Starbucks Reviews in Washington State | Glassdoor

Starbucks Washington State Reviews

Updated March 25, 2017
816 reviews

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Washington State

3.8
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Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
558 Ratings

816 Employee Reviews

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Pros
Cons
  • Work-life balance can be challenging to maintain (in 299 reviews)

  • It is a fast-paced environment, can occasionally be stressful (in 371 reviews)

More Pros and Cons

  1. "Senior Brand Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Brand Manager in Seattle, WA
    Current Employee - Senior Brand Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than 3 years)

    Pros

    Great company values, extensive social responsibility across all leaders in the organization, retail leader, international retail footprint, passion leaders with great background

    Cons

    Compensation below the industry, medium budget to support marketing budget, not the same experience if you work at Starbucks support center vs the field

    Advice to Management

    N/A


  2. "Baristas deserve more but not terrible."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Seattle, WA
    Former Employee - Barista in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Starbucks full-time (More than 3 years)

    Pros

    You can make lasting connections with customers and gain experience speaking with all personalities while busy and under frequent stress. Free drinks, free food.

    Cons

    Advancement is often held as a distant goal always just out of reach when managers believe your sales could affect store goals. My experience and customer service was overlooked frequently to keep me at the same store. I was told repeatedly that I could not promote up because the store customers loved me and they believed the store would lose sales if I transferred.

    Advice to Management

    Listen to baristas. I gave countless feedback as a partner and I was ignored. Promote baristas from within rather than preferring a piece of paper. Partners and managers can always go back to school. Pay your partners a livable wage in locations like Seattle.


  3. "Not what is used to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Seattle, WA
    Current Employee - Systems Engineer in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Starbucks full-time (More than 10 years)

    Pros

    Vacation
    Coffee
    Benefits
    Work from home option

    Cons

    management - specifically in IT


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  5. "Great Company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Account Representative in Seattle, WA
    Current Employee - Inside Sales Account Representative in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than 5 years)

    Pros

    Benefits
    Time Off
    Maternity Leave
    Environment
    Community Involvement

    Cons

    Development Opportunities
    Skill Enhancement
    Alternative Work Options

    Advice to Management

    Continue partner perspective surveys.


  6. "Sr. Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time

    Pros

    a very positive and encouraging environment

    Cons

    none that I have experienced


  7. "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Analyst - Lead in Seattle, WA
    Former Employee - Technical Analyst - Lead in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks full-time (More than 10 years)

    Pros

    Very community oriented and believes in employee well being as well as profits. Overall a tremendous 24 years with the company

    Cons

    Over the years the company became more and more defined with technology than customer service. Customers remain important but service needs to get back to the "just say yes" attitude


  8. "Good company but very tiring."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Seattle, WA
    Former Employee - Barista - Starbucks in Seattle, WA

    I worked at Starbucks part-time (Less than a year)

    Pros

    Big established public listed company.

    Cons

    Very tiring as you have to stand at work all the time.


  9. "Barista"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Seattle, WA
    Current Employee - Barista in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than a year)

    Pros

    Excellent benefits offered to all partners.

    Cons

    A lot to learn, a lot to do.


  10. "Product Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Seattle, WA
    Current Employee - Product Manager in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Starbucks full-time (More than 3 years)

    Pros

    Civic & Community focused company. Large emphasis on store partners & the customer experience. Great core products & coffee innovation. Lot's of opportunity to move within the building.

    Cons

    Work done in silos. Hard to prevent duplicative work. Leadership can be less than transparent, which causes frustration. Some leaders are more focused on managing upward than managing their existing teams. Not backfilling heads in order to trim the budget leads to inequitable workloads and burn out, especially when this continues over long periods of time.

    Advice to Management

    Be fully present in meetings. Provide overarching strategy & structure, even if that is ever changing, employees expect change, but are frustrated by lack of direction - which is a factor of why we continue to lose valuable employees. Bring your payscale in line with other Seattle based companies - another factor that we will continue to lose current (experienced) talent as well as the best new (next generation) talent. Community programs are fantastic, but not at the total expense of the partners.


  11. "Easy but disorganized IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Developer in Seattle, WA
    Current Employee - Applications Developer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than 5 years)

    Pros

    Most people friendly and easy to work with, mostly good hours

    Cons

    Disorganized silo'd groups, little IT standards or solid processes, too many IT consultants, bad network team

    Advice to Management

    stop using so many consultants, they don't follow standards or understand the corporate culture



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