Starcom USA Reviews | Glassdoor

Starcom USA Reviews

Updated May 26, 2017
230 reviews

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Pros
  • Great culture, training opportunities, good work/life balance (in 11 reviews)

  • Great people and opportunity to create your career path, learn and grow (in 19 reviews)

Cons
  • Long hours so work life balance isn't great (in 32 reviews)

  • Long hours - Never saying no to clients means working to turn things around in a crunch (in 35 reviews)

More Pros and Cons

  1. "Great way to get into media"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Media Supervisor in North Hollywood, CA
    Former Employee - Media Supervisor in North Hollywood, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Starcom USA full-time (More than a year)

    Pros

    *Training in media and management
    *Fun, youthful office culture (i.e. themed parties, regular happy hours, team outings)
    *Impressive executive and management

    Cons

    *Compensation not as competitive as other agencies
    *Not many high profile accounts to work on
    *A lot of "fresh out of college" hires that require a lot of training
    *High turnover

    Advice to Management

    Allow employees to freely move to new accounts to avoid burnout and broaden their media experience. Also, avoid creating a culture of long hours the norm as it is very easy for people to feel overworked and burnt out quickly.


  2. "Great place to statt"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Associate in Chicago, IL
    Current Employee - Media Associate in Chicago, IL
    Positive Outlook
    Approves of CEO

    Pros

    I've been here for over two years and while the base pay is terrible and you will work draining hours, this is an amazing way to break into the industry. Depending on the client team, you will be immersed into the media world and the ability to form long lasting friendships internally, and with partners externally.

    Cons

    The burn out needs to be resolved. Too many people work brutal hours, and end up moving on to a competitor for an increase in pay.

    Advice to Management

    Value your top performing employees, regardless of their level. Turnover is through the roof, especially for associates starting on TOPS as they receive little to no client facing experience. This strictly operational role can be gruesome and mindless.


  3. "Great company, little opps"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Associate in Chicago, IL
    Current Employee - Media Associate in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Starcom USA full-time (More than a year)

    Pros

    Fun, young environment
    Great employee perks and benefits
    Great location in heart of city
    Good company culture
    Great work/life balance

    Cons

    Low pay
    Progression can be hindered
    Promotions/raises are very rare
    Moving up can be a very difficult process

    Advice to Management

    More training on how to manage people for Supervisors


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  5. "Worst Place I've worked"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Media Associate in North Hollywood, CA
    Former Employee - Media Associate in North Hollywood, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Starcom USA (More than a year)

    Pros

    Hip workplace with free beer.

    Cons

    No training in west coast office.

    Manager who liked to see people fall and purposely set people up with tasks that could not be done in the time frame expected.

    Pay was terrible, even by advertising standards.

    Insane work hours (11-12 hour days).

    Least friendly staff I've encountered.

    Advice to Management

    Change everything.


  6. Helpful (2)

    "Associate Media Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Media Director in Chicago, IL
    Current Employee - Associate Media Director in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starcom USA full-time (More than 5 years)

    Pros

    Great people, great clients, great culture. Benefits and perks are top notch with tons of paid time off and generous holiday schedule.

    Cons

    Pay sucks and is usually below market average. I think they believe your total package including the cache of putting Starcom on your resume counts for more than it does.

    Advice to Management

    Pay your people fairly so you don't lose top talent to the competition. And don't force people to leave, just to come back for more money.


  7. "Great place to start, could be a great place to stay if.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Associate in Chicago, IL
    Current Employee - Media Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starcom USA full-time

    Pros

    Fantastic paid time off and holiday schedule. Relaxed environment with fun people (if you are on the right team). Recent pay increases are giving hope to lower/mid-level employees.

    Cons

    The AEP program that was put in place a couple years ago removes the personalization of the rotation / promotion process - its more about data and check lists than the person. Positions sit open despite heavy work loads, teams are unsupported on the associate level because so many associates leave after 9 mos - 1 year to get paid more elsewhere.

    Advice to Management

    Think about the cost of living in Chicago, reflect on the $$s the Associates make, now do math. Does that work?


  8. "Media Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Associate in Chicago, IL
    Current Employee - Media Associate in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Starcom USA full-time (More than a year)

    Pros

    Really great people to work with. Relaxed work environment. A lot of time off/vacation days. Fun work events. They do a good job of training employees.

    Cons

    Takes years to be promoted and get raises.

    Advice to Management

    Better pay for employees.


  9. "Media Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Supervisor in Chicago, IL
    Current Employee - Media Supervisor in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Starcom USA (More than 5 years)

    Pros

    Good benefits and good culture

    Cons

    Low salary compared to other agencies and raises are rarely given

    Advice to Management

    Need to pay employees more


  10. Helpful (1)

    "Great time off, terrible pay and zero loyalty"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Supervisor in Chicago, IL
    Current Employee - Media Supervisor in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Starcom USA (More than 5 years)

    Pros

    The company encourages a fun work environment. Starcom also offers a very competitive PTO policy that gives ample time off.

    Cons

    The pay at Starcom encourages jumping from company to company, as outside hires are always paid substantially more than internal promotions. There is little to no reward for being loyal to the company, regardless of standing.

    Advice to Management

    The turn-over at Starcom is horrendous. Because of the changes, it breeds feelings of insecurity as well as deflates the drive of the loyal employee. There are a lot of promotions that happen because of a "right place, right time" situation, which is discouraging to others that have worked hard. The company should instate a loyalty incentive, which would benefit not only the employer and the employee-- the employee would feel valued and keep momentum, and the employment of loyal employees would be less expensive than those that hop from one position to another.


  11. "Media Planner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starcom USA (Less than a year)

    Pros

    Training program is great and there are great perks

    Cons

    Slave house. Long hours and a lot of excel.

    Advice to Management

    Relax and take it easy on the planners. It's the first year out of college and we don't know how the world works.


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