Starwood Hotels & Resorts Reviews | Glassdoor

Starwood Hotels & Resorts Reviews

Updated June 22, 2018
1,829 reviews

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3.8
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Starwood Hotels & Resorts CEO Adam Aron
Adam Aron
332 Ratings

1,829 Employee Reviews

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Pros
  • "caring senior management, good work / life balance, excellent benefits and salary" (in 58 reviews)

  • "Great benefits and great company" (in 85 reviews)

Cons
More Pros and Cons

  1. "Starwood"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starwood Hotels & Resorts full-time

    Pros

    Great company, I have had a great experience working here.

    Cons

    No cons, great company to work for.


  2. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Accountant
    Former Employee - Staff Accountant

    I worked at Starwood Hotels & Resorts full-time (More than a year)

    Pros

    Great people, great management, flexible

    Cons

    The benefits are very Expensive

  3. "Time Share Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Timeshare Sales in Orlando, FL
    Former Employee - Timeshare Sales in Orlando, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starwood Hotels & Resorts part-time (Less than a year)

    Pros

    Decent lead, good training, good hours, opportunity for growth with effort, great propeties to sell

    Cons

    high turnover, it’s timeshare...:either you love it or hate it.


  4. "Front desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    meeting new people, challenging, fun and something different every day

    Cons

    no cons, everything is great


  5. "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Temporary Employee in Stamford, CT
    Former Employee - Temporary Employee in Stamford, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Starwood Hotels & Resorts (Less than a year)

    Pros

    Great work environment and company culture, company makes you feel like you are part of their time and are great with communication of where the focus of responsibilities are headed

    Cons

    The merger happened and jobs in Stamford were lost

    Advice to Management

    Keep up the good work


  6. "customer service / slaes agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Stamford, CT
    Former Employee - Anonymous Employee in Stamford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starwood Hotels & Resorts full-time (Less than a year)

    Pros

    very lovely to work ,outstanding training given before you start

    Cons

    not that I can think off at the moment


  7. "General manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in San Francisco, CA
    Former Employee - General Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starwood Hotels & Resorts (More than 10 years)

    Pros

    Great mobility and advancement - I was able to get promoted from an hourly position to general manager in 15 years.

    Cons

    Sold to Marriott- not a con but is now a different company.

    Advice to Management

    Hoping as the transition stabilizes there will be equal care and advancement for those formerly with Starwood.

  8. "Tons of turn over, it was like a fancy sweatshop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Fall River, MA
    Former Employee - Sales Associate in Fall River, MA
    Neutral Outlook
    No opinion of CEO

    I worked at Starwood Hotels & Resorts full-time (More than a year)

    Pros

    Energetic environment and nice people

    Cons

    Ran like a sweatshop and so micro managed

    Advice to Management

    Hire new management


  9. "Hotel Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Starwood Hotels & Resorts full-time (More than 3 years)

    Pros

    Great discounts at other properties,

    Cons

    Short staffed, not enough staff to cover shifts if people call out, which can lead to 24 hour work days


  10. "Global Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Sales Manager
    Former Employee - Global Sales Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starwood Hotels & Resorts full-time (More than 8 years)

    Pros

    Spectacular hotels/brand portfolio (pride in selling)
    Continuing education encouraged & paid for
    Good benefits (medical, 401K, stock options, employee rates...)

    Cons

    Big company = *everything* must be recorded/automated/tracked.
    Everything is "policy" =
    Senior management = Lot's of squabbling/jealousy


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