Starcom USA Reviews in Chicago, IL | Glassdoor

Starcom USA Chicago Reviews

Updated April 30, 2017
111 reviews

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Chicago, IL

111 Employee Reviews

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Pros
  • Great culture, training opportunities, good work/life balance (in 11 reviews)

  • Great people and opportunity to create your career path, learn and grow (in 19 reviews)

Cons
  • no work/life balance, long hours (in 33 reviews)

  • Long hours so work life balance isn't great (in 36 reviews)

More Pros and Cons

  1. Helpful (2)

    "Associate Media Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Media Director in Chicago, IL
    Current Employee - Associate Media Director in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starcom USA full-time (More than 5 years)

    Pros

    Great people, great clients, great culture. Benefits and perks are top notch with tons of paid time off and generous holiday schedule.

    Cons

    Pay sucks and is usually below market average. I think they believe your total package including the cache of putting Starcom on your resume counts for more than it does.

    Advice to Management

    Pay your people fairly so you don't lose top talent to the competition. And don't force people to leave, just to come back for more money.


  2. "Great place to start, could be a great place to stay if.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Associate in Chicago, IL
    Current Employee - Media Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starcom USA full-time

    Pros

    Fantastic paid time off and holiday schedule. Relaxed environment with fun people (if you are on the right team). Recent pay increases are giving hope to lower/mid-level employees.

    Cons

    The AEP program that was put in place a couple years ago removes the personalization of the rotation / promotion process - its more about data and check lists than the person. Positions sit open despite heavy work loads, teams are unsupported on the associate level because so many associates leave after 9 mos - 1 year to get paid more elsewhere.

    Advice to Management

    Think about the cost of living in Chicago, reflect on the $$s the Associates make, now do math. Does that work?

  3. "Media Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Associate in Chicago, IL
    Current Employee - Media Associate in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Starcom USA full-time (More than a year)

    Pros

    Really great people to work with. Relaxed work environment. A lot of time off/vacation days. Fun work events. They do a good job of training employees.

    Cons

    Takes years to be promoted and get raises.

    Advice to Management

    Better pay for employees.


  4. "Media Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Supervisor in Chicago, IL
    Current Employee - Media Supervisor in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Starcom USA (More than 5 years)

    Pros

    Good benefits and good culture

    Cons

    Low salary compared to other agencies and raises are rarely given

    Advice to Management

    Need to pay employees more


  5. Helpful (1)

    "Great time off, terrible pay and zero loyalty"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Supervisor in Chicago, IL
    Current Employee - Media Supervisor in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Starcom USA (More than 5 years)

    Pros

    The company encourages a fun work environment. Starcom also offers a very competitive PTO policy that gives ample time off.

    Cons

    The pay at Starcom encourages jumping from company to company, as outside hires are always paid substantially more than internal promotions. There is little to no reward for being loyal to the company, regardless of standing.

    Advice to Management

    The turn-over at Starcom is horrendous. Because of the changes, it breeds feelings of insecurity as well as deflates the drive of the loyal employee. There are a lot of promotions that happen because of a "right place, right time" situation, which is discouraging to others that have worked hard. The company should instate a loyalty incentive, which would benefit not only the employer and the employee-- the employee would feel valued and keep momentum, and the employment of loyal employees would be less expensive than those that hop from one position to another.


  6. "Media Planner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starcom USA (Less than a year)

    Pros

    Training program is great and there are great perks

    Cons

    Slave house. Long hours and a lot of excel.

    Advice to Management

    Relax and take it easy on the planners. It's the first year out of college and we don't know how the world works.


  7. "Account Executive"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Chicago, IL
    Former Employee - Account Executive in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great staff that gives their all

    Cons

    Upper Management consistently made BAD decisions

    Advice to Management

    Before they implement anything new please consult the employees to make sure that they don't waste employees valuable time.

  8. "Fun but some caveats"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Media Supervisor in Chicago, IL
    Former Employee - Media Supervisor in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Starcom USA full-time (More than 5 years)

    Pros

    People are fun to be around with, big name accounts

    Cons

    Depending on the account, you may be working very long days

    Advice to Management

    Rotate and promote people based on their skill level, not based on account need


  9. Helpful (3)

    "Good people, poor upper management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Media Director in Chicago, IL
    Current Employee - Associate Media Director in Chicago, IL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Starcom USA full-time (More than 3 years)

    Pros

    Really great people, especially those just starting. Relaxed atmosphere. Very generous vacation/flex time (if you can use it all). Work hard, play hard mentality supported by weekly free beer and soda machines. Most floors recently renovated and in an open format that encourages collaboration.

    Cons

    Rather disorganized company overall. Company runs severely understaffed in many departments, leading to burnout. Complete lack of transparency for promotions. Raises not on any annual schedule. Easier to get a raise by leaving and coming back. Habitually hire new people for more than the existing, experienced people. Have heard of at least two people told that if they want an increase, they need to have a written offer from another company to get it. A few VPs and such who try to fight the system, but it is Publicis management and Starcom leadership who make the big mistakes and lose the talent.

    Advice to Management

    In the end, it costs you more to keep bringing in new people than to keep the ones who are already with you and already know your business. Unless there is some clarity and fairness around promotions and raises, it may soon be that Starcom ends up training all of the people who go to other agencies and help them win away all of your business. (At the Associate level, other agencies wait until people have gone through Flight Basics, and then they poach them.) Control over who gets how much and who gets promoted when should be up to the people working side by side, not some exec on another continent.


  10. "Awesome experience"

    Star Star Star Star Star
    Former Intern - Anonymous Intern in Chicago, IL
    Former Intern - Anonymous Intern in Chicago, IL
    Recommends

    I worked at Starcom USA as an intern (Less than a year)

    Pros

    Real projects, collaboration with interns, exposure to vendors and other teams within the agency, consistent, useful feedback.

    Cons

    A lot of work, little play.


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