes hours go down but that's to be expected.

    Advice to Management

    None.


  2. "positive environment, great management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista Trainer in College Park, MD
    Current Employee - Barista Trainer in College Park, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time (More than a year)

    Pros

    super flexible w scheduling which has been great while i'm in school. discount can be used @ any (corporate owned) location which is pretty sweet. most of my coworkers are finishing their undergrad or graduate degrees, so work ethic is pretty strong across the board. being able to transfer locations if you move is another bonus.

    Cons

    nothing really comes to mind.

  3. "Stressful and not worth the pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Bowie, MD
    Current Employee - Barista in Bowie, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Starbucks full-time (More than 3 years)

    Pros

    Free drink, good customers, and some creativity

    Cons

    It's the same thing over and over again. Customers can be really snobby. The company to some extent promotes snobbery and reward the bad behavior of customers. Management can be ruthless and it can be a cut throat place to work.

    Advice to Management

    Take a chill pill and treat your workers like adults. All of them!


  4. "good benefits, good pay, super corporate attitue"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Silver Spring, MD
    Former Employee - Shift Supervisor in Silver Spring, MD

    I worked at Starbucks part-time (More than 5 years)

    Pros

    starting pay above minimum wage, usually great co-workers, really awesome benefits

    Cons

    a bad manager can make this job a stressful nightmare. customers are ALWAYS right, even when they clearly are not. corporate attitude towards addressing concerns (emails and phone calls through many people, often takes weeks or months to address concerns, customers can literally lie to corporate and get free drinks out of it,)

    Advice to Management

    just, care about your baristas like they're people too. find successful ways to address customer concerns without humiliating baristas.


  5. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Washington, DC
    Former Employee - Cashier in Washington, DC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Starbucks full-time (More than a year)

    Pros

    I am really got attending people up front i worked as a cashier for a couple of weeks and it was really easy i liked it alot and i know how to work everything.

    Cons

    At my old job they made me do alot of work and the place i worked at will always be long lines of people and I was the only cashier


  6. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Washington, DC
    Former Employee - Barista in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starbucks part-time (Less than a year)

    Pros

    Starbucks offers great benefits for being a minimum wage job. Lots of daily and monthly perks compared to smaller coffee shops. The partnership with ASU is especially nice for those who want to continue their education.

    Cons

    It can be a little corporate. However if you work in the right location with the right manger, your store can become a little community for the people living around you.

    Advice to Management

    Stick to quality. Don't pump out drinks and food for profit, people appreciate friendly employees. It makes customers and employees happier.


  7. "BEST COMPANY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Barista in Ashburn, VA
    Former Employee - Cashier/Barista in Ashburn, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks full-time (Less than a year)

    Pros

    You get to really know the menu, work for a company you are proud of, make a difference and be taken care of. plus FREE COFFEE!

    Cons

    no cons at all in my opinion. early hours but it is so cozy!

    Advice to Management

    keep the coworkers feelin like family. do out of work activities

  8. "VERY corporate, strict but fun!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Fairfax, VA
    Former Employee - Barista in Fairfax, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Starbucks part-time (More than a year)

    Pros

    Being a barista is generally enjoyable as it is not terribly hard nor ever boring

    Cons

    The corporate requires all stores to play the same soundtrack all month or so which can be tiresome working the silent overnight shift

    Advice to Management

    More choice in music


  9. "Starbucks manger"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington, VA
    Current Employee - Anonymous Employee in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time

    Pros

    Great hours ,pay,benefits , mangment

    Cons

    Customers Can be interesting at times but it comes with the job

    Advice to Management

    Keep developing


  10. "barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Silver Spring, MD
    Current Employee - Barista in Silver Spring, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time (More than a year)

    Pros

    discount coffee, meeting new people

    Cons

    annoying high maintenance customers, annoying drinks


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