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Starwood Hotels & Resorts Reviews
Updated Sep 12, 2023
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Found 2,061 of over 2K reviews
81% Recommend to a Friend
77% Approve of CEO
Found 2,014 of over 2K reviews
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Recommend to a Friend
Approve of CEO
Adam Aron
405 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "Great training especially if you move around the different brands and especially if you are in Operations." (in 43 reviews)
Cons
- "If you like to work 80+hours a week and have no work life balance this is the job for you." (in 35 reviews)
Ratings by Demographics
This rating reflects the overall rating of Starwood Hotels & Resorts and is not affected by filters.
- 5.0Sep 12, 2023Real Estate AgentFormer Employee
Pros
Great people great owners please to work with
Cons
Long hours and holidays also
- 4.0Jun 9, 2023Anonymous EmployeeFormer Employee, more than 5 yearsStamford, CT
Pros
Interesting, wired in, important work, good boss
Cons
Lots of work and deadlines
- 2.0May 22, 2023Sales ExecutiveCurrent Employee, less than 1 yearOrlando, FL
Pros
Excelente environment,very friendly all the people that work there
Cons
You don’t make money,they don’t have tours and a lot cancellations
- 5.0Apr 16, 2023Frontline Sales RepresentativeCurrent Employee, less than 1 yearOrlando, FL
Pros
Great atmosphere. Sales management is the best.
Cons
Nothing bad to say about this company
- 3.0Feb 1, 2023Data EntryCurrent Employee
Pros
Friendly guests are the pro
Cons
Annoying coworkers is the most con
- 3.0Oct 1, 2022Night AuditorFormer Employee, more than 1 yearAtlanta, GA
Pros
Good 401K and Benefit Package
Cons
Supervisors, condition of hotel and lack of Security. The hotel is located in an area with a lot of homeless people, there is no key scan system and there were a lot of nights when there was no security guard. If your white you may want to consider another location.
- 3.0Jun 18, 2022LeadershipFormer Employee, more than 5 yearsOrlando, FL
Pros
Large, high-end vacation ownership property. Generous benefit package as part of a big family of hotel brands. Beautiful location.
Cons
Many changes in company over the years. Lots of transition and turnover in recent years. Long hours, high demand always running near full occupancy.
- 3.0Sep 5, 2022Project ManagerFormer Employee
Pros
Working in costumer service , experience
Cons
Too many changes in staff
- 5.0Jul 7, 2022Operations SupervisorFormer Employee, more than 1 year
Pros
You can grow with the company
Cons
You should never be late
- 5.0Jun 15, 2022Administrative AssistantFormer Employee, more than 5 yearsOrlando, FL
Pros
Good collaboration between departments. Take care of their employees.
Cons
Can be difficult to excel in your career.
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Starwood Hotels & Resorts Reviews FAQs
Starwood Hotels & Resorts has an overall rating of 3.9 out of 5, based on over 2,167 reviews left anonymously by employees. 81% of employees would recommend working at Starwood Hotels & Resorts to a friend and 65% have a positive outlook for the business. This rating has been stable over the past 12 months.
81% of Starwood Hotels & Resorts employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Starwood Hotels & Resorts 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Starwood Hotels & Resorts to be culture, career development, benefits and the cons to be senior leadership, management.
