Starwood Hotels & Resorts Reviews | Glassdoor

Starwood Hotels & Resorts Reviews

Updated September 22, 2017
1,695 reviews

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3.9
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Starwood Hotels & Resorts CEO Adam Aron
Adam Aron
292 Ratings

1,695 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Amazing Hotel to Learn, Work and Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Starwood Hotels & Resorts full-time

    Pros

    Caring, understanding management that always allows opportunities for growth.

    Cons

    Hotel seemed to have a lot of HVAC issues resulting in many complaints from guests.

    Advice to Management

    The Best Team Ever!


  2. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starwood Hotels & Resorts full-time

    Pros

    Good benefits to travel at hot rates

    Cons

    Low pay stuck in low positions

    Advice to Management

    None

  3. "Good Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service and Sales Representative in Wichita, KS
    Current Employee - Customer Service and Sales Representative in Wichita, KS
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Starwood Hotels & Resorts full-time

    Pros

    A lot of support around to help you

    Cons

    With the large staff you can sometimes get lost in the shuffle


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Starbucks in Snowmass Village, CO
    Current Employee - Starbucks in Snowmass Village, CO
    Recommends
    Positive Outlook

    I have been working at Starwood Hotels & Resorts full-time (Less than a year)

    Pros

    Great place to work, a lot of opportunities.

    Cons

    Low occupancy during off season.

    Advice to Management

    .


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Starwood Hotels & Resorts full-time

    Pros

    Great benefits package, fair compensation, opportunities to growth.

    Cons

    It have been sold to Marriott, things might had change within the company. Very competitive to obtain a position. Working under union environment can be a headache but you need to learn to dealt with if you are in NY area.


  6. "Housekeeping Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeping Manager in San Diego, CA
    Former Employee - Housekeeping Manager in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Starwood Hotels & Resorts full-time (More than 5 years)

    Pros

    Great company and leadership to work for

    Cons

    Sometimes too corporate, difficult to get anything accomplished


  7. "Great experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in New Orleans, LA
    Former Employee - Front Desk Agent in New Orleans, LA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starwood Hotels & Resorts full-time (More than a year)

    Pros

    Overall it was a great experience. Co workers, management, benefits, free lunch, opportunities to learn new things. Met really good people and made great friends.

    Cons

    Sometimes the work load was too much and became very hard to deal with customers and guests. Other times management did not look they cared at all.

  8. "Great if you know how to play the game"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I have been working at Starwood Hotels & Resorts full-time

    Pros

    Great people to work with, decent benefits

    Cons

    Lot's of red tape the higher up you get


  9. "Overall a friendly enviornment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Event Coordinator in Denver, CO
    Former Employee - Event Coordinator in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starwood Hotels & Resorts full-time (More than a year)

    Pros

    Travel benefits, ability to move up

    Cons

    Marriott made it feel much more corporate and machine like

    Advice to Management

    None


  10. Helpful (1)

    "Great Benefits - Being Laid Off Sucks Though"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starwood Hotels & Resorts full-time

    Pros

    Great Benefits
    Great Team
    Great Atmosphere

    Cons

    Not enough notice when laid off and no opportunity to transfer into Marriott


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