Starbucks Reviews in Washington, DC | Glassdoor

Starbucks Washington DC Reviews

Updated July 17, 2017
91 reviews

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Washington, DC Area

4.0
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Starbucks President & CEO Kevin Johnson
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91 Employee Reviews

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Pros
  • Starbucks offers a wicked comprehensive benefits plan to part time employees (who work (in 1026 reviews)

  • Free pound of coffee every week (in 514 reviews)

Cons
More Pros and Cons

  1. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Washington, DC
    Former Employee - Barista in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starbucks part-time (Less than a year)

    Pros

    Starbucks offers great benefits for being a minimum wage job. Lots of daily and monthly perks compared to smaller coffee shops. The partnership with ASU is especially nice for those who want to continue their education.

    Cons

    It can be a little corporate. However if you work in the right location with the right manger, your store can become a little community for the people living around you.

    Advice to Management

    Stick to quality. Don't pump out drinks and food for profit, people appreciate friendly employees. It makes customers and employees happier.


  2. "barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Silver Spring, MD
    Current Employee - Barista in Silver Spring, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time (More than a year)

    Pros

    discount coffee, meeting new people

    Cons

    annoying high maintenance customers, annoying drinks

  3. "Good Perks for a Student Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Fairfax, VA
    Current Employee - Shift Supervisor in Fairfax, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time (More than 3 years)

    Pros

    Competitive pay, free Spotify, health benefits, free coffee

    Cons

    Occasionally bad scheduling, mismanagement, rude customers

    Advice to Management

    Make sure employees are working 24 hours minimum for health coverage


  4. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Starbucks Store Manager in Washington, DC
    Former Employee - Starbucks Store Manager in Washington, DC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Starbucks full-time (More than 5 years)

    Pros

    This company gives Great benefits and great pay. There's a lot of discounts for working with this company. They also have a lot of locations to work for as well

    Cons

    Like any other company falling into clicks can happen and I say stay away not very good if you need to relocate

    Advice to Management

    Stick to rules and don't fall into clicks


  5. "Pretty Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Washington, DC
    Former Employee - Barista - Starbucks in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starbucks part-time (More than a year)

    Pros

    + Being a barista is fun
    + Very warm, welcoming staff
    + Flexible hours

    Cons

    + Pay could be better

    Advice to Management

    More pay!


  6. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks full-time (More than 8 years)

    Pros

    Always something to do. Energetic atmosphere. Fun customers for the most part. Some people I met at Starbucks are friends for life.

    Cons

    Rotating door of upper management. Shifting and ever-evolving set of expectations. Hours can be extremely tough, especially if you're not a morning person.

    Advice to Management

    Promote more from within. Stick to core values, continue to build a positive atmosphere for all of your employees.


  7. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Fairfax, VA
    Current Employee - Barista in Fairfax, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits for part-time, flexible work hours

    Cons

    It can be a stressful work environment, especially need to be quick at multitasking

  8. "Shift Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Alexandria, VA
    Former Employee - Shift Supervisor in Alexandria, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Starbucks part-time (More than 3 years)

    Pros

    I feel that all things being equal Starbucks aims to treat its employees relatively well, has health benefits, stock options, and opportunities to move upward if you are able and willing to put in the time and get things accomplished.

    Cons

    Schedule management is tough and getting 40 hours can be tough when going into overtime is not generally allowed. Promotion to Shift Manager is feasible, but store Managers often seem to be outside hires regardless of what is theoretically possible.

    Advice to Management

    Be more realistic in the fad of the moment and in terms of what employees can actually accomplish. Adding more and more lists to fill out and things to do doesn't help with the customer experience or make the store any cleaner. Instead, work to support the employee buy-in to the space that Starbucks is trying to create.


  9. "Starbucks Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Benefits, Free Beverages, Food markouts.

    Cons

    Not enough hours, Not realy enough cons. everything was good


  10. "Shift Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Manassas, VA
    Current Employee - Shift Supervisor in Manassas, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great company that really respects their workers. They do listen. Great flexibility for college students. Awesome environment if you bond with your coworkers/customers. Also incredible benefits for part time workers (min 20 hrs/week)

    Cons

    Pay, store managers can be difficult to work for, ECOSURE, nothing much else.

    Advice to Management

    Better pay. More promotions/bonuses for long-term employees. Create an environment where every store manager should have the same management styles.


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