Starwood Hotels & Resorts Reviews in New York City, NY | Glassdoor

Starwood Hotels & Resorts New York City Reviews

Updated May 6, 2017
75 reviews

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New York City, NY Area

3.8
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Starwood Hotels & Resorts CEO Adam Aron
Adam Aron
7 Ratings

75 Employee Reviews

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Pros
  • Wonderful culture and good work/life balance (in 55 reviews)

  • Employee rate called starhot offers best rates and staff discounts to for leisure stay at thousands of excellent hotels around the world (in 30 reviews)

Cons
More Pros and Cons

  1. "Concierge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Concierge in Hoboken, NJ
    Former Employee - Concierge in Hoboken, NJ

    I worked at Starwood Hotels & Resorts full-time (More than a year)

    Pros

    Fun work environment, good mentoring

    Cons

    unstable hours, schedule comes only once a week.. hard to maintain a good work life balance

    Advice to Management

    more stable scheduling


  2. "Starwood hotel is best in the world. And good for to everyone learning life experience,,,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Room Attendant in New York, NY
    Current Employee - Room Attendant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starwood Hotels & Resorts full-time (More than 3 years)

    Pros

    Best reason is ,,challenge for guest satisfaction,,,,, growth for owner learning life experience then get should be other with loving smile,,,,

    Cons

    Guest come in again and again in hotel,,,, ambience environment and cool services

  3. "Front desk agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in New York, NY
    Former Employee - Front Desk Agent in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starwood Hotels & Resorts full-time (More than a year)

    Pros

    incentives
    high paying for the industry

    Cons

    low paying industry and restraining rules

    Advice to Management

    Provide employees better staff cafeteria food quality


  4. "Global Account Director - Luxury & Leisure Sales"

    StarStarStarStarStar
    Current Employee - Account Director in New York, NY
    Current Employee - Account Director in New York, NY
    Recommends
    Neutral Outlook

    I have been working at Starwood Hotels & Resorts full-time (More than 10 years)

    Pros

    I love selling our luxury hotel portfolio

    Cons

    Communications can sometimes be difficult within the organization


  5. "Best company ever to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Receptionist, Chief Executive Officer in Yonkers, NY
    Current Employee - Executive Receptionist, Chief Executive Officer in Yonkers, NY

    I have been working at Starwood Hotels & Resorts (More than 10 years)

    Pros

    Starwood is a very diverse company. It gives you all the correct tools to achieve your goals and allows you to work with a great group of people. Starwood also has a development programs with modules to either further you education, or to learn more about where the company is heading and how well we're doing.

    Cons

    Information is not always given in enough time and sometimes make it difficult to do your job. We push head regardless.


  6. "Concierge/Assistant Chef Concierge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A wonderful company to work for. Very employee oriented and connected. There is plenty of diversity and opportunities for advancement at all of their hotel brands and locations around the world.

    Cons

    None as long as you are happy working in the hotel industry with many different associates from different nationalities and remembering that you are all working together as one team

    Advice to Management

    Continue being mindful of the associates needs, and welfare. Never forget that a "happy crew makes a happy ship"


  7. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Starwood Hotels & Resorts full-time (More than 5 years)

    Pros

    Great company to work for, you are given the ability to do your job without a committee helping you make every decision.

    Cons

    The future at Starwood is a big unknown now that Marriott is purchasing the company. Those at corporate don't know what will happen.

  8. "Coordinator of Legal Contracts & Records"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator in Yorktown Heights, NY
    Current Employee - Coordinator in Yorktown Heights, NY
    Recommends
    Positive Outlook

    I have been working at Starwood Hotels & Resorts full-time (More than 10 years)

    Pros

    Family Friendly Company with flexible hours. Great summer hours. Great opportunity for growth and achieving my work goals.

    Cons

    Far from my family for immediate supports. Looking to move to Baltimore to be closer with my family.


  9. "Horrible Managment and GM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Starwood Hotels & Resorts (More than 10 years)

    Pros

    Hotel perks
    Clean/safe working environment
    Good brand (pre Marriott)

    Cons

    Micromanage, Dishonest, Tend to Show Favortism

    Advice to Management

    Don't hire Directors who aren't ready nor qualified for their position


  10. "VP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Yonkers, NY
    Current Employee - Anonymous Employee in Yonkers, NY
    Recommends
    Negative Outlook

    I have been working at Starwood Hotels & Resorts full-time (More than a year)

    Pros

    Great environment to learn and grow

    Cons

    Company has been acquired.


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