Starcom USA Reviews | Glassdoor

Starcom USA Reviews

Updated June 16, 2017
232 reviews

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3.6
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Starcom USA CEO Lisa Donohue
Lisa Donohue
77 Ratings

232 Employee Reviews

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Pros
  • Great culture, training opportunities, good work/life balance (in 11 reviews)

  • Great people and opportunity to create your career path, learn and grow (in 19 reviews)

Cons
  • no work/life balance, long hours (in 33 reviews)

  • Long hours so work life balance isn't great (in 36 reviews)

More Pros and Cons

  1. "Associate Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in New York, NY
    Current Employee - Associate Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starcom USA full-time (More than 3 years)

    Pros

    Great company culture and benefits. Work hard play hard mentality. Fun collaborative team members. Company is trying hard to fight biases and inequality between gender, sexual preferences, races

    Cons

    Internal promotion is hard to get past the associate director level and pay raise are not happening systematically even though your performance review is on target/above average. People tend to be promoted and get a higher salary when they move to a competitive agency. Very long work hours at times...

    Advice to Management

    Take good care of your employees and make sure they don't feel frustrated (not getting promoted, no salary raise) as we see some fast turnover in certain teams. Need more transparency in terms of how to get promoted and get salary raise other than threatening with another job offer...


  2. "VP, Media Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Chicago, IL
    Current Employee - Vice President in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starcom USA full-time (More than 10 years)

    Pros

    Wide array of opportunities for various skill sets, and countless ways to get involved with company initiatives, on top of client work.

    Cons

    Long-term assignments with an out of whack work/life integration aren't sustainable.

    Advice to Management

    "Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients." Richard Branson


  3. Helpful (1)

    "Good but can always improve"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Associate Media Director in Chicago, IL
    Current Employee - Associate Media Director in Chicago, IL
    Recommends

    I have been working at Starcom USA full-time (Less than a year)

    Pros

    Big name clients, great benefits, lots of perks, nice holiday schedule, lots of opportunities to learn multiple media channels.

    Cons

    Floors with open floor plan are not productive at all. They offer no privacy and people tend to get disrupted easily.
    Client teams can vary greatly so depending on what account you are on, it could be a positive or negative experience.
    The pay is on the lower range of industry so top talent are easily poachable.
    Teams tend to never be fully staffed causing more stress/burn out from existing employees.

    Advice to Management

    Redo the open floor plans so employees have a more private and productive environment.
    Make sure that the work/life balance philosophy is communicated across all client teams in order to keep employees motivated to do good work and less turnover.


  4. "Executive Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in New York, NY
    Current Employee - Executive Assistant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture and company benefits

    Cons

    Does not pay as much their competitors

    Advice to Management

    Try to push for more competitive salaries to keep and attract talent


  5. "Junior Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior Associate in New York, NY
    Former Employee - Junior Associate in New York, NY
    Neutral Outlook
    No opinion of CEO

    I worked at Starcom USA full-time (Less than a year)

    Pros

    Large, name brand clients
    International Accounts
    Office Locations in big cities (Chicago, LA, New York & International)

    Cons

    Extremely long work hours
    Pay is EXTREMELY low compared to other agencies
    HR can be unresponsive
    Difficult to get promotions

    Advice to Management

    Increase wages (especially in the bigger cities)
    Reward top talent
    More responsive HR


  6. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Chicago, IL
    Former Employee - Director in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good people friendly environment top clients regular work it was a good place to start a career and grow professionally.

    Cons

    Work often redundant spreadsheets decks and presentations with endless reviews when time could be spent on more important strategic work


  7. "Great Benefits, Great People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Associate in Chicago, IL
    Current Employee - Media Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starcom USA full-time (Less than a year)

    Pros

    Great benefits including medical, dental, vision, life insurance, 401K, legal assistance, travel assistance, tuition reimbursement program; Great voluntary benefits including auto, renter's, and pet insurance; Great perks including a whole lot of paid holidays, paid flex days, generous paid vacation, free breakfast everyday, free beverages, an iPhone 7 or Galaxy S7, discounted gym membership, on site bar with drink specials; Great coworkers; Basically too many great things to name

    Cons

    It's a large company so everyone can have a different experience depending on what team you're on, so some people can get overworked while others can have a more laid back role yet still get paid the same


  8. ""Good place to start if you like media and advertising""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Associate in Chicago, IL
    Current Employee - Media Associate in Chicago, IL
    Approves of CEO

    I have been working at Starcom USA full-time (Less than a year)

    Pros

    The employees are all very bright and (most) are passionate about what he or she does. The people who have been there for a longer period of time love their jobs. You get good training from your supervisors (this depends on how organized your account is), so you learn quickly even if you have little to no experience in the industry. Also, the casual dress code, free food all the time, and the decent holiday and flex days off are nice benefits. Great social and team events as well.

    Cons

    Super long work hours for pretty low salary (which is why the employee turnover is constant and many teams are understaffed), thus a pretty bad work/life balance. This job is very mentally and physically draining if you're not passionate about it or advertising in general. Additionally, it's hard being a POC in digital media as you are often targeting other communities of color for their "purchasing power," because you know, POC are monolithic audiences and all think the same (this is an industry-wide issue).

    Advice to Management

    Better pay for associate and other entry-level positions, but apparently people have been asking this for years. Seriously though, there are too many associates working like 10+ hours a day with no overtime.


  9. "Associate Media Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Detroit, MI
    Former Employee - Anonymous Employee in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starcom USA (More than a year)

    Pros

    Leader in the industry and provides training to all employees. Collaboration with other teams is promoted and encouraged. It was a nice atmosphere to work in.

    Cons

    Slow to promote people. There isn't any upward mobility if you are part of a small team. Long hours so work life balance isn't great


  10. "None"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Starcom USA full-time (More than 3 years)

    Pros

    Great culture, great work perks, great people. Best in class training. Beer taps open at 4PM on Thursday and friday for all employees to enjoy.

    Cons

    Don't expect a raise or a promotion. Even if you are the best employee, you will be given the run around for at least a few months before you are even put into a position to get a promotion. That is if you are lucky. Was given great reviews 2 years running and when pressed multiple times, was given a minimal raise.

    Expect to work long hours.

    Advice to Management

    Do what you can go keep your good employees. Other agencies are taking your talent because of the unwillingness to promote from within and give raises.


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