Starwood Hotels & Resorts Reviews | Glassdoor

Starwood Hotels & Resorts Reviews

Updated May 14, 2017
108 reviews

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Starwood Hotels & Resorts CEO Adam Aron
Adam Aron
20 Ratings

108 Employee Reviews

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Pros
  • Wonderful culture and good work/life balance (in 54 reviews)

  • Employee rate called starhot offers best rates and staff discounts to for leisure stay at thousands of excellent hotels around the world (in 30 reviews)

Cons
More Pros and Cons

  1. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Starwood Hotels & Resorts full-time (More than 3 years)

    Pros

    No accountability for any associate! Free for all!

    Cons

    No accountability! Constant belittling from upper management! No support from upper management!

    Advice to Management

    Learn how to lead before telling someone else how! Take responsibility!


  2. "No clue on what to do once Marriott merger approved"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    few and far between actually

    Cons

    Full time staff and long term consultants distant and ambivalent

  3. "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great travel benefits for employee

    Cons

    Upper management has too many favorite


  4. "Nice location, poor relationship"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Starwood Hotels & Resorts as a contractor

    Pros

    nice location in Scottsdale quater

    Cons

    They don't support each other among different teams. Hard to get things done.


  5. Helpful (1)

    "Starwood IT - Antiquated and Reverse-Biased"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer/Architect in Stamford, CT
    Current Employee - Senior Software Developer/Architect in Stamford, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Starwood Hotels & Resorts full-time

    Pros

    They hire people
    Big systems with some mid level technology about 20 years old
    Nice to talk about

    Cons

    Reverse discriminate against people
    Hire illegal l1-b's and replace good American employees with them
    Treat people very badly
    Firing people left and right after takeover - a good thing if they get rid of more bad senior management hurting company and employees
    Fire good management and keep poor management that is abusive and antiquated in technology
    Say bad things about best people to keep poor people and bad outdated tech and managers that never meet a deadline

    Advice to Management

    Stop the bad practices to cover up for bad managers that can't deliver, stop firing best people to hire more outsourced low end people which is probably illegal with all those l1-b visas to hire tons of low end unqualified people to replace American IT talent saying Americans should step aside for outsourced illegal immigrants and aliens. If new Marriott management can accomplish these things will help the people, company and country.


  6. "Austin CCC - a sad joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Starwood Hotels & Resorts full-time

    Pros

    Offers employment to anyone with a pulse. Got taken over by Marriott.

    Cons

    Worst company ever... unless you are a relative or favorite of a manager. 99% of the improvement the Austin CCC desperately needs could be resolved by the simplest of efforts.. communication, effort, logic, creativity, and acknowledgment. The CCC is old, dirty, and depressing. Cold in the winter and hot in the summer.

    Advice to Management

    Stop wasting everyones time on things that don't actually contribute or add value to anything. Be more collaborative and coach! Help employees grow and improve. Teach them how to conduct themselves by example. Far too much unprofessional communication is accepted and tolerated. STOP pretending you are a health conscious CCC and continue to offer cans of cheese and buckets of garbage for every single CCC event.


  7. Helpful (2)

    "All the best are gone or will be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Stamford, CT
    Former Employee - Director in Stamford, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Starwood Hotels & Resorts full-time (More than 5 years)

    Pros

    None anymore - was great until the Marriott cult crane in with their root beer cool aid and squeezed the life, love , and creativity out of everything and everyone. Marriott is not a well run company it's just big.

    Cons

    All of the best are gone. Once they got a taste of the Marriott evil empire and the old school, boring, red tape culture it was all over. Perhaps the worst thing was the constant fake people first mentality spread about we landed like a lead balloon. It's widely known that 90 percent of the SW folks they hired are the "thank you sir may I have another type" who manage up well

    Advice to Management

    None because you have successfully insulated yourself with layer upon layer upon layer of cushy overpaid jobs where you all sit around and pass the buck and talk about all the "work" you do with your FAQ documents and webinars and video messages. Well done - enjoy your free ride

  8. "A lot of work for minimal pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Income Auditor in Dallas, TX
    Current Employee - Income Auditor in Dallas, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Starwood Hotels & Resorts full-time (Less than a year)

    Pros

    The work experience is worth your time. You will learn a lot in very little time, which can be a pro and con. If you are certain you want to move up in the hospitality industry I advise you to take the position. The job presents you with a lot of challenges, and this position will help you improve your problem solving skills. If you have decent time management skills you will learn to increase your productivity and efficiency as you have many deadlines.

    Cons

    This is job has a very heavy workload and you must find a way to cram everything into 40 hours without losing quality. A lot of people depend on you and if you miss a certain task it affects everyone (most importantly managers and executive committee team). You are also responsible for your counterparts (Accounts Receivable Agent) even though you are not paid to be a manager. The job can be very stressful with several deadlines due at the same time, and working two positions at once. The pay makes the workload not worth it in the long run.

    Advice to Management

    Take care of your employees and that will put an end to the revolving door that is the Income Auditor/ Accounts Receivable position.


  9. "starwood"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Starwood Hotels & Resorts full-time (More than 10 years)

    Pros

    loved working with the hourly staff

    Cons

    executive team only looked after themselves

    Advice to Management

    feedback from management


  10. "Horrible Managment and GM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Starwood Hotels & Resorts (More than 10 years)

    Pros

    Hotel perks
    Clean/safe working environment
    Good brand (pre Marriott)

    Cons

    Micromanage, Dishonest, Tend to Show Favortism

    Advice to Management

    Don't hire Directors who aren't ready nor qualified for their position


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