Starr Restaurants Reviews | Glassdoor

Starr Restaurants Reviews

Updated March 18, 2019
85 reviews

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3.4
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
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Stephen Starr
45 Ratings

Employee Reviews

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Pros
  • "Room for growth in management and full time work" (in 4 reviews)

  • "Great benefits for a job in hospitality" (in 4 reviews)

Cons
  • "Very long hours, you are scheduled multiple doubles in a week, which consist of 12-15 hour days, and most times you do not get a break" (in 12 reviews)

  • "French over-time, long hours with little pay and benefits" (in 2 reviews)

More Pros and Cons

  1. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good people/free food on occasion

    Cons

    Turn over seems a bit high but not too many cons.


  2. "Overall a great place to work part time"

    StarStarStarStarStar
    • Work/Life Balance
    Current Employee - Host/Hostess
    Current Employee - Host/Hostess

    I have been working at Starr Restaurants part-time (More than a year)

    Pros

    Flexible hours / scheduling, great pay

    Cons

    High volumes of entitled / rude customers

  3. "Decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Philadelphia, PA
    Current Employee - Hostess in Philadelphia, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Starr Restaurants part-time (Less than a year)

    Pros

    I make a fairly good wage and the job is not hard.

    Cons

    Some of the staff is dramatic and the customers entitled.


  4. "Racist management and discrimination"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good tips
    Flexibility
    Staff meal

    Cons

    Poor management with favoritism
    CEO doesn’t respect women
    Long hours with essentially no breaks

    Advice to Management

    Invest in diversity training


  5. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Philadelphia, PA
    Current Employee - Server in Philadelphia, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Starr Restaurants part-time (More than 3 years)

    Pros

    They keep you well fed

    Cons

    There are some mean customers


  6. "Good Job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starr Restaurants part-time

    Pros

    I liked my co workers

    Cons

    It is a corporate environment

    Advice to Management

    Raise our minimum wage


  7. "Starr Restaurants"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starr Restaurants full-time

    Pros

    Good tips during season

    Cons

    No pseronal time unless you want to sacrifice your money

  8. "Opportunity for Growth and Outstanding Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Manager in Philadelphia, PA
    Current Employee - Restaurant Manager in Philadelphia, PA
    Recommends
    Positive Outlook

    I have been working at Starr Restaurants full-time (More than 3 years)

    Pros

    Room for growth/Great Benefits Package

    Cons

    Internal promotions do not always warrant a salary increase/Company is growing very quickly and over-worked at the corporate level


  9. "chef"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starr Restaurants part-time

    Pros

    getting paid on time was a plus

    Cons

    Long hours, low pay with to many people trying to be boss


  10. Helpful (3)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager/Event Manager/New Openings in Philadelphia, PA
    Former Employee - Manager/Event Manager/New Openings in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starr Restaurants full-time (More than 8 years)

    Pros

    The company cares about their product and service quality first and foremost. Working for a company that cares makes all efforts worth it.

    You get to eat the food at liberty.

    Company is focused on efficient and successful operations so you really have the world at your hands to ensure shifts go smoothly.

    The company really does the best they can to take care of people who are talented. I have gone and left the company several times along with many other line and management staff.

    Pay is usually very competitive + benefits.

    You learn to be the best you can be with Starr. It all depends on who is your gm. The directors all very talented. You will really be able to sink you teeth in to the P&L of a restaurant. Although a lot of their report systems are VERY outdated you get to learn the inside out of how things inter connect which makes you very competitive and well versed in the industry as you move on.

    Cons

    They don't get rid of poor talent fast enough. They are (rightfully so) in tune with possible blow back, however, toxicity in the work place can ebb and flow more than normal companies because the waste sits around. I mean this from a line cook to a server to a manager.

    Very hard to enjoy your vacation or days off as they expect you to be available all the time. It's a very hard life working for starr. You get paid well. You have strong job security but you will be working ALOT as a manager. If you take a vacation day someone on your team has to work extra to support your loss.

    Closing is a DR in office operations. There are millions of nonsense steps that could easily be streamlined. You have to pull all this data to recap your night and take so much more time than normal compared to other companies I worked for.

    Advice to Management

    Thank you for allowing me to learn so much from strong and committed professionals.

    Reporting and closing procedures are long and arduous. Find programs and systems that can help generate more efficiency in 2018.

    Create auxiliary managers (temp or part-time) to work throughout the markets to help take the immense pressure off 7 day work weeks because someone is sick or influx in business or when someone wants to utilize their benefits.

    Aux managers and cleaner quicker reporting systems would change the work life conundrum - not to mention make life and work more enjoyable.