Starkey Hearing Technologies "high turnover" Reviews | Glassdoor

Starkey Hearing Technologies Employee Reviews about "high turnover"

Updated Dec 11, 2017

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3.2
53%
Recommend to a Friend
66%
Approve of CEO
Starkey Hearing Technologies CEO William Austin
William Austin
110 Ratings
Pros
  • "It’s a nice place to work people are very friendly and you can gain the skill and knowledge of fixing hearing aids(in 11 reviews)

  • "Work environment, co-workers, company culture are all positive and rewarding(in 11 reviews)

Cons
  • "Change in upper management caused a few road bumps, but these seem to have been eliminated in recent times(in 12 reviews)

  • "High turnover within Retail Marketing and Sales(in 5 reviews)

More Pros and Cons

Reviews about "high turnover"

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  1. Helpful (14)

    "Retail Marketing Account Exectutive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Marketing Account Executive in Eden Prairie, MN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Starkey Hearing Technologies full-time for more than 3 years

    Pros

    Benefits. They have a generous PTO plan as well has benefit package. The Horizons new employee training course is highly beneficial and provides background, scope, and company direction within the hearing industry.

    Cons

    No career growth opportunities. Generous PTO plan...however beware many nights and weekends might have to be worked! Much of leadership is uneducated. Little to no respect for millennials. High turnover within Retail Marketing and Sales.

    Starkey Hearing Technologies2017-12-11
  2. Helpful (11)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Starkey Hearing Technologies full-time

    Pros

    philanthropic Foundation, 4 weeks PTO to start, 401k match beginning 2018, new CTO hired to turn things around Your job satisfaction will depend on whether you choose the right business unit to work for, and if in sales, your opportunity to earn commission.

    Cons

    struggling to adapt in a changing industry, declining revenue/market share, products lacking innovation, disorganized product launches, high turnover, unrealistic goals and expectations, long sales cycle (1 year), only paid if you grow your territory overall for the entire year, draw on commission where you may owe money back to the company out of future earnings, have to sign a non-compete, no career advancement... for most, many evenings and weekends worked, does not value work/life balance, some reps cover 2 territories with no additional compensation, ongoing lawsuits and other company turmoil, profits before people, double standards in which rules are unfairly applied in different ways to different people/teams/groups, micromanaging, poor interdepartmental communication, busywork taking away from selling time Starkey has a reputation for burning through their sales representatives with excessive workload and low pay. The turnover is very high. The goals are also so high this year that most of the salesforce is not making them and therefore not making money. Therefore the mood in the office is negative/depressing but the some people are better than others about hiding it. The compenation plan with the draw on commission does not motivate the salespeople to perform. Employees dislike having to pay back money they have already been given. Managers have been downgraded from offices to cubicles alongside inside sales staff, so you cannot even have private conversations. Diversity of thought is not encouraged in the Starkey culture. They tend to want "yes people" who do not challenge their ways or ideas. There are "wolves in sheep clothing" within leadership, as they do not acknowledge their own shortcomings and would rather scapegoat the employees all the while they tell you they are the good guys.

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    Advice to Management

    They only like being told what they want to hear, so to give advice would be pointless. The won't listen.

    Starkey Hearing Technologies2017-10-27
  3. Helpful (10)

    "Management changes are leading company down hill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Eden Prairie, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Starkey Hearing Technologies full-time for more than 3 years

    Pros

    Generous tuition assistance, name recognition, your work helps improve people's lives

    Cons

    Toxic work environment. Executives say one thing and do another. Innovation is demanded, but no support is given to innovative ideas. High turnover.

    Advice to Management

    Make up your mind about how you want to run the company. Either practice what you preach and become an innovator, or get comfortable as a fast follower. Company culture is not welcoming to young talent.

    Starkey Hearing Technologies2017-08-29
  4. Helpful (10)

    "Company in decline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I have been working at Starkey Hearing Technologies full-time

    Pros

    Decent benefits and nice campus.

    Cons

    High turnover of staff and management. Family owners will get rid of you without a thought, if you are on the wrong "team". Paranoia is running rampant due to top level management lawsuits and doo-doo runs downhill. Help! We are getting smothered in crap down at the bottom!

    Advice to Management

    Nepotism should not be the only factor that keeps one's job safe.

    Starkey Hearing Technologies2017-06-18
  5. Helpful (17)

    "Starkey Hearing Foundation - Toxic and abusive environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Starkey Hearing Technologies

    Pros

    Passionate coworkers who are mission-driven, nicer office space than most of the rest of the company.

    Cons

    Teams run like chickens with their heads cut off, and its not because there is so much work to do as they like to say, but really because there's no strategy in place. Absolutely NO planning whatsoever. Super negative energy, a lot of chaos, dysfunction, confusion, and frustration by employees. High turnover- all due to really toxic, fear-based environment. Everyone there seems to show excessively zealous and... unquestioning commitment to the owners, and if you dare question or disagree with anything they say, you're distrusted and alienated. This leads to a lot of group-think, yes-men mentality, a ton of wasted time and no ability to work smart, so much so it often feels like it takes an act of God to accomplish the smallest thing. Unless you love hamster wheels and verbally abuse, don't work there. It will suck your soul away.

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    Starkey Hearing Technologies2015-09-17
Found 5 reviews