Starwood Hotels & Resorts Reviews | Glassdoor

Starwood Hotels & Resorts Reviews

Updated December 6, 2017
481 reviews

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5.0
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Starwood Hotels & Resorts CEO Adam Aron
Adam Aron
117 Ratings

481 Employee Reviews

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Pros
Cons
  • hard to maintain a good work life balance (in 61 reviews)

  • long hours, hard to take vacation (in 50 reviews)

More Pros and Cons

  1. "Best rate guarantee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Rate Guarantee in Austin, TX
    Current Employee - Best Rate Guarantee in Austin, TX
    Recommends
    Positive Outlook

    I have been working at Starwood Hotels & Resorts full-time (More than a year)

    Pros

    Great company, great benefits

    Cons

    Could pay more or offer incentives for performance

    Advice to Management

    Nothing to add


  2. "Outlet Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outlets Manager in San Francisco, CA
    Former Employee - Outlets Manager in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starwood Hotels & Resorts full-time (More than a year)

    Pros

    Great work life balance, lots of learning opportunities, great team

    Cons

    Long hours, always on the run, usually understaffed food and beverage departments to make labor budgets, union environment impossible sometimes

    Advice to Management

    Watch for burn out of floor employees

  3. "Best in class"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Starwood Hotels & Resorts full-time

    Pros

    Starwood was the best Hotel Company, excellent bonus structure, incredible Senior Leadership and a culture based on building strong relationships.

    Cons

    Company lost some of it's personality as it grew over to 1,000 properties.


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cocktail Server in Detroit, MI
    Current Employee - Cocktail Server in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starwood Hotels & Resorts full-time (More than 8 years)

    Pros

    Great pay and benefits plus travel discounts

    Cons

    Management isn't always on point


  5. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wichita, KS
    Current Employee - Anonymous Employee in Wichita, KS
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Starwood Hotels & Resorts full-time (More than 3 years)

    Pros

    Great pay, opportunity for advancement, very social environment

    Cons

    Communication through departments can sometimes have room forimprovement


  6. "Loved Them."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender
    Former Employee - Bartender
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Starwood Hotels & Resorts part-time (More than a year)

    Pros

    Best team I have ever worked with from my peers to management, sales, operations, HR and our GM <3

    Cons

    It was quite a commute from my house, and sometimes the uniforms.

    Advice to Management

    Keep it up:)


  7. "review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Coordinator in Rancho Mirage, CA
    Former Employee - Marketing Coordinator in Rancho Mirage, CA

    I worked at Starwood Hotels & Resorts full-time (More than 3 years)

    Pros

    Great place to work at.

    Cons

    Compensation does not match experience

    Advice to Management

    none

  8. "Server/ Bar Tender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender in Dana Point, CA
    Former Employee - Server/Bartender in Dana Point, CA
    Recommends
    Positive Outlook

    I worked at Starwood Hotels & Resorts full-time (More than 8 years)

    Pros

    Starwood is a leader in the industry in great customer service. They have built an environment of going not only above and beyond for their customers, but also their staff. They have a great 401k plan and they match up to 4%. They value their employees and treat them as such. I worked at a luxury property and the money earned is good for the work!

    Cons

    Work holidays, but that's all service industry jobs :)


  9. "First-class Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Orlando, FL
    Former Employee - Front Desk Agent in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Starwood Hotels & Resorts full-time (More than 3 years)

    Pros

    Great benefits and flexible work schedule!

    Cons

    No cons, just great employer


  10. "Techlead"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starwood Hotels & Resorts full-time

    Pros

    Work Environment, People, Organization, Benifits

    Cons

    For me there are no Cons in working for starwood


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