Starcom USA Reviews | Glassdoor

Starcom USA Reviews

Updated April 14, 2017
222 reviews

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3.5
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Starcom USA CEO Lisa Donohue
Lisa Donohue
73 Ratings

222 Employee Reviews

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Pros
Cons
  • Depending on the team, the work life balance can be hard to obtain (in 32 reviews)

  • Long hours - Never saying no to clients means working to turn things around in a crunch (in 33 reviews)

More Pros and Cons

  1. "Executive Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in New York, NY
    Current Employee - Executive Assistant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture and company benefits

    Cons

    Does not pay as much their competitors

    Advice to Management

    Try to push for more competitive salaries to keep and attract talent


  2. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Chicago, IL
    Former Employee - Director in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good people friendly environment top clients regular work it was a good place to start a career and grow professionally.

    Cons

    Work often redundant spreadsheets decks and presentations with endless reviews when time could be spent on more important strategic work


  3. "Great Benefits, Great People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Associate in Chicago, IL
    Current Employee - Media Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starcom USA full-time (Less than a year)

    Pros

    Great benefits including medical, dental, vision, life insurance, 401K, legal assistance, travel assistance, tuition reimbursement program; Great voluntary benefits including auto, renter's, and pet insurance; Great perks including a whole lot of paid holidays, paid flex days, generous paid vacation, free breakfast everyday, free beverages, an iPhone 7 or Galaxy S7, discounted gym membership, on site bar with drink specials; Great coworkers; Basically too many great things to name

    Cons

    It's a large company so everyone can have a different experience depending on what team you're on, so some people can get overworked while others can have a more laid back role yet still get paid the same


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  5. ""Good place to start if you like media and advertising""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Associate in Chicago, IL
    Current Employee - Media Associate in Chicago, IL
    Approves of CEO

    I have been working at Starcom USA full-time (Less than a year)

    Pros

    The employees are all very bright and (most) are passionate about what he or she does. The people who have been there for a longer period of time love their jobs. You get good training from your supervisors (this depends on how organized your account is), so you learn quickly even if you have little to no experience in the industry. Also, the casual dress code, free food all the time, and the decent holiday and flex days off are nice benefits. Great social and team events as well.

    Cons

    Super long work hours for pretty low salary (which is why the employee turnover is constant and many teams are understaffed), thus a pretty bad work/life balance. This job is very mentally and physically draining if you're not passionate about it or advertising in general. Additionally, it's hard being a POC in digital media as you are often targeting other communities of color for their "purchasing power," because you know, POC are monolithic audiences and all think the same (this is an industry-wide issue).

    Advice to Management

    Better pay for associate and other entry-level positions, but apparently people have been asking this for years. Seriously though, there are too many associates working like 10+ hours a day with no overtime.


  6. "Associate Media Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Detroit, MI
    Former Employee - Anonymous Employee in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starcom USA (More than a year)

    Pros

    Leader in the industry and provides training to all employees. Collaboration with other teams is promoted and encouraged. It was a nice atmosphere to work in.

    Cons

    Slow to promote people. There isn't any upward mobility if you are part of a small team. Long hours so work life balance isn't great


  7. "None"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Starcom USA full-time (More than 3 years)

    Pros

    Great culture, great work perks, great people. Best in class training. Beer taps open at 4PM on Thursday and friday for all employees to enjoy.

    Cons

    Don't expect a raise or a promotion. Even if you are the best employee, you will be given the run around for at least a few months before you are even put into a position to get a promotion. That is if you are lucky. Was given great reviews 2 years running and when pressed multiple times, was given a minimal raise.

    Expect to work long hours.

    Advice to Management

    Do what you can go keep your good employees. Other agencies are taking your talent because of the unwillingness to promote from within and give raises.


  8. "Great way to get into media"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Media Supervisor in North Hollywood, CA
    Former Employee - Media Supervisor in North Hollywood, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Starcom USA full-time (More than a year)

    Pros

    *Training in media and management
    *Fun, youthful office culture (i.e. themed parties, regular happy hours, team outings)
    *Impressive executive and management

    Cons

    *Compensation not as competitive as other agencies
    *Not many high profile accounts to work on
    *A lot of "fresh out of college" hires that require a lot of training
    *High turnover

    Advice to Management

    Allow employees to freely move to new accounts to avoid burnout and broaden their media experience. Also, avoid creating a culture of long hours the norm as it is very easy for people to feel overworked and burnt out quickly.


  9. "Great place to statt"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Associate in Chicago, IL
    Current Employee - Media Associate in Chicago, IL
    Positive Outlook
    Approves of CEO

    Pros

    I've been here for over two years and while the base pay is terrible and you will work draining hours, this is an amazing way to break into the industry. Depending on the client team, you will be immersed into the media world and the ability to form long lasting friendships internally, and with partners externally.

    Cons

    The burn out needs to be resolved. Too many people work brutal hours, and end up moving on to a competitor for an increase in pay.

    Advice to Management

    Value your top performing employees, regardless of their level. Turnover is through the roof, especially for associates starting on TOPS as they receive little to no client facing experience. This strictly operational role can be gruesome and mindless.


  10. "Great company, little opps"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Associate in Chicago, IL
    Current Employee - Media Associate in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Starcom USA full-time (More than a year)

    Pros

    Fun, young environment
    Great employee perks and benefits
    Great location in heart of city
    Good company culture
    Great work/life balance

    Cons

    Low pay
    Progression can be hindered
    Promotions/raises are very rare
    Moving up can be a very difficult process

    Advice to Management

    More training on how to manage people for Supervisors


  11. "Worst Place I've worked"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Media Associate in North Hollywood, CA
    Former Employee - Media Associate in North Hollywood, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Starcom USA (More than a year)

    Pros

    Hip workplace with free beer.

    Cons

    No training in west coast office.

    Manager who liked to see people fall and purposely set people up with tasks that could not be done in the time frame expected.

    Pay was terrible, even by advertising standards.

    Insane work hours (11-12 hour days).

    Least friendly staff I've encountered.

    Advice to Management

    Change everything.



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