Starbucks "free coffee" Reviews | Glassdoor

Starbucks Employee Reviews about "free coffee"

Updated Jan 24, 2020

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3.8
74%
Recommend to a Friend
76%
Approve of CEO
Starbucks President & CEO Kevin Johnson
Kevin Johnson
4,193 Ratings
Pros
Cons
  • "Baristas are treated poorly by upper management(in 1234 reviews)

  • "It can get overwhelming for someone who is not ready for a fast-paced environment(in 655 reviews)

More Pros and Cons

Reviews about "free coffee"

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  1. Helpful (1)

    "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time for more than 10 years

    Pros

    Free coffee, awesome benefits, get to hang out with cool people.

    Cons

    Early hours, lots to learn

    Continue reading
    Starbucks2019-12-13
  2. Helpful (845)

    "Great company if you can handle it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks part-time for more than a year

    Pros

    The benefits are out of sight. I was offered Starbucks stock after my first year, as well as 401k through Fidelity, and a superb Blue Cross Blue Shield health insurance plan. You can cover your whole family with that plan, and it can include domestic partners. I got a pound of free coffee every week and free coffee all day (although I think that was specific to my store, which bent the rules). There's also an Employee Assistance Hotline which you can call if you're having issues in your personal life. And HR is really responsive--they won't see you as a troublemaker if you're legitimately having an issue. They will handle it. Also, sexual orientation and gender identity are included in their anti-discrimination policy. None of the gay or lesbian people on my staff got crap for it, even though about half the staff was quietly conservative Christian and Republican. If you're a people person, you develop relationships with the regulars and it's fun to make their day. I felt it was pretty rewarding to make drinks. I loved the artistic side of it. And again, the free coffee...just awesome. They're also usually pretty flexible about scheduling, so it's ideal for if you're working two jobs or are a student. I worked with people in their 50's who had their own careers, but worked part-time at Starbucks for the health insurance. The vacation time system is also pretty sweet. I worked with a guy who was there for 10 years and took like a month vacation to his home country. The staffs can be really tight...or they can be really vicious. But a spirit of teamwork is definitely encouraged. And exemplary work is recognized. In an 8-hour shift you get three breaks: one 30-minute clock-out lunch, and two 10-minute on the clock breaks. You'll also occasionally get those amazing customers and you live for seeing them. We had four customers who every year each put 100 bucks in our tip jar around Christmas. Sometimes those people can make your day with the things they say and do.

    Cons

    If you work at a store worth their salt they will work you to the bone. Especially in a large or high-volume store there is so much to do, so much to clean. A morning shift person will have the absolutely insanity of a morning rush, but an evening person should be expected to handle evening rushes with a limited staff as WELL as get the place spotless in what I believe is not a reasonable time. We could get the place clean by 10:45, all right--if we broke the health and corporate rules about when to tear things down. And of course if that was ever found out we were in deep. And if we went over 10:45 we were also in trouble. Management sometimes has some very unrealistic ideas about what the job actually entails and what rules and boundaries should go with that. The pay in my state starts near minimum wage. The ceiling for a barista is $10/hr, which you hit when you've been there about five years. But tips help, and some high-volume affluent stores will have tips up to $4/hr. There's also a tendency to have fanatical management. Other "kindly" corporations like Whole Foods have this too--the managers drink the Kool-Aid and worship the company. I once spoke with my manager because my schedule was being changed with less than 24 hours notice, and that was against state law. She got this crazed look in her eye and spat "Starbucks law goes above state law!" But that's only a tendency. There are some pretty cool managers out there. Mine was insane. The customers are spoiled rotten so they also get kind of unreasonable about their Starbucks. They will stand there and demand that you make a drink five times because there's still foam on that latte and they said NO foam, not LIGHT foam. This is a business model of Starbucks': everyone is special, and we will bend the rules for everybody. And I've had people scream at me and call me a (b) and promise me that they would make me lose my job. I've also had stuff thrown at me. But, that's also just customer service. These last few years Starbucks has been obsessed with selling, too. There's a lot of pressure on the staff to make sure people go home with $15 bags of coffee and sub-par espresso machines. It's hard to maintain the relationships they want us to maintain while trying to sell stuff. Overall, if you can put up with the customers and the physical demand, and if benefits are more important than income, do it. It's rewarding in its own way. Wear insoles.

    Continue reading
    Starbucks2014-07-22
  3. "Fun to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Starbucks part-time for more than 3 years

    Pros

    Flexible schedule, benefits for part time employees, free coffee

    Cons

    Busy stores can feel chaotic

    Starbucks2020-01-24
  4. "Eh..."

    StarStarStarStarStar
    Former Employee - Barista 

    I worked at Starbucks full-time for more than 3 years

    Pros

    Free coffee every single week

    Cons

    management doesn’t follow culture as expressed

    Starbucks2020-01-23
  5. "Good part-time job w/ good benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barista in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Starbucks part-time for more than 3 years

    Pros

    This company gives part-time employees healthcare at average 20 hours of work a week, 3% match for 401(K), free coffee, free triple filtered water, employee discount, free online university

    Cons

    This company can keep a skeleton staff to maximize profit, high turnover rate because they employ many college kids looking to move on in their education and careers, it's fast food so they always want us to go as fast as possible with orders, some customers can be mean and nasty

    Starbucks2020-01-22
  6. "Great Place to Contract"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Project Specialist 
    Recommends

    I worked at Starbucks for less than a year

    Pros

    Job assignment and expectation was clearly explained/outlined by managers. Team members were courteous and helpful. Free coffee and tea!

    Cons

    Just the normal everyday hurdles of corporate life. Overall, not a bad place to work at all.

    Starbucks2020-01-19
  7. "Starbucks is amazing - if you can handle constant stress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barista 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Starbucks part-time for less than a year

    Pros

    Free Spotify Free coffee and food Inclusive

    Cons

    Very stressful Management is sometimes wack

    Starbucks2020-01-17
  8. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Warren, OH

    I worked at Starbucks part-time for less than a year

    Pros

    flexable hours, benifits, free coffee all the time and free ground coffee weekly.

    Cons

    pay could be better and more opportunities for moving up wtihin the company.

    Starbucks2020-01-16
  9. "I am a shift supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Starbucks full-time for more than 8 years

    Pros

    Fast paced, customer connection, free coffee

    Cons

    Late employees, no calls/ no shows, little opportunity for growth

    Continue reading
    Starbucks2020-01-15
  10. Helpful (1)

    "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time for more than 3 years

    Pros

    Free coffee! Education reimbursement, tips, fun place to work!

    Cons

    Low wages for the work required with limited staff. The expectations are very high and not always fair to the employee and the customer.

    Continue reading
    Starbucks2020-01-03
Found 2640 reviews