Starcom USA Reviews | Glassdoor

Starcom USA Reviews

Updated April 14, 2017
222 reviews

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222 Employee Reviews

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Pros
Cons
  • Depending on the team, the work life balance can be hard to obtain (in 32 reviews)

  • Long hours - Never saying no to clients means working to turn things around in a crunch (in 33 reviews)

More Pros and Cons

  1. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Search Analyst in New York, NY
    Current Employee - Senior Search Analyst in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starcom USA full-time (More than a year)

    Pros

    It's great to work on large accounts
    There are a lot of cool events
    The benefits and perks
    The team is great and very helpful
    It's a great place to start your career

    Cons

    They take a long time to promote you
    They seem to take a long time to hire people
    They are understaffed
    It's hard to learn new skills because no one seems to have time to train you
    Salaries are a little below the industry average

    Advice to Management

    Don't take so long to promote your employees


  2. "A great Place to Start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Associate in Chicago, IL
    Current Employee - Media Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starcom USA (Less than a year)

    Pros

    Great Culture and Great Group of people to work with

    Cons

    Promotions and movement come slow


  3. "Good culture, great people, interesting work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Starcom USA full-time (More than 10 years)

    Pros

    Great people. Company has put a big emphasis on culture over the past couple years which has really paid off. Good work/life balance (depending on role). Strong leadership.

    Cons

    Experience, work/life balance, access to management, etc. can vary dependent on specific assignment given how large the company is. My understanding is that some positions (esp. lower level) don't pay as well as competitive agencies.

    Advice to Management

    Continue focus on culture in order to keep entry level employees engaged.


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  5. "Work Hard, Paid Little"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Associate in Chicago, IL
    Current Employee - Media Associate in Chicago, IL
    Neutral Outlook
    Approves of CEO

    I have been working at Starcom USA full-time (More than a year)

    Pros

    Great benefits and time off, smart/good people depending on the team you are on, big name clients, great experience to gain right out of college

    Cons

    Pay for junior level is terrible, and it is so hard to live on this salary in Chicago for 2+ years out of college; if you have debt there is no way to pay that back until you are promoted. Promotions take forever to happen and associates have been leaving to go to other companies that will promote them and pay them better. Work-life balance can also be really bad, and I can't imagine having children or any other big commitment while doing this job

    Advice to Management

    Pay your employees (especially associates/supes) more money or they will leave. Top talent has been flooding out the door since I started.


  6. "Great place to start, not so great to stay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Chicago, IL
    Current Employee - Supervisor in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Starcom USA full-time (More than 8 years)

    Pros

    Wonderful career development and learning opportunities, great place for 20-somethings just getting started. Fun culture - beer nearly everyday, free coffee/cereal/soda daily along with many clubs to get involved with. Fantastic benefits and time off schedule.

    Cons

    Hard to move around after being in a role for more than couple years. Management styles vary widely and if you end up on a bad director's team, you're kind of screwed. Lots of discrimination against working parents - working mothers in particular (my experience was I was told I was "using my child as an excuse" and "your husband better be doing his part to care for your kid"). Pay is way below what competitors offer. Unless some serious changes are made, they will continue to lose rock star employees. It seems Starcom has seen it's day in the sun.

    Advice to Management

    Provide better training for middle managers. Pay employees better so the good ones will want to stay.


  7. "Great Place to Work (most of the time)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Neutral Outlook

    I have been working at Starcom USA full-time

    Pros

    Better work life balance as you become more senior. Lots of opportunity to contribute at all levels. Relatively easy access to senior management.

    Cons

    Under compensated if you stay too long. Often short staffed. Seems like business units don't have much autonomy to make financial decisions outside of Publicis.


  8. "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Supervisor in Chicago, IL
    Current Employee - Media Supervisor in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Nice environment. great culture. good place to learn and grow.

    Cons

    Low salary. long working hours. demanding turn around.

    Advice to Management

    Need to value employees more. Need to have consistent pay increase for valuable employees to keep them from leaving.


  9. Helpful (1)

    "a mix of pros and cons"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Neutral Outlook

    I have been working at Starcom USA full-time (More than 3 years)

    Pros

    Desire and reco from senior manager to take risks. Great people both nice and smart.

    Cons

    Risk taking is not embraced easily by a corporate climate as hierarchical as Starcom. Many are rewarded for tenure and playing the political game.

    Advice to Management

    reward ideas, promote based on contributions not tenure or age.


  10. Helpful (1)

    "Media Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Approves of CEO

    Pros

    Fun culture and really easy work

    Cons

    TERRIBLE pay, horrible work-life balance (depending on team), Lack of forward thinking, all "re-structures" cater to the image of the company instead of improving day to day function, lack of upward mobility - revolving door of employees (mostly d/t low pay and work/life balance)

    Advice to Management

    Decrease number of employees and increase salaries - people would take their work more seriously if they were properly compensated for their time/efforts.


  11. Helpful (1)

    "The company is a fish out of water"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Starcom USA full-time (More than a year)

    Pros

    Depending on the team (and if the business stays) you will work with "resume builder" brands and network with ad tech and publishers (this is where you land your real job). You will learn "basic media planning" at most. If you want to further your growth and expertise, you must be proactive, since leadership is lazy, fragmented, and does not care about the team's personal growth, only their bonuses.

    Sometimes there are bagels.

    Cons

    Overall pay is below market if you do the research.

    Leadership does not inspire employees to want to do more, just get the minimum done. Leadership demands, they do not lead.

    Leadership will only address surface issues and avoid the root cause of the problem because of their egos or lack of knowledge. So said problem repeats itself over and over.

    It is only a matter of time before clients realize how out of touch the company is with the modern advertising landscape. That said, job security is a concern.

    Teams are understaffed and everyone is just a number until they leave.

    Advice to Management

    The operational structure is archaic. The correct structure needs to mirror the strengths and needs of today's industry (not 1960s madmen). Invest in high performance talent to grow the company. Stop wasting $$$ on reckless trips and client events. Staff up the bottom and weed out the lazy top, think horizontal. Learn from your mistakes, learn how to manage, learn how to inspire, and appreciate the few loyalist you have left.



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