Starwood Hotels & Resorts Reviews

Updated Mar 10, 2021

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4.0
73%
Recommend to a Friend
73%
Approve of CEO
Starwood Hotels & Resorts CEO Adam Aron
Adam Aron
393 Ratings
Pros
  • "Fun work environment, good mentoring(in 92 reviews)

  • "Fantastic company with great benefits and solid structure(in 86 reviews)

  • Cons
  • "Work life balance, challenging to grow with transition(in 63 reviews)

  • "Long hours that is not compensated a lot of times(in 56 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, less than 1 year

      Cook

      Dec 25, 2020 - Prep/Line Cook in Pasadena, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent place to work, long term job good food,Good management ,flexible hours.

      Cons

      Share parking lot with the convention center.

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    2. 4.0
      Current Employee, less than 1 year

      Good benefits

      Feb 25, 2021 - Anonymous Employee in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits and friendly environment

      Cons

      Pay was on the lower scale for my position

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    3. 2.0
      Former Employee, less than 1 year

      heavy sales oriented, not for everyone.

      Oct 2, 2020 - Vacation Services Coordinator (VSC) in Orlando, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You would get to work in different hotel locations in I-drive and near Universal Area. You get some perks such as park tickets or show vouchers as product knowledge.

      Cons

      The main role is qualify people and send them to a Timeshare presentation by giving them incentives such as cheap tickets or discounts on dinner shows, etc. A lot of times people would say no to your face. they pay minimum wage vs commission, you would have to send 3 tours a week to break even, slow season is horrible, and expect to do little to no money on commission. You are expected to be the concierge and arrange everything for hotel guests even if they don't go to the presentation. Management is very pushy on getting the sales quota. I lasted 3 months.

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    4. 5.0
      Current Employee, less than 1 year

      Great Company

      Nov 22, 2020 - Hospitality Associate in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Brand Loyalty and World Wide Recognition

      Cons

      Working Holidays and Fast Paced

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    5. 5.0
      Current Employee, less than 1 year

      Great

      Oct 23, 2020 - Director in Honolulu, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Care for team member sucess

      Cons

      None that I can think of

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    6. 5.0
      Former Employee, more than 8 years

      Great culture

      Jun 20, 2020 - Associate Director 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company culture, opportunities for advancement, and the hotel discount is priceless!

      Cons

      As always, compensation could be a bit more competitive

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    7. 5.0
      Former Employee, less than 1 year

      oh the good old days

      Jun 2, 2020 - Corporate Manager in Waltham, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      corp perks 1/2 day fridays in summer

      Cons

      typical office politics -but can be avoided

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    8. 5.0
      Former Employee, more than 5 years

      Great people, great brands, great perks

      May 20, 2020 - Brand Manager in Stamford, CT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      World class brands, working with smart people on all sorts of cool projects

      Cons

      Unfortunately Starwood was bought by Marriott.

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    9. 4.0
      Former Employee, more than 8 years

      Supportive

      May 27, 2020 - Customer Service Associate in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Part Time Job Option. Management is supportive.

      Cons

      Can sometimes become too regimented with limited flexibility due to call center environment

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    10. 5.0
      Current Employee, more than 3 years

      Very good

      May 28, 2020 - Executive Chef in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Team, benefits, pay, training, properties

      Cons

      hard to promote from within the current team.

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    Viewing 1 - 10 of 1,978 Reviews

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