Starwood Hotels & Resorts Reviews | Glassdoor

Starwood Hotels & Resorts Reviews

Updated September 20, 2017
1,691 reviews

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3.9
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Starwood Hotels & Resorts CEO Adam Aron
Adam Aron
291 Ratings

1,691 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Good Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service and Sales Representative in Wichita, KS
    Current Employee - Customer Service and Sales Representative in Wichita, KS
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Starwood Hotels & Resorts full-time

    Pros

    A lot of support around to help you

    Cons

    With the large staff you can sometimes get lost in the shuffle


  2. "Reservations Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Revenue Executive in Dublin, Co. Dublin (Ireland)
    Former Employee - Revenue Executive in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Neutral Outlook

    I worked at Starwood Hotels & Resorts full-time (More than 3 years)

    Pros

    Discounts to other hotels within the brand & company. Made good friends from colleagues.

    Cons

    No staff food when working in a hotel. High staff turnover.
    Management continually squeezing you, for little opportunity for feedback.
    Low pay & little benefits.

    Advice to Management

    Treat your staff better, offer staff food for those working in hotels.

  3. "supervisor loss prevention"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loss Prevention Assistant in South Goa (India)
    Current Employee - Loss Prevention Assistant in South Goa (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starwood Hotels & Resorts full-time (More than 8 years)

    Pros

    because part of Marriott company

    Cons

    oppurnity to grow

    Advice to Management

    very good company like a family. They provide you tools and training


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Starbucks in Snowmass Village, CO
    Current Employee - Starbucks in Snowmass Village, CO
    Recommends
    Positive Outlook

    I have been working at Starwood Hotels & Resorts full-time (Less than a year)

    Pros

    Great place to work, a lot of opportunities.

    Cons

    Low occupancy during off season.

    Advice to Management

    .


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Starwood Hotels & Resorts full-time

    Pros

    Great benefits package, fair compensation, opportunities to growth.

    Cons

    It have been sold to Marriott, things might had change within the company. Very competitive to obtain a position. Working under union environment can be a headache but you need to learn to dealt with if you are in NY area.


  6. "Director of Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Starwood Hotels & Resorts full-time (More than 10 years)

    Pros

    Innovative in systems and process focused

    Cons

    Salary scale not the best

    Advice to Management

    Focus on the line staff


  7. "Housekeeping Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeping Manager in San Diego, CA
    Former Employee - Housekeeping Manager in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Starwood Hotels & Resorts full-time (More than 5 years)

    Pros

    Great company and leadership to work for

    Cons

    Sometimes too corporate, difficult to get anything accomplished

  8. "Great experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in New Orleans, LA
    Former Employee - Front Desk Agent in New Orleans, LA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starwood Hotels & Resorts full-time (More than a year)

    Pros

    Overall it was a great experience. Co workers, management, benefits, free lunch, opportunities to learn new things. Met really good people and made great friends.

    Cons

    Sometimes the work load was too much and became very hard to deal with customers and guests. Other times management did not look they cared at all.


  9. "Starwood Regional roles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Innovation in London, England (UK)
    Former Employee - Director of Innovation in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Starwood Hotels & Resorts full-time (More than 8 years)

    Pros

    Team spirit and sense of fun
    Focus on development and emotional intelligence
    Easy to suggest ideas for improvement which are listened to

    Cons

    A lot of travelling expected
    Can be difficult for new people to start as most people have been there for over 20 years


  10. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director of Operations in Brussels (Belgium)
    Current Employee - Associate Director of Operations in Brussels (Belgium)
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Starwood Hotels & Resorts full-time (More than 10 years)

    Pros

    Excellent compensation
    Great atmosphere, co-workers from all around the world
    Job empowerement

    Cons

    Can sometimes be biased and favour some employees over others just based on character rather than job function


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